Hays Travel - Metrocentre Green Omdömen 

The girls always always go above and beyond with both North shields and the Metrocentre branches
Wallsend branch unfortunately are not very helpful at all

Cara went above and beyond booking our group trip away. She listened to our needs and provided a variety of options suiting our dates and budget. She worked closely with suppliers to find the best rate and kept us updated at all times. Excellent customer service both in-person and over the phone/emails. Incredibly responsive. When she was on a day off her colleague Andrew stepped in and progressed the booking. Again excellent customer service. Would highly recommend to book with Cara and Andrew. Great service.

Friendly, helpful staff. We have booked there before, so going back again speaks volumes.

Always great service whoever we book with.

Very impressed with the professionalism and knowledge of agent gave us great confidence in making our booking

Always so helpful and pleasant

Hi yes very helpful and very pleased thanku for all your help

Excellent, helpful,friendly service

Penelope in the metro centre branch is amazing! Couldn’t recommend her more :)

We spoke to Elliott and he was great. He understood what we were looking for and helped to guide us through our choices. Nothing was too much trouble.

We will definitely use Hays Travel again.

Very polite and helpful staff, especially Penelope, who handled our booking on both visits.

We wanted to arrange a special trip for our 40th wedding anniversary and needed advice on how to book a trip to Finnish Lapland and various activities. We were greeted by Penelope and instantly there was a rapport between us. This is because Penelope listened to our wishes from the outset and she went out of her way to ensure she incorporated everything we hoped to include. Penelope went above and beyond any expectations we may have had and within 24 hours we had a very special trip booked with an amazing itinerary. Penelope kept in touch and when we wanted a little more advice she was really helpful. We can't recommend Hays Travel enough as each time the experience has been welcoming and efficient. Thank you Penelope for going that extra mile. We are both very excited for our upcoming trip.

Was professional and helpful. kaitlin made booking our cruise very easy

Very helpful and supportive

Knowledgeable, helpful & friendly. Stayed behind previously to help so returned to book & very happy with booking & customer service provided. Definitely recommend. Richard is an asset to your company and should be recognised for this. Thank you

Andrea is great she found us a lovely hotel thank you andrea

Customer relations are very good. Staff are very good at communicating with customers. As a customer you come away feeling that the service has been delivered exactly as you would expect.

Usual friendly and professional service at Hays

Excellent service and staff. I had looked on line at a few holidays, but needed additional information which was given by Ritchie. Very helpful and informative, nothing was a problem for him and I can’t praise him enough. Very patient with all the questions I asked.