Cruise & stay holiday booked. Staff extremely helpful especially Jo (Redditch branch) who helped enormously with our aircraft seating problem. A pity that TUI wants to charge you at every opportunity... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... Se mer
Företaget har svarat
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... Se mer
Företaget har svarat
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
37 Evesham Walk, B97 4EX, Redditch, Storbritannien
- 01527907887
4,9
Utmärkt
922 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely friendly staff
Lovely friendly staff. Great communication smooth booking. Very helpful.
8 mars 2026
Svar från Hays Travel - Redditch
We're happy to hear that you found our staff friendly and helpful, and that your booking went smoothly. Thank you for your feedback!
Both Becky and Jo
Both Becky and Jo, were very helpful, and understood my request. They made the booking experience pleasent.
5 mars 2026
Svar från Hays Travel - Redditch
Thank you Mr Read for your kind words & your continued loyalty! always a pleasure to have you in store. Jo&Becky :)
Friendly and help full
4 mars 2026
Svar från Hays Travel - Redditch
We appreciate your kind words; we're so happy we could provide friendly and helpful assistance to you!
redditch, Hays Travel
Svar från Hays Travel - Redditch
Thank you for your lovely feedback, we wish you an enjoyable holiday!
Ricardo and lexie were very helpful in…
Ricardo and lexie were very helpful in sorting our holiday and we are know looking forward to our holiday to egypt to the magical sharks bay resort thank you so much 💗
18 februari 2026
Svar från Hays Travel - Redditch
Thank you for your lovely review, we hope you have a great holiday!
Neamph
Neamph ? Not sure how to spell her name was very welcoming & helpful. I was very happy with the choices & advice.
Rico make me a coffee whilst I was there too.
Counting down to our holiday in 3 weeks time.
Kind regards
Janet Winspur.
We have another holiday booked in June to Bali.
23 februari 2026
Svar från Hays Travel - Redditch
We're happy to hear that you felt welcomed and supported. It's great to know that you were pleased with the recommendations and assistance you received. We appreciate your kind words and hope you enjoy your upcoming holiday!
Friendly
Friendly, informed, patient staff. Hayley helped me to find and book a lovely family holiday in Croatia.
22 februari 2026
Svar från Hays Travel - Redditch
Thank you for your lovely review, we hope you have a great holiday!
Great Service
We were made to feel welcome and nothing was too much trouble to find exactly what we were looking for
13 februari 2026
Svar från Hays Travel - Redditch
We appreciate your kind words! We are so happy we could provide you with exactly what you were looking for. Wishing you a wonderful Holiday!
Exceptional customer service
Becky was so professional and helpful she explained everything and asked if I had any questions exceptional customer service. Thank you
19 februari 2026
Svar från Hays Travel - Redditch
Thankyou for your lovely feedback. Wishing you an amazing trip in India! - Becky :)
Staff always helpful nothing too much…
Staff always helpful nothing too much trouble always get good service
16 februari 2026
Svar från Hays Travel - Redditch
We appreciate you taking the time to share your experience and thankyou for your kind feedback! Wishing you a wonderful Holiday!
Excellent service with great insight…
Excellent service with great insight and information. Nothing was too much trouble from the staff who were very helpful and made our booking so much easier with peace of mind.
11 februari 2026
Svar från Hays Travel - Redditch
Thankyou for your kind feedback! Wishing you a wonderful Holiday!
Friendly and very helpful staff
17 februari 2026
Svar från Hays Travel - Redditch
We appreciate you sharing your experience with us; we're so happy to hear that our staff were helpful and friendly during your time with us.
redditch, Hays Travel
Very helpful and attentive
15 februari 2026
Svar från Hays Travel - Redditch
We appreciate you taking the time to share your experience and we are so pleased we could assist you so attentively.
redditch, Hays Travel
Friendly and helpful
Friendly and helpful. The team member listened to us and found what we were looking for.
7 februari 2026
Svar från Hays Travel - Redditch
We appreciate you sharing your experience. We're so glad that our team was helpful and found what you needed!
Hays Travel
I told Ben what we required and he…
I told Ben what we required and he sorted it quickly . We are looking forward to our holiday
6 februari 2026
Svar från Hays Travel - Redditch
We are happy to hear that the requirements were sorted quickly. We appreciate the feedback and hope you enjoy the holiday.
Hays Travel
Excellent service by Ricardo
Ricardo was really warm, friendly and helped us book our cruise to the Norwegian fjords. The system was down down but Ricardo called through and got everything booked for us. This was the second booking with Ricardo and highly recommended him. Thank you. Only suggestion would make is that it is very loud and some privacy screens to reduce noise would make it easier on staff and customers to hear better.
8 februari 2026
Svar från Hays Travel - Redditch
We're happy to hear that everything was booked for you and appreciate your recommendation. Thank you.
Hays Travel
Great experience
We were very pleased with our booking experience, the gentleman who assisted us was very helpful. This will be our first cruise and he talked us through the whole process making sure that our preferences were met and answered all our questions very thoroughly.
7 februari 2026
Svar från Hays Travel - Redditch
We're so pleased that you had a great booking experience! It's wonderful to hear that the information provided was helpful as you planned your first cruise. Thank you for your review.
Hays Travel
Happy place They did everything for you very…
They did everything for you very professional explained everything about the holiday.
4 februari 2026
Svar från Hays Travel - Redditch
We appreciate you booking with us and for your kind review! We're so happy we could provide such professional and helpful service.
Caitlin
Book with Hays Travel
Well another visit to our Redditch Shop. Always greeted by friendly staff and Caitlin is always so very good and professional when booking our holidays.
So thank you Caitlin and all the staff at our Hays Travel.
6 februari 2026
Svar från Hays Travel - Redditch
We appreciate you taking the time to share your kind words. We're so happy to hear that you consistently receive friendly and professional service when booking your holidays with us.
Hays Travel
Hays Redditch is excellent
Hays Redditch is excellent. Nothing was too much trouble on our visit (Tuesday 3rd February “26”) to book a cruise . The young lady was superb,(sorry forgot her name ) regardless all the staff there are excellent .
4 februari 2026
Svar från Hays Travel - Redditch
We appreciate your kind words regarding our team in Redditch. We're happy to hear that you had a superb experience booking your cruise and that nothing was too much trouble.
Caitlin :)
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.