Emma was extremely helpful in sorting out our Glacier Express trip for next year. Gave us plenty of options and provided all the information in a timely manor. Very professional.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Se mer
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Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Se mer
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Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
27 The Hundred, SO51 8GD, Romsey, Storbritannien
- 01794 517700
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic positive attitude
Fantastic positive attitude
Quick service..booked my holiday in 25 mins..I had difficulties transferring payment from one bank to another to pay for my holiday..Tasha was super helpful guiding me through the stages to make that transaction happen!
8 juni 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words, it was a pleasure to help with your trip! - Tasha, Branch Manager.
Emma-Jane was incredibly helpful
Emma-Jane was incredibly helpful, taking the time to listen to what we wanted and making suggestions.
6 juni 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely comments. It was a pleasure helping you find your holiday - Emma
Very good zervice
5 juni 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words. - Ava
Prompt expert service
4 juni 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely review. I will pass this onto the agent - Emma
I have always found Hayes travel a good…
I have always found Hayes travel a good and helpful and very confident with the advice you need help with whether it’s money card or cruise information ! Ans we have always good assistance with Jamie in Romsey and Charlotte ,I always recommend your shop in Romsey to tell prior who we book with regards Mrs Irene Rich
28 maj 2026
Svar från Hays Travel - Romsey
We are so pleased to hear you consistently find our team helpful and confident with all your travel needs. It's wonderful that you recommend our services! Many thanks, Jamie :)
Svar från Hays Travel - Romsey
Thank you for leaving this review, I have passed this onto Ava and we appreciate you taking the time to leave this feedback. Many thanks, Jamie :)
Holiday in Corfu
Emma took time to listen carefully to what we wanted and did not rush us into making any decisions.
3 juni 2026
Svar från Hays Travel - Romsey
Thank you for leaving this review, I have passed this onto the agent and we appreciate you taking the time to leave such a lovely review :) Jamie
Ava was very professional,we booked our…
Ava was very professional,we booked our holiday,Ava very knowledgeable,and so helpful.We booked last year at Hayes travel.We will be booking again.
3 juni 2026
Svar från Hays Travel - Romsey
Thank you for leaving this, I have passed this onto Ava and she is grateful for you taking the time to leave this. Many thanks, Jamie :)
Ava was a lovely informative young…
Ava was a lovely informative young lady. Although I felt the whole shop was a bit opressive. You could hear a pin drop. I was having a joke with Ava and felt awkward when we laughed. It could do with a bit of music playing.
3 juni 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback and Thank-you for your kind words on my service. I have passed your comments about music onto management for review. - Ava
Emma was amazing she got us the holiday…
Emma was amazing she got us the holiday we wanted and went above and beyond to make sure everything we wanted we got and she did more,very polite friendly had lots of knowledge of different hotels and places, will definitely use them again and recommend Emma and the company
1 juni 2026
Svar från Hays Travel - Romsey
Thank you for your wonderful review! We are so pleased to hear that our colleague provided such excellent service and found you the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Caitlin extremely helpful
Caitlin extremely helpful, very patient as we didn't have a straightforward booking kept looking until we were happy with what she found .credit to the company thank you
31 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure Caitlin see's this. - Tasha, Branch Manager.
I wouldn’t trust anyone else to book my…
I wouldn’t trust anyone else to book my holidays. Excellent service always happy to help.
19 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, it's always a pleasure to help with your trips! - Tasha, Branch Manager.
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure Jamie gets to read this. - Tasha, Branch Manager.
Helpful advice and great customer service
Charlotte always provided really helpful advice and it’s a pleasure booking our holidays with her
22 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure to pass this onto Charlotte. - Tasha, Branch Manager.
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words. - Tasha, Branch Manager.
Great booking
Very helpful and done her best too get a good price . Dropped our passports off and found the rest of the staff very pleasant .
12 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'm so pleased you found the booking experience easy! - Tasha, Branch Manager.
Very helpful staff
10 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback. - Tasha, Branch Manager.
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, it is appreciated. - Tasha, Branch Manager.
As good as ever x
Yet again, Jamie made us feel welcome and special when booking out next holiday.
Thank you to all the team in Romsey.
xx
10 maj 2026
Svar från Hays Travel - Romsey
Thank you very much, it is always a pleasure to help sort your holidays out :) Many thanks, Jamie
Knowledgeable and Helpful
Staff pleasant, knowledgeable and extremely helpful. Very happy with their service.
9 maj 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.