The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Se mer
Företaget har svarat
The staff are very professional and have assisted me with a number of bookings in the last 2 years. The are always attentive and helpful and it has been a hassle free pleasure every booking.
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
182 High Street, SM1 1NL, Sutton, England, Storbritannien
- 02039255869
4,9
Utmärkt
461 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mandy at Sutton Hays Travel is…
Mandy at Sutton Hays Travel is extremely helpful and allways very polite ..pleasure to have her book our holiday's
14 juni 2025
Svar från Hays Travel - Sutton
Hi Marianne, we all hope you have a lovely time and look forward to seeing you again soon
Natasha couldn't have been more helpful…
Natasha couldn't have been more helpful in finding us the best deal to fit our requirements. and because it was at a quiet time, the other staff chipped in to help if needed.
19 juni 2025
Svar från Hays Travel - Sutton
Hi Andrew, it was my pleasure. Have a lovely time
Svar från Hays Travel - Sutton
Thank you for your nice feedback.
Mandy was very professional in sorting…
Mandy was very professional in sorting out a holiday for us .
29 maj 2025
Svar från Hays Travel - Sutton
Thank you for taking the time to post your positive review. Always happy to help.
Kind Regards,
Mandy
Booking our holiday
Dean was friendly and helpful and found us exactly what we wanted,both the hotel and the location.
10 juni 2025
Svar från Hays Travel - Sutton
It was my pleasure in helping you find the ideal hotel, and location.
Hays Travel my first time using them.I went to hays travel with a open mind…
I went to hays travel with a open mind looking for a holiday in January
It’s the first time I’ve used hays travel
And I was very happy with the result
I’m hoping my holiday meets my expectations
31 maj 2025
Svar från Hays Travel - Sutton
Thank you for your kind review and for your booking.
the way the whole process of the…
the way the whole process of the holiday was explained taking time to make sure we was happy with the decision being made
5 juni 2025
Svar från Hays Travel - Sutton
Thank you for your kind review and for your booking.
The rep was professional and helpfulGreat help on alternative venues and places to visit. Brilliant service, and it was great to speak to some on face to face.
The rep was professional and helpful. Great help on alternative venues and places to visit.
Brilliant service, and it was great to speak to some on face to face.
24 april 2025
Svar från Hays Travel - Sutton
Thank you so much for your kind words. We are always happy to help.
Kind regards,
Team Sutton
Excellent service from Dean
Excellent service from Dean, lovely chatting to him about cruise experiences. Dean was and is very knowledgeable about cruising.
29 maj 2025
Svar från Hays Travel - Sutton
Thank you for booking and I hope you are looking forward to your cruise.
Look forward to seeing you again.
Kind regards,
Dean
Friendly and efficient staff
4 juni 2025
Svar från Hays Travel - Sutton
Thank you for your positive review. We look forward to seeing you again soon.
Kind Regards,
Team Sutton
Mike was brilliant
Mike was brilliant! Professional, helpful, knowledgeable and clearly good at why he does.
3 juni 2025
Svar från Hays Travel - Sutton
Thank you so much, I am more than happy to be of service. We look forward to speaking to you again soon.
Kind regards,
Mike
Svar från Hays Travel - Sutton
Thank you for your kind words, it means a lot to us here. We look forward to seeing you again.
Internet was crashing while your staff…
Internet was crashing while your staff was attending my reservation to the package deal but he kept his discipline and manners in a great ways in helping me.Many thanks.
30 maj 2025
Svar från Hays Travel - Sutton
Thank you for your kind review and for your booking.
No stress! Booked river cruise with mandy the…
Booked river cruise with Mandy the manager at Sutton branch. She was so helpful and informative and organised the trip with confidence. Did not want to do all this online! So much easier and less stress! Definitely recommend using reputable travel agents such as Hays travel!
29 maj 2025
Svar från Hays Travel - Sutton
Thank you so much for your kind words. We aim to help as much as possible.
I look forward to seeing you again soon.
Kind regards,
Mandy
Svar från Hays Travel - Sutton
I have tried to call you to discuss further. Feel free to call the store and ask for the manager and I will be happy to speak further and hear your thoughts.
Sutton branch is fantastic
The staff within the Sutton branch have been absolutely fantastic.
Went in to book a holiday to Canada for my 40th wedding anniversary staff took the time to listen to what was required then put together a twin site trip.
Looking forward to going away hope my partner is happy. 👍👌
20 maj 2025
Omdöme utan inbjudan
Svar från Hays Travel - Sutton
Thank you for your kind words, if was a pleasure planning your holiday.
The girl who dealt with us was very…
The girl who dealt with us was very friendly and helpful with her what she told us about the holiday
20 maj 2025
Svar från Hays Travel - Sutton
Thank you for your lovely review - Have a great trip.
In person booking is so much better!
Popped in to the Sutton branch for some info and a quote and booked right away! Holly was super helpful and really friendly, called to find out all the info for us and explained everything really well - she even checked out train times and connections for us. So much nicer to talk to someone in person than book online.
18 maj 2025
Svar från Hays Travel - Sutton
Thank you so much for you lovely words Roxanne it was so lovely to meet you both. Thank you for booking with us - Holly
Everything was laid out in front of you…
Everything was laid out in front of you for what you could afford and pick that is a disney hotel
12 maj 2025
Svar från Hays Travel - Sutton
Thank you for your lovely review and for booking with us.
Svar från Hays Travel - Sutton
Hi Jennifer, Thank you so much. I hope you have the best time in Rhodes. I hope to see you again soon -Caitlin
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