The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Se mer
Företaget har svarat
The staff are very professional and have assisted me with a number of bookings in the last 2 years. The are always attentive and helpful and it has been a hassle free pleasure every booking.
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
182 High Street, SM1 1NL, Sutton, England, Storbritannien
- 02039255869
4,9
Utmärkt
461 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We shared a birthday
We shared a birthday! And was only too happy to find exactly what we wanted
13 augusti 2025
Svar från Hays Travel - Sutton
It was a pleasure to help you.
The staff was helpful
The staff was helpful, he found us the holiday package we were looking for.
3 augusti 2025
Svar från Hays Travel - Sutton
It was a pleasure to help you.
Svar från Hays Travel - Sutton
Hi Linda, Thank you I hope you have a lovely holiday - Caitlin
Another good holiday booked with hays…
Another good holiday booked with hays travel, I was able to book my flight and get to the area I wanted to go. Thanks to Mike and the team at your branch in Sutton Surrey.
31 juli 2025
Svar från Hays Travel - Sutton
It was a pleasure to help you as always.
Brilliant service
I really appreciated how Mandy was so helpful and kind. She made booking a holiday/honeymoon for us so stress free! I totally recommend using Hays Travel Agents and wish there were more on the high streets!
Bring back more Travel agents like Hays Travel on the High Street.
Thank you to Mandy who was superb.
6 augusti 2025
Svar från Hays Travel - Sutton
I thank you for your kind words, it was my pleasure.
Caitlyn and Holly were really helpful…
Caitlyn and Holly were really helpful in finding a holiday just right for us. Welcoming and friendly and made it all very easy!
28 juli 2025
Svar från Hays Travel - Sutton
Hi Amy, Im so happy we got your holiday sorted. I hope you have a lovely holiday - Caitlin
Excellent service from Mike.
1 augusti 2025
Svar från Hays Travel - Sutton
It was a pleasure to assist you.
Excellent customer service from Karen
Excellent customer service from Karen, caring and very helpful. I have used Hays on a number of occasions and have always found them very professional.
27 juli 2025
Svar från Hays Travel - Sutton
Thank you Clive for your kind words. You are a valid customer of Hays and we are always happy to help.
Kind Regards,
Team Sutton
Svar från Hays Travel - Sutton
Lovely to meet you again, and help you plan your next holiday.
Our holiday was sorted very efficiently…
Our holiday was sorted very efficiently . She listened carefully to our requests and came up with just what we were looking for. Everything was covered and explained. It was the first time we had used Hays and will definitely book again. We were very impressed.
25 juli 2025
Svar från Hays Travel - Sutton
Thank you for your booking and for your kind review
Svar från Hays Travel - Sutton
Thank you for your booking and for your kind review
Easy booking with Hays Travel
Karen at Hays Travel in Sutton is very experienced and booked our holiday with extreme efficiency. Thanks very much.
17 juli 2025
Svar från Hays Travel - Sutton
Lovely to meet you, thank you for the kind words.
Very helpful
Very helpful, professional, smart . Polite, love the old style wallets , something to get excited about
Now tap in tap out
16 juli 2025
Svar från Hays Travel - Sutton
Many thanks for your lovely feedback.
The young lady, Caitlin , Sutton High street branch
The young lady, Caitlin who served me yesterday, was polite, professional and helpful , therefore I emailed Irene Hays to personally contact Caitlin to forward my gratitude to her and Irene has kindly responded me this morning.
16 juli 2025
Svar från Hays Travel - Sutton
Hi Luke, Thank you so much ! Its always a pleasure. I will see you soon. Have a lovely weekend - Caitlin
Marvellous Mandy
Mandy was welcoming and professional, sorted what we wanted, whilst navigating computer problems that meant hanging on the phone for quite a time, while the tour company relayed the details from their end.
2 juli 2025
Svar från Hays Travel - Sutton
Many thanks for your lovely feedback.
Good Experience
On both occasion, have found the experience professional, friendly and helpful. Seems a very happy atomosphe in the store.
5 juli 2025
Svar från Hays Travel - Sutton
Thank you for your kind review and for booking with us.
Caitlin and her colleagues are the best!
The team comprising of Caitlin, Michael and Dean were top members of staff who served me impeccably well during a recent booking. Caitlin and her colleagues were extremely helpful, accommodating, diligent, conscientious, professional, efficient and went that extra mile to answer all my numerous queries. Hays Sutton staff are delightful to work with and I would definitely recommend this branch to anyone who wants a comprehensive service delivered competently, efficiently with a smile. Keep up the good work folks! You all are doing a marvellous job!
25 juni 2025
Svar från Hays Travel - Sutton
Hi Nitin, Thank you so much. Im so glad i could help you and your daughter. I look forward to seeing you again soon. - Caitlin
Dean ,who was our travel advisor that…
Dean ,who was our travel advisor that helped us get the best deal and flights at a good price,also he was very helpful in booking a car help on insurance and everything you could need is sorted for you ,would recommend going there to book your holiday.
26 juni 2025
Svar från Hays Travel - Sutton
It was lovely to meet and chat with you, and help book your car hire.
Stress free
Stress free, and so easy. Very pleasant and helpful lady that did our booking.
17 juni 2025
Svar från Hays Travel - Sutton
Hi Anna, Thank you for your kind words. Have a lovely time
Caitlin responded to our requests…
Caitlin responded to our requests promptly. We booked the holiday we wanted. All good.
22 juni 2025
Svar från Hays Travel - Sutton
Hi Denise, Thank you so much. I hope you have a amazing time on your cruise - Caitlin
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