All the ladies are proffesional and polite and it is a lovely experience, from searching to finding my holiday. Lauren has booked few of my getaways and you can tell she enjoys her job. Well done Hays... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly start on the phone to being put through too a polite friendly lady called Holly. Who ran over the details of the holiday took our details and finalised the booking
Företaget har svarat
I saw Shannon and she was fantastic. Answered all my questions and got me the perfect holiday that I hoped for.
Företaget har svarat
Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to d... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 30, Merrion Centre, LS2 8NG, Leeds, Storbritannien
- 0113 8275301
4,9
Utmärkt
375 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I'm every happy with help I got and she…
I'm every happy with help I got and she make sure was right one for me and that i world feel safe they as well very happy and looking forward to my holday next year
1 maj 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your review Ruth, it was great to book your holiday! - Gemma
Samantha the Superstar
Samantha was great and very helpful. She managed to meet all my requirements and was both efficient and professional at all times.
Thank you Samantha again for your help.
25 april 2026
Svar från Hays Travel - Leeds Merrion Centre
Hi Jas, thanks for your great review! :)
I always book through Hays as the staff…
I always book through Hays as the staff are friendly and helpful.
22 april 2026
Svar från Hays Travel - Leeds Merrion Centre
We are all delighted to read your review, thank you Margaret! - Shannon
Excellent care and customer service…
Excellent care and customer service from Shannon, thank you
29 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you so much Julie! - Shannon
Holy was very professional in every…
Holy was very professional in every way.she sorted everything for us.well done.
15 april 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for such a lovely review Philip!
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your review Paula! - Shannon :)
Trip to Amsterdam
Holly's service was outstanding. She quickly understood what was required and produced the information and cost
10 april 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your lovely review! - Holly :)
I messaged about a deal I saw online
I messaged about a deal I saw online , response was fast and my queries were answered quickly .
Lauren was very helpful and dealt with my booking efficiently thanks again
5 april 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for such a kind review! - Shannon
Gemma in the Merrion centre shop Leeds…
Gemma in the Merrion centre shop Leeds was very friendly and patient understanding as me and my neice have trouble with hearing .and spent time explaining things to us .thank you Gemma.
21 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your review - Gemma x
Great all around experience
Holly was really helpful and informative. A great experience from start to finish. Great deal and great advice received on how best to see the city and fit in the excursions we wanted to do.
30 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you so much for your review, really kind - Holly :)
We can't find fault with the service
We can't find fault with the service. Holly was really great
31 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your kind review, it was great to book your holiday :) - Holly
Just happy to go to Hays for a holiday…
Just happy to go to Hays for a holiday and chat to the staff good lassie in Leeds Merrion Centre
22 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your lovely review, it's great to hear you enjoy our service!
Very friendly and helpful always go to…
Very friendly and helpful always go to same one in merrion center Leeds.
26 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your lovely review! - Shannon, Assistant Manager
Booking made easy
Thanks to Gemma and Lauren for making my booking experience simple and straightforward. Will definitely use Hays Travel afain
25 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your kind review Andy, we're happy to hear you enjoyed booking your holidays with us! - Gemma & Lauren
Cruising made easy
Thanks to Gemma and Lauren they made booking our cruises easy with no fuss. Will definitely come back again.
23 mars 2026
Omdöme utan inbjudan
Svar från Hays Travel - Leeds Merrion Centre
Thank you for such a lovely review, it was a pleasure to book your cruise holidays! - Gemma & Lauren
I was received well and assisted with a…
I was received well and assisted with a destination of my choice. Being my first holiday a lone, I was very anxious, but the support was very good. At the end I could not wait for the d day.
6 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for such a kind review, it was a pleasure to assist you in finding an amazing holiday for you! - Shannon
Good customer service 😊…
The lady was very friendly and helped us book our holiday where we want to go will be booking there in the future
4 mars 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your lovely review, it was great to book your holiday! :)
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your kind review!
Excellent
Excellent, friendly, found good deal and booked quickly, also flexible payment options available and professional agents
28 februari 2026
Svar från Hays Travel - Leeds Merrion Centre
Thank you for your kind review Meera, so glad to get your holiday sorted! - Shannon :)
Svar från Hays Travel - Leeds Merrion Centre
Thanks for your review Garry, it is always a pleasure to book your holidays :)
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