Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Se mer
Företaget har svarat
Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
Företaget har svarat
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
27 The Hundred, SO51 8GD, Romsey, Storbritannien
- 01794 517700
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy holidays
Very helpful friendly staff
Nothing is too much trouble
They always make it a pleasurable experience
15 juli 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, I will make sure it is passed onto Caitlin. - Tasha, Branch Manager
Helpful and professional service.
16 juli 2026
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, I will make sure it is passed onto Emma. - Tasha, Branch Manager
Efficient
Friendly, experienced service that successfully booked our flights the way we wanted to travel
15 juli 2026
Svar från Hays Travel - Romsey
It was a pleasure to help sort your flights out, so thank you for leaving such a nice review! Many thanks, Jamie :)
Our complicated requirements freadily accepted by staff
Our complicated requirements for a booking in 2027 were readily accepted by staff. Charlotte kept a close eye on availability of the hotel until future bookings were possible and secured what we required + flights.
Very impressed by dedication of staff to get this right for us. Thank you
12 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely feedback! I will pass this onto Charlotte - Caitlin :)
Very friendly and helpful.
11 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely review!
Being helped by Charlotte (Romsey) she…
Being helped by Charlotte (Romsey) she is friendly and professional sorting out our September holiday as she has done for our previous 2 holidays in 2026.
10 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your wonderful review! We are delighted to hear that you consistently have such a positive experience with us. I will pass this onto Charlotte!
Svar från Hays Travel - Romsey
Thank you for your wonderful review! We are so pleased to hear that you found our service friendly, reliable, and informative. Your kind words are greatly appreciated. Many thanks, Jamie :)
Agent very helpful and efficient
Agent very helpful and efficient. Good atmosphere in the office.
10 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Caitlin
Constructive help.
8 juli 2026
Svar från Hays Travel - Romsey
Thank you for your feedback. We will pass your comments to Ava who made your booking. See you again soon - Charlotte
We booked with Hays Travel as we did…
We booked with Hays Travel as we did not want to do everything online and it feels reassuring that we can see them in person if we have a query about something. We are very happy with them, and can recommend them to anyone. The booking process was very quick and efficient. The staff are so friendly and efficient and it is a pleasure to do business with them.
30 juni 2026
Svar från Hays Travel - Romsey
Thank you for your wonderful feedback! We are so pleased to hear that you found our booking process quick and efficient, and that our staff were friendly and efficient. - Charlotte
Svar från Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Caitlin
Top quality service
Fabulous experience and amazing customer service from all staff.All very helpful with enquiries.Highly recommend.😃
6 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Ava
Svar från Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Emma
Lovely cool office was a great start!
Lovely cool office was a great start!
Lady I saw was very friendly , knowledgeable and efficient.
Came away with a holiday booked, very happy.
2 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your wonderful feedback! We are so pleased to hear that you had such a positive experience and came away happy with your holiday booking. - Charlotte
Excellent service
We book regularly with Hayes travel because we always receive excellent service. Emma is knowledgeable and searches to get us the best deal. She is always cheerful, helpful and polite, these things are important to us when booking our holidays.
2 juli 2026
Svar från Hays Travel - Romsey
Thank you so much! I was a pleasure helping you find your holidays - Emma
Svar från Hays Travel - Romsey
Thank you so much for your lovely review - Emma
Fantastic service so helpful young lady
1 juli 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely review - Emma
A great experience from team Romsey
A great experience as always from the team at Romsey.
15 februari 2026
Svar från Hays Travel - Romsey
Thank you so much for your lovely review - Emma
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback, I will make sure it is passed on - Ava
Svar från Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback, I will make sure it is passed on- Ava
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.