Caitlin, gave excellent service as always, that is why we return every time for our holiday bookings and travel money. We can go into the store and feel relaxed with all the staff.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Holly was welcoming & cheerful, nothing was too much trouble. She made our whole booking process seamless & we will definitely go back to book with her again.
Företaget har svarat
Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... Se mer
Företaget har svarat
We dealt with Zoe who welcomed us with a smile and a coffee. There was a great buzz in the travel agent’s and all the staff said hello and were very upbeat. Throughout the booking process we laughed a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
46 High Street, SS6 7EA, Rayleigh, Storbritannien
- 01268857283
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Experienced staff
The staff were very friendly and helpful. They were knowledgeable about the resorts but never pressurised us to buy
25 februari 2026
Svar från Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Tunisia. I hope you have a lovely holiday. Many Thanks Donna :)
big thumbs up
Never had a bad experience with Hays Travel in Rayleigh.
always on the ball nothing too much trouble
26 februari 2026
Svar från Hays Travel - Rayleigh
Thanks Ron, exciting year planned :) Regards David
Svar från Hays Travel - Rayleigh
Thank you for taking time to complete a review, Daisy
ease of booking was not given lots of…
ease of booking was not given lots of small talk and our agent was friendly and well informed.
27 februari 2026
Svar från Hays Travel - Rayleigh
Thank you for the kind 5* review! - Holly :)
Vic & Linda
Vic & Linda : 2/3/2026. Hays Travel - Rayleigh . Great Sevice & Professional ism : Our experience of Hays today was very helpful , every question we asked was answered in full. Our assistant , Daisy & her colleague made us feel at ease , service with a Smile. We both look forward to travelling with you , knowing that everything has been done for us & all we have to do is relax & enjoy it !!! Happy Holidays 🏖️😁🙏 Thankyou again for making our experience so smooth X
3 mars 2026
Svar från Hays Travel - Rayleigh
Thank you for your kind 5 star review- Daisy :)
Svar från Hays Travel - Rayleigh
Thank you for your kind review Penny it was a pleasure to book your holiday! - Holly :)
40th birthday celebrations Jan 2028 Nashville
Me and my husband popped in to Hayes on a whim just to get an idea of when to book my 40th birthday trip Jan 2028. We didn't expect to be told we could do it now. Donna was very informative, polite and helpful. Because of this we went back later and booked it. We booked a 5 night trip to Nashville and can't wait. What makes it even better is that we haven't got to worry about paying for it in one lump sum. The direct debit option is great to spread the cost and has put my mind at ease knowing it's booked and being paid for.
My husband is 50 the year after so we will definitely be booking his USA trip with Donna at Hayes next year, spreading the cost again over 2 years.
Cant wait 😬
28 februari 2026
Svar från Hays Travel - Rayleigh
Thank you so much Emma for the lovely review that you left. I really do appreciate it and it was a pleasure to book your holiday for your 40th Birthday. It will be so special for you all.
Thank you for booking with me.
Thanks again
Donna :)
The staff were friendly professional…
The staff were friendly professional and knowledgeable all together a great experience.
Would recommend.
28 februari 2026
Svar från Hays Travel - Rayleigh
Thankyou for your lovely review! - Caitlin :)
Svar från Hays Travel - Rayleigh
Hi Mr Dyson thanks for your lovely review, Kind regards Helen :)
Zoe Blackman was very helpful
Zoe Blackman was very helpful, kind and patient in helping me to find a holiday for my family.
It’s the first time I’ve used a travel agent for 20 years and would use Hays again.
25 februari 2026
Svar från Hays Travel - Rayleigh
Thank you for your kind review and hope you have a lovely holdiay , Zoe
Excellent, trouble-free service
The agent was extremely helpful and satisfied all my requirements. I had various questions and these were all answered efficiently and I was completely happy with the service provided.
20 februari 2026
Svar från Hays Travel - Rayleigh
Thank you so much for the fab review. I hope you have a great holiday. Sam.
Great service
Sam was very helpful and found the holiday we were looking for. Great service from a fantastic member of staff. We will certainly use her services to book our next holiday.
26 februari 2026
Svar från Hays Travel - Rayleigh
Thank you so much for a fab 5* review. I hope you have a lovely holiday. Sam :)
Svar från Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday and I hope you all have a wonderful holiday in Majorca. Many Thanks Donna
Svar från Hays Travel - Rayleigh
Thank you for your kind & positive review :)
Donna was very helpful and patient with…
Donna was very helpful and patient with us and explained everything
26 februari 2026
Svar från Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your cruise. I hope you both have a wonderful time. Many Thanks Donna
Went into the Rayleigh branch and was…
Went into the Rayleigh branch and was immediately welcomed by Helen she helped me choose my holiday and was very professional and helpful. Would definitely use that branch when booking any future holidays. Other staff in the branch were really nice 😊
15 februari 2026
Svar från Hays Travel - Rayleigh
Hi Juli
Thank you so much for your kind review
Kind regards Helen
Svar från Hays Travel - Rayleigh
Thank you for your kind & positive review, many thanks Sasha :)
The assistant Helen was very helpful…
The assistant Helen was very helpful and made the experience very smooth . She answered all our questions and was very professional
22 februari 2026
Svar från Hays Travel - Rayleigh
Thank you much for booking with me and your kind review
Kind regards Helen :)
Made booking a pleasant experience…
The representative dealing with our holiday request was very professional and took the time to explain everything. Less traumatic than trying to book online.
20 februari 2026
Svar från Hays Travel - Rayleigh
Thank you so much for the lovely review.
Kind regards Helen :)
Great service.
11 februari 2026
Svar från Hays Travel - Rayleigh
Thank you so much for the Kind Review Helen :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.