Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... Se mer
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Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... Se mer
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We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
71 High Street, PE9 2AW, Stamford, Storbritannien
- 01780666052
4,9
Utmärkt
464 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booking New York trip
Great experience booking my holiday, the staff were very helpful, gave lots of extra advice, very knowledgeable.
30 april 2026
Svar från Hays Travel - Stamford
Hi Gill
Thankyou!!
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that our staff were helpful and knowledgeable during your booking.
Kind Regards
Hays Travel Stamford
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Made booking so easy for us as they did all the searching and made changes as we requested. The whole process was very simple.
20 april 2026
Svar från Hays Travel - Stamford
Thank you so much for this lovely review Mrs Hather-Dennis, it was a pleasure to book your holiday to Greece for you.
- Kim
Friendly and helpful
Friendly and helpful. Great that you get preferential currency rates too when you book a holiday with Hays.
16 april 2026
Svar från Hays Travel - Stamford
Hiya James and Lisa ,
We appreciate you taking the time to leave us such a complimentary review! We're so glad that you found our team helpful and friendly, and benefited from our currency rates.
Kind Regards
Hays Travel Stamford
Welcoming
Welcoming , friendly and knowledgable. It made booking out 1st overseas family holiday in a long while much easier and stress free experience.
11 april 2026
Svar från Hays Travel - Stamford
Hi, Sarah
Thank you for your lovely feedback. We’re really pleased to hear you felt welcomed and supported, and that the team helped make booking your first overseas family holiday easy and stress-free experience. :)
Kind regards,
Hays travel Stamford
Kim was amazing
Kim was amazing
We walked into Hays just like last year with a plan to book a family summer holiday and bounced out the door having booked and paid for a lovely 2 week family holiday to Santorini!
We can't wait to go, and will surely be back in Hays this time next year to book for 2027!
12 april 2026
Svar från Hays Travel - Stamford
Hi Sophie thank you so much for this lovely review, it was a pleasure to book your lovely holiday to Santorini!
-Kim
Young apprentice Katie did a great job…
Young apprentice Katie did a great job sorting out a river cruise.
She was fully supported by Hayley and Kim.
Great service from all the staff and given a cup of coffee during my time making a booking.
Great to see Hayes taking on Apprentices.Full marks to all at Stamford.
11 april 2026
Svar från Hays Travel - Stamford
Thank you so much for this lovely review for Katie, she's great isn't she! We're so pleased you had a great booking experience with us and we'll here whenever you need us. Hayley
Svar från Hays Travel - Stamford
Hi Maralina thank you for writing this lovely review.
- Hayley Rose
Svar från Hays Travel - Stamford
Thank you Shila , its always a pleasure to arrange your holidays. Thanks Paula
I had a good idea what I wanted to do…
I had a good idea what I wanted to do and Hays were able to put together a package and a quote while I was in the shop which I later went ahead with. There was no pressure to book there and then which made it a relaxed experience.
12 mars 2026
Svar från Hays Travel - Stamford
It was a pleasure to arrange your amazing trip.... Hayley S
All the staff at Hays Stamford are the…
All the staff at Hays Stamford are the best and they can not do enough for me. Hayley the manager is really lovely and has booked us a great holiday not only for this year but next year as well
10 mars 2026
Svar från Hays Travel - Stamford
Thank you for taking the time to leave such a positive review for us. It's always lovely to see you in store and book your fabulous holidays, Hayley R.
Svar från Hays Travel - Stamford
Thank you for taking the time to leave this positive review for me. It was a pleasure to book your holiday for you, Kim.
Perfect place to book your holiday.
We called in to pickup our boarding passes and came out having booked another holiday.
Hayley Rose was very helpful and knowledgeable about the place we wanted to visit, she found us a lovely hotel and with a few tweaks we had booked, looking forward to our trip later in the year.
Thank you Hayley for your patience.
4 mars 2026
Svar från Hays Travel - Stamford
Thank you so much for taking the time to leave this lovely review. It was so nice meeting you both. I'm here if you need anything, Hayley R.
Polite and professional approach.
Polite and professional approach.
Supplying exactly what we requested as usual
Superb
4 mars 2026
Svar från Hays Travel - Stamford
Thank you for leaving me this positive review. It was great to talk to you both this week as always, Hayley R.
Hayley was fabulous
Hayley was fabulous! Listened to what we wanted, came up with options, super knowledgeable and so enthusiastic and friendly! Wonderful!
4 mars 2026
Svar från Hays Travel - Stamford
Thank you so much for leaving me this lovely review. It was an absolute pleasure to get your lovely trip book, Hayley R.
Svar från Hays Travel - Stamford
Thank you for your kind review, it was lovely to see you in store ~Kim
We could have booked our holiday ourselves.
We could have booked our holiday ourselves, but booking through Hays makes it so much easier.
27 februari 2026
Svar från Hays Travel - Stamford
Hello William, thank you for taking the time to write us a review it is very much appreciated and was a pleasure to book for you yesterday.
As always very helpful staff
As always very helpful staff, listened to what we wanted, gave advice when needed. Always happy with booking with Hays.
27 februari 2026
Svar från Hays Travel - Stamford
Thank you Tracey, it was a pleasure booking for you.
Given good information
Given good information, the team obviously knew what they were talking about. We were given time to discuss and make our decisions. The team worked together well.
14 februari 2026
Svar från Hays Travel - Stamford
Hi Karen, thank you for this amazing review. It was a pleasure to book your tip to Prague for you.
- Kim
Great service
Hayley was friendly and helpful completing our booking for a tour to Spain
Colleen was very helpful dealing with our currency order which we collected
20 februari 2026
Svar från Hays Travel - Stamford
Hi Angela thank you for taking the time to write this lovely review, it was a pleasure to book your Spain tour, and to help you with your currency.
- Hayley S & Colleen
Really helpful staff ...they helped us…
Really helpful staff ...they helped us choose a last minute get away...and we're very knowledgeable of the areas we wanted to visit
5 januari 2026
Svar från Hays Travel - Stamford
Thank you for taking the time to leave this positive review for me. It was a pleasure to help get your holiday booked for you you, Kim.
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