I always book my holidays with Amanda@hays travel jesmond she is very professional, helpful and incredibly knowledgeable. The shop is always welcoming and you just can’t beat the personal aspect of a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always impressed by the service you give...but, on this occasion, well impressed by the way in which a trainee was guided through the offering, then planning and booking of our holiday.
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“Chloe at Hays Travel was absolutely amazing! From the start, she was incredibly friendly, knowledgeable, and genuinely excited to help. She guided us toward Rome as a destination and gave brilliant a... Se mer
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Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Se mer
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Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
16 Acorn Road, NE2 2DJ, Jesmond, Storbritannien
- 0191 2812345
4,9
Utmärkt
464 omdömen
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Booking done exactly as asked
Booking done exactly as asked, usual excellent service
2 september 2026
Svar från Hays Travel - Jesmond
Thank you so much for your kind words . Its always a pleasure to help you with your travel plans. Thanks again Amanda :)
Excellent service as always
I always book my holidays with Amanda@hays travel jesmond she is very professional, helpful and incredibly knowledgeable.
The shop is always welcoming and you just can’t beat the personal aspect of a travel agent rather than booking online. the booking process is so easy and you always get 5 star service here.
28 augusti 2026
Svar från Hays Travel - Jesmond
Thank you so much for your kind words its always a pleasure to help you book your lovely holidays. Thanks again Amanda :)
Totally recommend booking a holiday…
Totally recommend booking a holiday with Hays . Wonderful staff, so helpful and friendly!
15 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team.
Always impressed by the service you…
Always impressed by the service you give...but, on this occasion, well impressed by the way in which a trainee was guided through the offering, then planning and booking of our holiday.
22 augusti 2026
Svar från Hays Travel - Jesmond
Thank you so much for your kind words! We’re thrilled to hear you were impressed with the service and the care taken throughout the planning and booking of your holiday. We’ll be delighted to share your lovely feedback with the team! 😊
Always a pleasure to visit Hays in…
Always a pleasure to visit Hays in Jesmond
Staff are professional yet also friendly
Patient and informative
14 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for your wonderful review! We are so pleased to hear that you always have a pleasant experience with our team. We appreciate your kind words.
Svar från Hays Travel - Jesmond
Thank you for your kind words!
Fantastic service
Fantastic service, Attention to detail and great customer service by Andrea from start to finish.
11 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for the lovely feedback! We’re thrilled to hear Andrea looked after you so well from start to finish.
Hayes Travel
The staff at Hayes Travel, Jesmond, are so helpful, friendly and attentive.
Nothing was a bother for them. I’ll definitely be booking with them more often.
3 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for your wonderful feedback! We are so pleased to hear that our staff were helpful, friendly, and attentive. We look forward to assisting you with your future bookings :)
Walked in as a customer and left as a friend !
I have used this branch for so many years and I can highly recommend the staff for their knowledge and friendliness.
Nothing is ever a problem for them !
No rush or fuss!
It’s my one stop place to go when booking a holiday, foreign currency etc
4 augusti 2026
Svar från Hays Travel - Jesmond
Thank you so much for your wonderful review! We are delighted to hear that you consistently have such a positive experience with our team. We truly appreciate your loyalty and kind words.
Svar från Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Really good customer service
Really good customer service. Quick to respond , polite and friendly
Can always trust and will be using again .
Thank you !
7 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Svar från Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Always a great experience when
Always a great experience when
Visiting Amanda and the team at Jesmond
30 juli 2026
Svar från Hays Travel - Jesmond
Its always a pleasure to help you with your lovely travel plans . See you again soon. Thanks Amanda :)
Always a lovely experience visiting Hays
Consultant was charming and really helpful. When I wanted to change my hotel booking they were patient and understanding, too.
30 juli 2026
Svar från Hays Travel - Jesmond
Thank you for your wonderful review! We're so pleased to hear that our consultant was charming and helpful. We understand that plans can change, and we're glad they were patient and understanding when you wanted to change your hotel booking. We appreciate your kind words. Thank you Amanda
Excellent customer service from Amanda…
Excellent customer service from Amanda at the Jesmond branch
6 augusti 2026
Svar från Hays Travel - Jesmond
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent customer service from us thanks Amanda :)
As always the service we get from hays…
As always the service we get from hays travel jesmond is second to none.
28 juli 2026
Svar från Hays Travel - Jesmond
Thank you so much for your kind words. It is always a pleasure helping you with all your travel plans. Thanks Amanda :)
Great people and help in getting the booking done efficiently.
Friendly service and good staff
19 juli 2026
Svar från Hays Travel - Jesmond
Thank you very much for your kind words. Its always a pleasure helping you and your lovely family . You are all going to have a great time . Thanks again Amanda and team Jesmond :)
Chloe was great
Chloe was great. Very patient with our needs and helped us find the right holiday.
17 juli 2026
Svar från Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your travel plans. Thanks Chloe :)
Svar från Hays Travel - Jesmond
Thank you for your kind words! We appreciate your support and look forward to helping you with your future travels :)
Amanda is an absolute star
Amanda is an absolute star. Sorted out the entire trip in one visit from my vague idea to completed booking. Brilliant.
12 juli 2026
Svar från Hays Travel - Jesmond
Thank you for taking the time to share such a lovely review . It's always a pleasure to help you with your lovely travel plans. Thanks Amanda :)
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