Amy is the only person we trust when booking our holidays. Each and every time delivers a flawless service and every aspect of our holiday is and always has been perfect.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always go to our local hays travel, their all very helpful Sarah is there at the drop of a hat and her staff are the same Maisie, booked mine and my daughters holiday we were looking at one holiday in... Se mer
Företaget har svarat
This the second time in a few months we have used Hayes travel. Extremely pleased with the service. Booked great unexpected destinations. This will broaden our horizons. Well done staff at Rugel... Se mer
Företaget har svarat
Amy at the Rugeley branch was absolutely fantastic! I had never been on a cruise before, and she was so informative, helpful and patient, answering all my questions and making the whole process so eas... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
7 Upper Brook Street, WS15 2DP, Rugeley, Storbritannien
- 01889722023
5,0
Utmärkt
720 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rugeley Hays Travel 7th March 2026
Very helpful and did not rush me when l couldn’t get my words out
8 mars 2026
Svar från Hays Travel - Rugeley
MRS Mary Wilkes,
We appreciate you taking the time to leave us such a great review; we are so glad we could be helpful and patient.
rugeley, Hays Travel
Josh more than helpful on resort info…
Josh more than helpful on resort info and best deals..went the extra mile
5 mars 2026
Svar från Hays Travel - Rugeley
Hi Steve,thank you for your lovely review, we really appreciate it- Beth :)
Destination unknown…
Popped into Rugeley Hays travel shop with a friend looking at booking somewhere for later in the year . Rhodes was selected with the help of Sarah who was very helpful and managed to get us a few freebies. Happy customer 🙂
4 mars 2026
Svar från Hays Travel - Rugeley
Maureen Bagnall,
We're happy to hear that you enjoyed booking your trip to Rhodes. It's great to know that you found our team member helpful and that you were happy with the service we provided.
rugeley, Hays Travel
Excellent service
Excellent service. Miranda at the rugeley hays travel was patient with me . Nothing was too much trouble. A big thank you .
28 februari 2026
Svar från Hays Travel - Rugeley
Joan,
We appreciate you taking the time to leave us such a kind review. We are so pleased to hear that our service was helpful. Thank you for booking with us.
rugeley, Hays Travel
We have been using hayes travel in…
We have been using hayes travel in rugeley since it opened and always had excellent and friendly service from all the staff
1 mars 2026
Svar från Hays Travel - Rugeley
Sandra Williscroft,
We appreciate your continued loyalty and are so glad to hear about the excellent and friendly service you've consistently received from our team.
rugeley, Hays Travel
Viviona
The person was very knowledgeable of the job she had to do for us very efficient and kept us informed on pricing
28 februari 2026
Svar från Hays Travel - Rugeley
Viven Till,
We appreciate you sharing your experience. We're happy to hear that our agent was knowledgeable, efficient, and kept you informed about pricing.
Rugeley, Hays Travel
Lovely environment
Lovely environment. Staff are friendly and professional and always helpful. Wouldn’t go anywhere else
20 februari 2026
Svar från Hays Travel - Rugeley
Colin Brass,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear you find our team friendly and helpful.
Rugeley, Hays Travel
Always very helpful can’t do enough for…
Always very helpful can’t do enough for me have used them for the last 4 years from cruises,hotel stays or just weekends away I have always found what I’m looking for
19 februari 2026
Svar från Hays Travel - Rugeley
Thank you for a lovely review,
We're happy to hear that we have consistently met your travel needs over the past four years. We appreciate your continued trust in our services for cruises, hotels, and getaways.
