Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel... Se mer
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Hays travel Scarborough 👌. We would highly recommend, brilliant friendly staff , very knowledgeable. Customer service is fab 😊. From walking through there doors you are always welcomed with a smile... Se mer
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We recently booked a holiday through Hays Travel Scarborough and as usual received brilliant service. Victoria really went out of her way to help us find the right holiday - nothing was too much trou... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
5 Aberdeen Walk, YO11 1BA, Scarborough, Storbritannien
- 01723 817677
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A less overwhelming way to book a holiday
Izzy was very helpful, kind and patient. She showed me what our options were and offered information which could add to a smoother holiday
14 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Exceptional service
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel in my price range, by staff who were pleasant, knowledgeable and reassuring. Couldn't be faulted, we have used Hays travel before and will do so again
14 augusti 2026
Svar från Hays Travel - Scarborough
Thank you so much for taking the time to review my service and score me 5 stars! It really is appreciated.
I hope you have an amazing time
Thanks again
Izzy
Went into Scarborough branch to book a…
Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much trouble
15 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I hope you have an amazing cruise and look forward to helping you again :-)
Thanks again
Izzy
Very knowledgeable.
Leanne was very knowledgeable about the holiday and cruise i had booked and made the hole process very easy.
15 augusti 2026
Svar från Hays Travel - Scarborough
Thank you so much for this great review it was a pleasure booking your cruise. I hope you have the most amazing time and i look forward to helping you again in the future
Thanks again
Leanne :-)
Holiday booking
Very helpful young lady (kelly) who dealt with us, most helpful and patient, did her best to find us the best deal and accommodation and explained everything well.
14 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Kelly
Very helpfull and polite
15 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Issy
Svar från Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Amy
Holiday all booked !
Izzy was very nice,knowledgeable and helpful.It’s nice to deal with people that know what they’re talking about !
7 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Izzy
Fantastic customer service!
Fantastic customer service!
The member of staff was very thorough, answering all our questions and making the whole booking process straightforward and stress free!
8 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Beckie
Excellent Service From The Girls At…
Excellent Service From The Girls At Hays Scarborough, I Wouldn't Go Anywhere Else.
12 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for your continued support to Hays Scarborough it is very much appreciated. We look forward to helping you with the next one haha
Thanks again
Izzy :-)
Svar från Hays Travel - Scarborough
Thank you so much for this lovely 5* review! Thank you for booking with me! - Issy
Holiday booking
We recently booked a holiday through Hays Travel Scarborough and as usual received brilliant service. Victoria really went out of her way to help us find the right holiday - nothing was too much trouble.
We always use this travel agent and always find the staff really pleasant and helpful and this does not stop once a holiday is booked as they continue to provide help and support right up to the date of travel.
6 augusti 2026
Svar från Hays Travel - Scarborough
Thank you so much for taking the time to write this lovely review and score me 5 stars! it really is appreciated and I hope you have the best holiday. I look forward to helping you again in the future
thanks again
Vic :-)
I have to commend Izzy for her help
I have to commend Izzy for her help. She went out of her way to help 2 elderly ladies. We came in to book a holiday for 1 person as I had already booked mine and had us put together. We also finished up booking another holiday for both of us which we hadn't intended booking when we came in. Lovely to get good friendly service
7 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I'm glad we managed to get you all sorted. I hope you have an amazing holiday :-)
Thanks again
Izzy
Amy is a star
Amy was really lovely and very helpful. Nothing was too much trouble and she used her knowledge, skills and patience to make our holiday search as easy and painless as possible! Thank you so much!
6 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for taking the time to review my service and score me 5 stars it really is appreciated. I hope you have n amazing holiday and look forward to helping you again in the future!
Thanks again
Amy
Very helpfull and polite advisor
6 augusti 2026
Svar från Hays Travel - Scarborough
Thank you for taking the time to review my service and score me 5 stars it really is appreciated. I hope you have n amazing holiday and look forward to helping you again in the future!
Thanks again
Izzy
Staff took time to look at different…
Staff took time to look at different options for our holiday. Myself and wife felt very comfortable in advisors prescence, very friendly, approchable and knowledgeable. Many thanks.
24 juli 2026
Svar från Hays Travel - Scarborough
Thank you for taking the time to review my service and score me 5 stars it really is appreciated. I hope you have n amazing holiday and look foward to helping you again in the future!
Thanks again
Izzy
Great service as normal it’s a happy…
Great service as normal it’s a happy environment plenty of smiles and not a bad cup of tea from Paul.
5 augusti 2026
Svar från Hays Travel - Scarborough
Thank you to you both for your continued support it is much appreciated. Its always a pleasure booking your cruises and i hope you have an amazing time :-) oh and thanks for the toms!
Thanks again
Beckie
First Cruise, excited!
Everything I asked for, very clear on the weeks journey and port stops. Showed pictures of all the stops. What I will be able to see.
Showed the cruise ship and choice of cabins, gave me some clear advice which I appreciated!
Cruise extras explained so I could choose my best fit.
Also journey options to get to Southampton.
Cruise booked for next year!
Really covered all, including insurance.
Great experience! Very happy, nice staff x
3 augusti 2026
Svar från Hays Travel - Scarborough
Thank you so much for this amazing review! I absolutely love Cruising so I hope you do too! It will be a fab trip and thank you for choosing me to book it for you! - Saph
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