We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... Se mer
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Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... Se mer
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The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
2A New George Street, PL1 1RL, Plymouth, Storbritannien
- 01752 927110
4,8
Utmärkt
845 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The young lady went above and beyond to…
The young lady went above and beyond to get me the holiday i wanted
8 juni 2026
Svar från Hays Travel - Plymouth
Hi Mr Prestidge,
We are so pleased that Eve helped you find your perfect holiday. Thank you for your kind words!
Kind Regards
Hays Travel
Svar från Hays Travel - Plymouth
Hi Ronald,
Thanks for your kind words! We are delighted to hear that Katie was very helpful. We appreciate your feedback.
Kind Regards
Hays Travel
I was given the wrong link for an…
I was given the wrong link for an Australian visa. I sorted it with a "651" application, which is free.
30 maj 2026
Svar från Hays Travel - Plymouth
Thank you for your message I will contact you directly as the link given was the GOV website. I will of course email you. Kind Regards
The service was amazing and nothing was…
The service was amazing and nothing was too much to help me with travel insurance . Very friendly and explained things clearly . Thank you
29 maj 2026
Svar från Hays Travel - Plymouth
We're so glad to hear that Katie could assist you with your travel insurance and explain was everything clearly. Thank you for your kind words!
Kind Regards
Hays Travel
On the 3 occasions I visited Hays…
On the 3 occasions I visited Hays Travel, I found all the staff to be friendly, courteous and helpful in finding information and finally booking my flight.
3 juni 2026
Svar från Hays Travel - Plymouth
We're so pleased to hear our team was friendly, courteous, and helpful during your visits. Thank you for your kind feedback!
Effficient and friendly customer…
Effficient and friendly customer service from Katie at Hays Travel, Plymouth.
2 juni 2026
Svar från Hays Travel - Plymouth
Hi Mr Saxby,
Thank you for your kind words! We're so happy you had a great experience with Katie and her service.
Kind Regards
Hays Travel
I have used Hays many times over last…
I have used Hays many times over last few year As always was dealt with in a friendly efficient manner this time by Katie in the Plymouth branch
28 maj 2026
Svar från Hays Travel - Plymouth
Hi Mrs Earnshaw,
We are so pleased to hear you consistently receive friendly and efficient service from Katie!. Thank you for your continued loyalty!
Kind Regards
Hays Travel
i saw eve in your plymouth branch and…
i saw eve in your plymouth branch and i was very pleased in the her dealing with my choice of holiday
26 maj 2026
Svar från Hays Travel - Plymouth
Hi Paul,
We are so glad you had a positive experience with Eve. We appreciate your kind feedback.
Kind Regards
Hays Travel
Katie was amazing she was professional…
Katie was amazing she was professional and made us feel so comfortable, she didn’t rush us in our search and touched on everything we wanted and needed for our holiday, she’s a keeper for sure lovely girl
31 maj 2026
Svar från Hays Travel - Plymouth
Loraine Morgan customer,
We're so glad our team member provided such a comfortable and thorough experience. We appreciate you sharing your positive feedback! Thank you for your lovely comments, I will pass onto Katie
Kind Regards
Hays Travel
Very attentive Bethany wS absolutely 💯…
Very attentive Bethany wS absolutely 💯 brilliant patient and very helpful and polite .
22 maj 2026
Svar från Hays Travel - Plymouth
We are so glad our team provided such brilliant and helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Svar från Hays Travel - Plymouth
Karen,
We're glad we could help you.
Thank you for taking the time to complete.
The young lady who dealt with my…
The young lady who dealt with my enquiry, and my booking. Im terrible at remembering names. She was a lovely young lady who was extremely helpful. Knowledgeable. She made sure I was happy with everything before finalising my booking to Turkey
20 maj 2026
Svar från Hays Travel - Plymouth
Janet,
We're so glad to hear Eve provided such excellent and knowledgeable service for your Turkey booking. Thank you for sharing your positive experience!, and I will make sure that I pass this on to Eve
Kind Regards
Hays Travel Hastings
Wonderful experience
Wonderful experience my flight and Hotel booked for me. Left me feeling contented and very happy.
Thank you Carol
22 maj 2026
Svar från Hays Travel - Plymouth
Hi Valerie,
We're so glad we could assist with your flight and hotel, leaving you feeling content and happy. Thank you for your kind words!
Kind Regards
Hays Travel Plymouth
Great service
Very helpful staff, everything explained very simply, Carol and the team did excellent
20 maj 2026
Svar från Hays Travel - Plymouth
Thank you for your lovely review on Carol's service. Your comments will be passed on to her.
Hays Travel Plymouth
Plymouth Branch Carole & Eve.
First dealt with Carole last week with a broad brush plan and she came up with some great options.
Wife and I went through it all and changed the plan.
On going back, Carol was day off, so Eve took over, actioned all the changes and we have ended up, very happy.
14 maj 2026
Svar från Hays Travel - Plymouth
Thank you for booking with us and for sharing your kind words about the lovely service you received from Carol & Eve. We hope you have a great time.
She make us feel confident and it was…
She make us feel confident and it was our 1st time ever booking a holiday as family, she listened to what we wanted and what our budget was, feeling very comfortable and confident with this now we can’t wait for our 1st holiday as family .
12 maj 2026
Svar från Hays Travel - Plymouth
Thank you for your kind comments on Abbie and recognition of her service :)
Great communication from Abbie
Great communication from Abbie, very helpful and went through everything thoroughly with me. She found exactly what I was looking for in no time at all.
Would highly recommend.
Booking process made easy.
7 maj 2026
Svar från Hays Travel - Plymouth
Thank you for your lovely feedback I will forward this to Abbie :)
I won't use any other travel agency.
I won't use any other travel agency.
Staff at Hays have always been professional, helpful, friendly and I have always been welcomed with a smile even if it is only a query.
So far they have arranged six holidays and have just booked my seventh in 2027.
Highly recommend.
7 maj 2026
Svar från Hays Travel - Plymouth
Thank you for your lovely feedback, we appreciate your continued trust in our services.
Hays Travel Plymouth
Svar från Hays Travel - Plymouth
We really appreciate you sharing your experience. We are so happy to hear our staff provided helpful service and easy booking assistance.
Kind Regards
Hays Travel Plymouth
Staff are always very helpful and go…
Staff are always very helpful and go above and beyond to ensure that every aspect of the holiday is covered. Coffee was really nice as well. 😁
2 maj 2026
Svar från Hays Travel - Plymouth
Hi Peter,
We appreciate your kind words and are so happy to hear that our staff were helpful and thorough in planning your holiday. We're also glad you enjoyed the coffee!
Kind Regards
Hays Travel Plymouth
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