Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... Se mer
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... Se mer
It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, Storbritannien
- 01782692722
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As always hays travel gave me a great…
As always hays travel gave me a great price Lia at affinity talke was great gave me all the information I needed very very nice and pleasant girl
22 augusti 2026
Great service from grace .all booked at…
Great service from grace .all booked at a very good price within the hour .great x
19 augusti 2026
It is all about people
It is all about people. Honor was very good at what she does. My wife and i were put at ease immediately. Honor was not pushy and she was very knowledgeable. We feel very comfortable with our decision particularly knowing we can contact her if we have any problems,
19 augusti 2026
Staff are brilliant know exactly …
Staff are brilliant know exactly what you're saying so helpful they feel like family
18 augusti 2026
Giving me advice on how to look up…
Giving me advice on how to look up holidays on Jet 2 to get the correct room so that could sort out a shortlist to return to book. So it only took about 10 minutes when I returned to book my holiday. Great service in store yet again!
16 augusti 2026
As always fabulous personal service by…
As always fabulous personal service by the lovely Assistant Manager who knew our names and preferences. We booked 2 x holidays for 2027 and after 11 years would never go anywhere else - we are truly looked after.
16 augusti 2026
Went in to collect tickets for a…
Went in to collect tickets for a cruise, very helpful staff member who assisted to book parking and printing documents. Thank you
15 augusti 2026
Great staff and listened exactly to my requirements.Competitive on price.
Great people and very fair on price and will price match a genuine quote
15 augusti 2026
Made booking easy already looking at…
Made booking easy already looking at booking another trip
28 juli 2026
Abba Voyage booking
I spoke to Georgia and Steven , both were extremely helpful. Georgia made the booking for me explaining everything and contacted my friend to take her payment. Great service thanks.
14 augusti 2026
The staff at Hays Travel have always…
The staff at Hays Travel have always been brilliant helping me. This time Georgia sorted my flights from Manchester to Sydney via Hong Kong. A credit to the company. Thank you. Xx
14 augusti 2026
Booking my holiday was very easy has…
Booking my holiday was very easy has always. I have been booking with Hays Travel now for a few years and my experience has also been excellent with the staff. We have just come back from our hols and had a fantastic time.
8 augusti 2026
The experience was truly enjoyable
The experience was truly enjoyable. Holly was our agent and we found her to be very pleasant and helpful. She made the whole thing very easy. We booked a cruise and are really looking forward to going.
12 augusti 2026
Great service
Holly was knowledgeable and patient with us during our booking process. Nothing was too much trouble and we were not rushed. We left with the holiday we wanted. Would recommend.
11 augusti 2026
Holiday sorted!!
The young lady was very efficient and polite. All our questions answered with total understanding of our inquires
11 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Disappointed
We were disappointed that the price had increased when we came to boo the holiday. We only enquired about 3pm sunday afternoon and came to book it at around 3pm Monday and it had gone up. We thought the first price would have been held for us. We had to check with our friends holidays from work before we could pay.
11 augusti 2026
Svar från Hays Travel - Stoke Talke
Hi Susan
Firstly thank you for taking the time to review the service you had received,
I am sorry that the cost of the holiday had gone up over night, unfortunatley we work with live systems and prices are subject to change without notice, the price is only guaranteed when the booking is confirmed and we are unable to hold holidays.
I trust that overall you were happy with the service in store as I know that Holly had called you and she had apologised that the price had gone up, In the meantime if you do have any questions please do not hesitate to contact me
Regards
Stacy
Knowledgeable and friendly
Knowledgeable and friendly. Book all my holidays with Hays Travel. Love them.
10 augusti 2026
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