Rugeley, Hays Travel
Holiday
It was friendly when you walk in which made us relaxed. Nothing was too much trouble. Joe was patient and excellent
13 februari 2026
Svar från Hays Travel - Rugeley
Thank you very much, Lesley. Kind regards, Hays Travel Rugeley
Helpful Staff at all times
The staff are so helpful and nothing is a problem with them no matter how many times you change your mind, with each holiday
20 februari 2026
Svar från Hays Travel - Rugeley
Thank you so much for your review. Kind regards, Hays Travel Rugeley
Michelle was absolutely brilliant
Michelle was absolutely brilliant, nothing was too much trouble for her and she constantly tried to find discounts for us. Michelle double and treble checked the booking and provided us with everything we needed including peace of mind. Fantastic lady 👏
19 februari 2026
Svar från Hays Travel - Rugeley
Debra Murray,
We're happy to hear that your booking experience was so positive! It's wonderful to know that our team member went the extra mile to ensure you had everything you needed. Thank you for your fantastic feedback.
Rugeley, Hays Travel
Just popped in,Josh found what I had…
Just popped in,Josh found what I had seen myself and explained everything to me. Very helpful and friendly.
18 februari 2026
Svar från Hays Travel - Rugeley
Robert Lewis,
We appreciate you taking the time to share your experience. We're so happy to hear that you found what you were looking for and that we were helpful!
rugeley, Hays Travel
Always very helpful to find what your…
Always very helpful to find what your looking for in a holiday and make your experience a wonderful one.
18 februari 2026
Svar från Hays Travel - Rugeley
ANGELA DOWNING,
We appreciate your kind words! It's wonderful to know we could assist in creating a wonderful holiday experience for you; thank you for your review.
rugeley, Hays Travel
The best service
The lady who looked after me and sorted my little break out couldn’t have been more helpful. She didn’t try to rush me, she explained everything and checked that she had the best deal and the right holiday. Sheila gave fantastic service I would definitely go back again and recommend hays travel
17 februari 2026
Svar från Hays Travel - Rugeley
Gwen,
We're so glad to hear that you received such fantastic service and that our team member was so helpful in planning your break. Thank you for recommending Hays Travel; we appreciate your feedback!
rugeley, Hays Travel
Great atmosphere
Great atmosphere, brilliant customer care and service. Truly proffessional staff.
15 februari 2026
Svar från Hays Travel - Rugeley
Thank you very much for your review.
Kind regards, Miranda
Hays, Exceptional!!
So pleased I went into Hays, Rugeley branch, after trawling on line and getting nowhere.
It was such a lovely environment and being able to talk face to face made all the difference. After explaining my holiday requirements it was sorted in no time by Miranda and although I didn’t book until the day after, when Sheila finalised everything, it was such a pleasant experience and certainly nothing like the stressful time spent online.
Thank you Hays and especially to Miranda and Sheila.
15 februari 2026
Svar från Hays Travel - Rugeley
We're so pleased to hear that your visit to our Rugeley branch was enjoyable, especially compared to your online experience. It's great to know that our team helped you find the perfect holiday. Thank you for your kind words!
rugeley, Hays Travel
We were taken to a desk straight away…
We were taken to a desk straight away no waiting and Maisie was very helpful she went through everything to find what we wanted .
We were very happy.
14/02/26
Karen
Hays Travel Rugeley.
15 februari 2026
Svar från Hays Travel - Rugeley
We're happy to hear that you were seen right away and that our team member was helpful in finding what you wanted. We appreciate your positive feedback!
Rugeley, Hays Travel
Excellent Service as usual !
Excellent Service as usual would not go/book anywhere else !! Thank you again Michelle top class service by yourself and all staff.
14 februari 2026
Svar från Hays Travel - Rugeley
We appreciate your continued loyalty and are so happy to hear about the wonderful service you consistently receive from our team. Thank you for your kind words!
Rugeley, Hays Travel
Very helpful and friendly…
Very helpful and friendly also patient while we chose what we wanted
5 februari 2026
Svar från Hays Travel - Rugeley
Hi Anne, thank you for your lovely review, we really appreciate it! - Beth
Excellent
This was my first time using hays travel, The assistant was very helpful with my enquiry and booking. I'd highly recommend going to the Rugeley branch.
10 februari 2026
Svar från Hays Travel - Rugeley
Ms Orme,
We appreciate you taking the time to share your experience with us. We're so glad to hear that our team was helpful and that you would recommend our branch.
Hays Travel
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.