I always book my holidays with Amanda@hays travel jesmond she is very professional, helpful and incredibly knowledgeable. The shop is always welcoming and you just can’t beat the personal aspect of a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
“Chloe at Hays Travel was absolutely amazing! From the start, she was incredibly friendly, knowledgeable, and genuinely excited to help. She guided us toward Rome as a destination and gave brilliant a... Se mer
Företaget har svarat
Always impressed by the service you give...but, on this occasion, well impressed by the way in which a trainee was guided through the offering, then planning and booking of our holiday.
Företaget har svarat
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
16 Acorn Road, NE2 2DJ, Jesmond, Storbritannien
- 0191 2812345
4,9
Utmärkt
465 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well what can I say about our fabulous…
Well what can I say about our fabulous Hays Travel agents Amanda and Christina at Hays Travel Jesmond. We love to pop in and see them to book at least 4 holidays a year and their knowledge and friendliness is so special to us. We have, I think, become friends as well as customers and we look forward to seeing them every time we decide to travel.
26 november 2024
Svar från Hays Travel - Jesmond
Thank you for this lovely review - it is always lovely to see you in the office and get the next trip booked. We most certainly are very good friends and you are part of our Hays family :)
Thanks
Christina
The staff heyesre are excellent
The staff here are excellent, very knowledgeable and get back to you with full details, plus give other options.
They are very well traveled and know what they are selling.
I have dealt with them a number of times.and have always felt very satisfied with their service.
Their business is flourishing simply because of all the above.
Thank you Christina and Amanda for always seeing to your clients like you do.
19 december 2024
Svar från Hays Travel - Jesmond
Thank you so much for your very kind and generous words. It is a pleasure when we get another trip planned and booked for you.
Thanks
Christina
Excellent service
Friendly and very helpful service. Lillie was well informed and enthusiastic, and everyone in the office made us feel very welcome. We left feeling excited about our holiday!
7 december 2024
Svar från Hays Travel - Jesmond
Thank you for taking the time to leave this lovely review. It was a pleasure seeing you in the office to book your amazing birthday trip to Sicily. Hope to see you in the office again soon. Thanks Lillie 😊
Staff are second to none.
The staff were welcoming and supportive (as usual). They are always reassuring and helpful.Any queries are dealt with quickly and thoroughly. This instills confidence.
5 december 2024
Svar från Hays Travel - Jesmond
Thank you for taking the time to leave this lovely review. Always a pleasure to see you in the office. Not long until your amazing holiday. Hope to see you again soon. Thanks Chloe :)
Excellent work by Christina as always
Excellent work by Christina as always, very professional, knowledgable, PATIENT[1],helpfull. Considering they are in Newcastle and i am in Manchester!, I was given Cristina and Amanda's name some time ago. They always offer 5 star service a credit to Hays Travel in Jesmond.
16 november 2024
Svar från Hays Travel - Jesmond
Thank you so much for those lovely kind words. We really appreciate the feedback.
So pleased we have managed to get you booked on your lovely cruise, and I am sure you will have a lovely time,
Thanks
Christina
Stress free holiday planning
We booked the same family holiday we did two years ago as we enjoyed it so much. With family members flying from different airports the planning could have been very stressful but booking with Hays made it worry free. The staff are friendly, helpful and knowledgeable. What more could you want!
14 november 2024
Svar från Hays Travel - Jesmond
Thank you for taking the time to leave this lovely review. Always a pleasure to see you in the office. Not long until your amazing family holiday. Hope to see you again soon. Thanks Chloe :)
Above and beyond
Very good customer service, polite and friendly and answered our many questions. Lillie went above and beyond to get our holiday booked
7 november 2024
Svar från Hays Travel - Jesmond
Thank you for taking the time to leave this lovely review. It was a pleasure getting yourself and your family all booked up on the amazing cruise. I hope you have a lovely day. Thank you Lillie :)
Helpful staff
Helpful staff, good range of choices offered for a preferred holiday and overall a pleasant expetience
3 november 2024
Svar från Hays Travel - Jesmond
Thank you for taking the time to leave this review. Glad we got you all sorted for your lovely bit of winter sun. Hope to see you in the office again soon. Thanks Lillie :)
I have booked many holidays now with…
I have booked many holidays now with Amanda at Hays Travel in Acorn Road, Jesmond, Newcastle. I called in yesterday with a couple of friends to book a holiday for next year. As always, Amanda was efficient as ever as she now knows what sort of holiday we are looking for, I.e. amenities, cost etc.
