Hazel was very helpful with us as it's first cruise.adviesd middle ship deck and went over intineray with us showed us different cabins so we could compare.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having looked online for a holiday, we, my wife and I found one that fitted well with our dates, so I went into Hays Travel in Livingston, sat down with Megan told what we would like and she did that... Se mer
Företaget har svarat
Always get great service from the Livingston team. My wife and I were looking for a short break in January 2027. Wanted warm weather so went with the personal recommendation from Susanne in the store.... Se mer
Företaget har svarat
Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in L... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
81 Almondvale south, EH54 6HR, Livingston, Storbritannien
- 01506667133
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Livingston
Thank you for taking the time to leave some feedback.
We are really happy to hear that you received great service in our store.
Thanks for booking with Hays Travel Livingston
Excellent service
Jade understood my request and sorted out my future holiday with ease. Very courteous, knowledgeable and did what I needed. Followed up and provided an excellent booking experience.
17 mars 2026
Svar från Hays Travel - Livingston
Good morning Mrs Loughlin, thank you for leaving this lovely review. I'm glad you had a excellent booking experience, it was a pleasure helping you get booked on your your cruise. Thank you for booking with us again. - Jade :)
Hayes perfecto
The process was quick and efficient with us getting the holiday we wanted
15 mars 2026
Svar från Hays Travel - Livingston
Thank you for your lovely review! We hope you have a wonderful holiday!
Hays Travel Livingston
IHappy Traveller
I was making a holiday booking and Karen made this possible very informative pleasant nothing us a bother to her 🙂
14 mars 2026
Svar från Hays Travel - Livingston
Thank you for your kind words! We hope you have an amazing holiday!
Hays Travel Livingston
The lady we dealt with was great once…
The lady we dealt with was great once she know what we wanted
13 mars 2026
Svar från Hays Travel - Livingston
Thank you for taking the time to leave us a lovely review! We hope you have a fantastic time away!
Hays Travel Livingston
The assistant was very experienced and…
The assistant was very experienced and extremely helpful. Listened to my requirements and talked through the different options.
12 mars 2026
Svar från Hays Travel - Livingston
We appreciate you taking the time to leave us a review.
We really appreciated reading your feedback.
Thanks for choosing to book with Hays Travel .
Have a great time when you go!
Kind regards
Susanne
Hays Travel
Livingston
Svar från Hays Travel - Livingston
Thank you for your lovely review. I hope you all have a lovely holiday when the time comes!
Jessica
Hays Travel Livingston
Jade was very helpful and patient with…
Jade was very helpful and patient with my holiday requests, and was able to find us a location and travel to suit our needs.
24 februari 2026
Svar från Hays Travel - Livingston
Good morning Mr Phillip,
Thank you for taking the time to share your experience. We're so happy to hear that we were able to find the perfect holiday to suit your needs! I hope you both have an amazing time when it comes. - Jade :)
Kids
Hazel was so helpful regarding booking our holiday. Grandkids have never been abroad before . Hazel went above and beyond to make sure they will have a fabulous time x
27 februari 2026
Svar från Hays Travel - Livingston
Thank you for your lovely review. I hope you all have the best time.
Above and Beyond
Hazel went above and beyond to complete my booking despite opposition from the hotel in question to try to increase the original agreed price.spent.She spent the whole afternoon with me l counted nine phone calls beween us keeping me up to date with what was going on.last year was the first time I had used this company and received the same kind of service,l wouldn't go anywhere else now .l find this so rare these days, to be happy with a service. Dorothy Rielly
5 mars 2026
Svar från Hays Travel - Livingston
Thank you for your lovely review. I'm glad we got it all sorted and I hope you have the best time on your holiday.
Karen was very friendly and helpful
Karen was very friendly and helpful, helping me look through different options listening to my families needs and our preferences. This wasn’t made easy with my dates and budget but Karen took the time and effort to go through it all thoroughly, not making me feel rushed or pressured to making a decision and getting me the best value deal for my family. Would highly recommend and will be back to book future holidays.
25 februari 2026
Svar från Hays Travel - Livingston
Thank you so much for your kind 5 * review, I was glad we got what you were looking for, I hope you all have the best time when your holidays comes round.
many thanks
Karen :)
Svar från Hays Travel - Livingston
Hi Helen,
I appreciate you taking the time to leave us such a kind review. We are so pleased we could assist you in a friendly and helpful manner.
livingston, Jade :)
Friendly professional business
Initial enquiry with Jade, who was friendly, informative and conclusive
follow up with Fiona, who finalised detail with empathy and efficiency to conclude the flight to Toronto from Glasgow
Both agents represented Livingston branch in a professional manner as befits a customer focussed business
3 mars 2026
Svar från Hays Travel - Livingston
Good afternoon Mr Burrows,
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you found our team to be friendly, informative, and efficient when booking your flight to Toronto. Thank you for booking with us.
Jade
Svar från Hays Travel - Livingston
Thank you for your review. Have a lovely holiday when it comes
Cruise booking
The girl who served me was pleasant and helpful although not experienced in booking cruises I will have to come back in regarding the cabin offered but otherwise good and will be happy to deal with Jessica again as well as the lady who helped
27 februari 2026
Svar från Hays Travel - Livingston
Thank you so much for your 4 star review, Glad we could help and book your upcoming cruise. Appreciate I am new to travel and not as experienced as some of the other in branch with regards to cruise however with you being patient and allowing me to book your cruise with the help of Megan I am glad we got you sorted and this will grow my knowledge and confidence with cruise going forward. Thanks, Jessica.
Susanne was brilliant
Susanne was brilliant she helped find us our dream Holiday to go to Mexico . We can't wait to go next year . She goings above and beyond fantastic service
1 mars 2026
Svar från Hays Travel - Livingston
It's great to hear that we were able to help get your dream holiday to Mexico all booked.
We appreciate your kind words and are delighted you received fantastic service from Susanne in our Livingston branch.
Thanks for booking with Hays Travel , Enjoy your holiday when you go!
Hays Travel Livingston
Holiday consultant was very good
Holiday consultant was very good. Looked at different holidays for me. Was very generous with her time & experience. Looking forward to the holiday already.
21 februari 2026
Svar från Hays Travel - Livingston
Thank you for taking the time to leave such a lovely review, I'm delighted to have helped find your holiday and am sure you'll have the best time :)
Fiona
Hays Travel, Livingston
When booking holidays the customer…
When booking holidays the customer service is brilliant and look for the best deals
28 februari 2026
Svar från Hays Travel - Livingston
Thank you for your lovely review. Hope you have a great time on your holiday
Very helpful and easy to understand
Very helpful and easy to understand
Will be back in the future
28 februari 2026
Svar från Hays Travel - Livingston
Thank you for your lovely review! Have a great holiday when it comes.
Karen :)
Svar från Hays Travel - Livingston
Thank you for taking the time to leave a positive review. I really appreciate it :) I'm sure you'll both have a fabulous time.
Fiona
Hays Travel, Livingston
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