Hays Travel - Stamford Omdömen 

Prompt response to organise my trip to Australia.
Pleasant and helpful staff.

Staff most helpful

Really helpful team in the shop especially Izzy who was extremely helpful providing a number of options to allow us to choose the holidays right for us and Katie who went through the process of booking our chosen holidays, excellent service all round.

Five star treatment
Hayley was absolutely brilliant.
Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.

This was only a small and slightly difficult booking but their attention was first class.

Hayley was very helpful she went through various options with me and gave me lots of advice and I never felt like it was too much bother. She saved all the details so I could just call back to book.

We booked our trip with a different colleague over the phone, Katie. She was very thorough and helpful a couple of things she didn’t know she asked for help, much better than just barging on when she’s still learning. Now we have a great holiday to look forward to. Thank you both 🙏

Izzy was very patient with our requests and helped us to book a holiday that met our requirements.

Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and get better currency rates.

Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit.. she secured the booking by managing our expectations, coming in within a budget - which we wouldn’t give her and we booked a 4*central hotel at Xmas for my friend and I.

Great service Hayley

We always find the staff super helpful ,friendly and go out of there way to help. The girls in the Stamford branch are great.

Hayley of stamford hay travel

It's the first time we have used Hays travel,it was so easy to find the holiday cruise we wanted Paula was great she even managed to get us a upgrade for our cabin , would certainly use them again.

Katie was very helpful, listened to what kind of holiday we wanted. Helped us with various options.
Altogether was a very good experience we can’t fault it all.
Keep up the good work Katie 😊
Best regards. Sean and Jane Cook.

I had been looking for a particular cruise, dealt with Hayley, who kept trying different cruise ships, eventually found what I was looking for
Hayley was very patient, and kept in touch frequently
Always deal with Hayley to book my cruises

Every thing was explained, very pleasant lady very knowledgeable and helpful.

The personal touch.
Staff are very friendly, patient and responsive .
We have booked previously with Stamford.
Izzy in particular has worked well with us.

Patient, honest and knowledgeable

Helpful friendly staff. Nothing was too much trouble. An excellent experience.

We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the next day anyway so arranged to pop in then. We were greeted immediately by the manager Hayley and her colleague Katie. We left happily an hour later with a cruise fully booked. Thanks Hays Stamford branch. Terry and Wendy Paling