We got booked up to go to Greece (Halkidiki) next May and will look forward to it. Thanks Amanda and Hays Travel!
29 oktober 2024
Svar från Hays Travel - Jesmond
It's always a pleasure to see you all in the office and help you with your travel plans. Your going to have a great time see you again soon Amanda :)
Excellent service.
I was as always made to feel very welcome. Christina was very engaging and polished in the service offer given.
22 oktober 2024
Svar från Hays Travel - Jesmond
Thank you so much for such lovely comments. glad we arranged another annual Insurance policy for you,
Thank you again,
Regards
Christina
Svar från Hays Travel - Jesmond
Thank you for your lovely words - glad we arranged your insurance again for you ,
Thanks
Amanda
Christina spends time listening to what…
Christina spends time listening to what our individual needs are and then works hard to meet them as best she can. Thank you
12 oktober 2024
Svar från Hays Travel - Jesmond
Thank you so much for sending these lovely comments for Christina , we are so pleased she has booked your flights to Australia to see the family.
We hope you have a fabulous time,
Thanks
Lillie @ Hays Travel
Top service
From start to finish Amanda the manager was amazing and we were able to book what we required. The whole process was seamless, straightforward and I would have no hesitation in booking with Hays Travel again.
8 oktober 2024
Svar från Hays Travel - Jesmond
It is always a pleasure to assist you with your lovely travel plans. I will pass your kind words to Amanda. Your Amazing trip will be here before we know it. Thanks Lillie :)
We have used this company for several…
We have used this company for several years and always the same staff Amanda and Christina who know our needs so well
Always so pleasant and able to sort out our travel arrangements
Make travelling so much easier for us
28 september 2024
Svar från Hays Travel - Jesmond
It is always a pleasure to assist you with your lovely travel plans. Thank you for your kind words. See you soon Amanda & Christina :)
Svar från Hays Travel - Jesmond
Thank you so much for sharing your lovely feedback, we hope you have a lovely time.
Thanks
Lillie
City break
Friendly and efficient staff. Gave good advice on what was needed. Highly recommended
26 september 2024
Svar från Hays Travel - Jesmond
Thank you for calling by and booking your lovely trip, it was lovely to see you in the office - Not long to wait and a nice trip before Christmas for you both,
Thanks
Amanda
Friendly trust worthy knowledgable staff
19 september 2024
Svar från Hays Travel - Jesmond
Thank you for your kind words! We're so glad to hear you had a positive experience with our team. We look forward to see you again soon Thank you Amanda :)
Jesmond Hays travel
Lovely staff and very helpful. Answered all my questions and put me at ease as I'm a very nervous flyer. Responds to emails very quickly and efficiently 😀 big thank you to Lillie for all her help
17 september 2024
Svar från Hays Travel - Jesmond
We're so happy to hear that you had a positive experience with us! It's wonderful to know that you felt comfortable and at ease with the help you received. We appreciate you taking the time to share your feedback. Thank you again Lillie :)
Excellent service
Excellent service. Both Christina and Amanda went above and beyond to ensure everything requested was taken care of. Will use their services again.
11 september 2024
Svar från Hays Travel - Jesmond
Thank you for your lovely comments. It was a pleasure to help you once again with your travel plans. Thanks again Amanda & Christina
wonderful place and people very…
wonderful place and people very helpful. We always come back there
29 augusti 2024
Svar från Hays Travel - Jesmond
We love seeing you in the office booking your lovely holidays with us :) always a pleasure :)
Thanks
Christina
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.