Really efficient and professional service. I have used Jess twice and both times she has been extremely helpful and informative. Always responds to emails quickly. Great service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jess was able to find me a holiday from a very exacting list of requirements. She was very thorough and made the whole process much less stressful than researching and booking the trip myself.
We wouldn’t use anyone else to book our holidays! It’s the easiest, hassle free way, all from the comfort of your own home, and Jess always delivers the best service possible. Although our destination... Se mer
Företaget har svarat
As always, Jess goes above and beyond looking for all the best deals to put a holiday package together nothing is ever too much trouble for her another great holiday to look forward to next year canno... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Jessica Shone, DN14, Hensall, Storbritannien
- 01977 879526
4,9
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Knew I wanted a city break for July…
Knew I wanted a city break for July wasn't 100% sure where. Jess helped find us the perfect package
Thankyou
13 januari 2026
Svar från Hays Travel - Jessica Shone
Thank you so much Lynn 😊
Jess was fabulous
Jess was fabulous, really checked what I wanted times dates areas and she got exactly what we wanted.
9 januari 2026
Svar från Hays Travel - Jessica Shone
Thank you so much Annette, it wasn't plain sailing but we got there in the end 😊 xx
Fabulous Jess
We have booked our holidays with Jess for a number of years.
We give her an idea of what we are looking for, she knows us so well she comes back with an itinerary which is 100% perfect for us.
31 december 2025
Svar från Hays Travel - Jessica Shone
The pleasure has been mine all these years, love all the trips I have been able to help plan for you 😍 Thanks as always for trusting me with them xx
The efficiency of Jess and…
The efficiency of Jess and communication we experienced from Jess, your representative.
3 januari 2026
Svar från Hays Travel - Jessica Shone
Thank you so much for such a lovely review 😊 xx
Excellent Service
Jess is amazing at her job and is very helpful if you have any questions she is happy to answer them. Will definitely be using her again
30 december 2025
Svar från Hays Travel - Jessica Shone
Thank you so much Sharon 😊 This will be a fantastic trip! Jess xx
Very knowledgable and easy to deal with…
Very knowledgable and easy to deal with making Booking a holiday a simple stress free process
Thank you Jessica
12 november 2025
Svar från Hays Travel - Jessica Shone
Thank you as always 😊
Can always rely on Jess to book our…
Can always rely on Jess to book our holidays cruises etc
21 oktober 2025
Svar från Hays Travel - Jessica Shone
Thank you so much Maria, my pleasure as always 😊 xx
Jessica Shone always provides the best…
Jessica Shone always provides the best service, i wouldn’t book a holiday any other way now
2 oktober 2025
Svar från Hays Travel - Jessica Shone
Thanks as always Keeley 😊 xx
Svar från Hays Travel - Jessica Shone
Thanks so much as always Graham for coming back to me and for taking the time to leave me a review 😊
Jessica went above and beyond.
Jessica went above and beyond to make sure our holiday was booked, I had messaged her after hours as I had found an ideal holiday for myself and my family but it had to be booked last night(15th)even though she has a young family Jess was straight on her computer booking it for us and it was after 8pm. I highly recommend her, thank you Jess.
16 september 2025
Svar från Hays Travel - Jessica Shone
Thank you so much 😊 My pleasure as always xx
Jessica is so easy to deal with
Jessica is so easy to deal with. She is efficient and very helpful
30 augusti 2025
Svar från Hays Travel - Jessica Shone
Thank you as always 😊 xxx
Personnel holiday consultant
She was very efficient!! Above & beyond!! All sorted within 1/4 hour! Rooms booked flight all paid!
20 augusti 2025
Svar från Hays Travel - Jessica Shone
Thank you so much, my pleasure as always 😊 Have a fab time! XX
Jessica is the best !!!
Jessica is the best and only person we will ever book a holiday with again !! She is incredibly patient and helpful and makes sure you find your dream holiday ! ….but it doesn’t stop there as without this beautiful lady inside and out we would have had no holiday last year when it was cancelled at the airport but while in the taxi home Jessica got us a new holiday for the next day and she takes away all the worry and makes booking a holiday a treat ❤️Thanks Jessica
8 augusti 2025
Svar från Hays Travel - Jessica Shone
Thanks so much 😊 It is my pleasure as always! I am sure this will be another fab holiday for you all xxx
Brilliant
Very easy, all questions answered promptly and great knowledge and very good value
17 juli 2025
Svar från Hays Travel - Jessica Shone
Thank you 😊 xxx
Jessica and a January get away to the Caribbean
Jessica was fabulous and informative . She listened and gave different options . She took away the stress as my husband is disabled so always difficult ! Thank you
29 juni 2025
Svar från Hays Travel - Jessica Shone
Thank you so much Amanda, it was my pleasure and I am sure you will love Sandals Antigua 😍xxx
VIP Service.
Jess was so helpful as always. She responds quickly and nothing is too much trouble.
Would happily recommend to anyone.
17 juni 2025
Svar från Hays Travel - Jessica Shone
Thank you so much 😊 xx
Bali
As always, Jess goes above and beyond looking for all the best deals to put a holiday package together nothing is ever too much trouble for her another great holiday to look forward to next year cannot wait to visit. Bali has been on our bucket list for ages would highly recommend Jess that’s why we keep using her. Xx
13 juni 2025
Svar från Hays Travel - Jessica Shone
My pleasure as always Kelly. Another fantastic trip to look forward to 😍 xx
Amazing help and advice
Jessica was patient throughout the process of choosing a holiday - giving up plenty of options and advice . Having support helps find the best prices and hotels and takes away a lot of pressure .
16 april 2025
Svar från Hays Travel - Jessica Shone
Thank you so much Alyson, it was my pleasure as always and looking forward to hearing all about this trip 😊
Svar från Hays Travel - Jessica Shone
Thank you as always Laura 😊 x
Amazing customer service as usual with…
Amazing customer service as usual with Jess.
This is the forth time we have used Jess to book holidays as she is always willing to go that extra mile to get you the best deal she can.
2 april 2025
Svar från Hays Travel - Jessica Shone
Hi Kane
Thank you so much 😍 The pleasure is mine as always 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.