We booked a carribean cruise at Hayes Travel and we walked out knowing alot about what to expect as its our first cruise. Cheryl was absolutely fantastic in her mannerism and experience. Nothing was t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You go one mile further, you really do. I’m a picky traveller and I know this but Ruby, George and the team up ant the Ilkeston store understood that you’re amazing all of you. Representing Hays trav... Se mer
Företaget har svarat
We had a good welcome as soon as we got in the place ruby very pleasant she went through everything with us and even looked at different hotels for us thank you very much will go again. Ilkeston not t... Se mer
Företaget har svarat
George was really patient and helpful. We didn't know what kind of holiday we wanted but he asked us lots of questions to narrow down the search. He told us about feedback from other customers and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
31 Bath St, DE7 8HF, Ilkeston, Storbritannien
- 01158605346
4,9
Utmärkt
932 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stress free booking …
Really helpful staff who found several holidays for me to choose from and gave good advice and guidance.
13 januari 2026
Svar från Hays Travel - Ilkeston
It was a pleasure to help you find the right holiday for yourself & your friend. I hope you both have a great time. Let me know how you get on. Thanks again Dawn :-)
Very welcoming and knowledgeable staff
Very welcoming and knowledgeable staff. Booked 2 holidays and was given up to date information and advice to make a decision. Thanks to Ruby who did the initial searches for me and Lily and Natasha for processing the bookings. You were all so patient
13 januari 2026
Svar från Hays Travel - Ilkeston
Hello, Thankyou for this lovely review, I'm looking forward to hearing all about Seville and your Caribbean cruise - Ruby :)
Highly recommended
Cheryl was very helpful and knowledgeable in helping me decide on and find my upcoming short break. Getting everything booked together (flights, parking, car hire and accommodation) has taken any stress out of the process made it all so easy
11 januari 2026
Svar från Hays Travel - Ilkeston
It was my pleasure helping you put the trip together. Thank you for taking the time to leave me a lovely review. I will look forward to booking many more holidays for you in the future - Cheryl :-)
Svar från Hays Travel - Ilkeston
Thank you so much for taking the time again to leave me another lovely review. I hope you both have a wonderful time away. Vanessa. :-)
Fur venture here we come.
They helped me and Maureen to find the perfect hotel to how needs.
16 januari 2026
Svar från Hays Travel - Ilkeston
Thank you Kevin for leaving such a lovely review .Hope you both have a lovely holiday :)
They know exactly what is right for my family
Same has always great staff and they know exactly what is best for my family it's like going into see your family
14 januari 2026
Svar från Hays Travel - Ilkeston
You are family to us and we love booking your holidays for you. See you soon - Cheryl :-)
Friendly and informative information…
Friendly and informative information given and they were happy to try and accommodate all our ideas. We always go to Ilkeston branch to book our overseas holidays.
13 januari 2026
Svar från Hays Travel - Ilkeston
It was lovely to see you both again. I am sure you will have a fab time. Thank you for booking with us as always. Dawn :-)
Svar från Hays Travel - Ilkeston
Thank you for the lovely review! I hope you have a brilliant time at the cottage :) Tash
The lady Vanessa was very kind &…
The lady Vanessa was very kind & helpful & took her time & talked us through everything about the holiday from hotel to the area very good.
11 januari 2026
Svar från Hays Travel - Ilkeston
Thank you kindly for taking the time to leave me a wonderful review, I am sure that you will all have a fantastic time away. Vanessa :-)
Svar från Hays Travel - Ilkeston
Thank you so much for the review. I hope you enjoy this trip as much as your last one - Cheryl :-)
Me and my partner booked for a trip to…
Me and my partner booked for a trip to Prague yesterday and we were ably assisted by Cheryl, who was kind, friendly, charming and so knowledgeable. The service was excellent and whenever we're looking for holiday abroad, Hays Travel is the best!
11 januari 2026
Svar från Hays Travel - Ilkeston
Thank you so much for taking the time to leave such a lovely review. I hope you enjoy it as much as last time. I will look forward to booking more trips for you in the future - Cheryl :-)
Friendly,professional and knowledgeable staff
A friendly welcoming staff who did not put undue pressure allowing me to ask relevant questions for my holiday. Also explaining the various options for getting the most of the booking system to suit my needs.
8 januari 2026
Svar från Hays Travel - Ilkeston
Thank you for the lovely review, I hope you have an amazing time in Thailand :) Tash
All the staff was extremely helpful…
All the staff was extremely helpful being my first time travelling on my own since losing my wife thanks
7 januari 2026
Svar från Hays Travel - Ilkeston
Thank you so much for taking the time to leave us a review. It is always our pleasure to help you with any of your travel arrangements - Cheryl :-)
cheryl was very helpful and made us very welcome…
cheryl was very helpful and made us very welcome
5 januari 2026
Svar från Hays Travel - Ilkeston
It was my absolute pleasure to book your holiday. I will look forward to booking many more for you in the future - Cheryl :-)
Your staff as usual are great well…
Your staff as usual are great well trained , professional,and really know their products! We could not have hoped for a better service👍😊
3 januari 2026
Svar från Hays Travel - Ilkeston
Thank you for the lovely review, that's so kind of you. I hope you all have an amazing time :) Tash
Its was exactly what I expected from
Its was exactly what I expected from , very knowledgeable staff , and was lovely to be able to book a holiday with ease
31 december 2025
Svar från Hays Travel - Ilkeston
It was lovely to book your family holiday. I think we have found a great option. I hope you enjoy exploring the island. Thanks Dawn :-)
Svar från Hays Travel - Ilkeston
I hope you have a better time this year than last year. I look forward to hearing all about. Thanks again Tash :-)
Svar från Hays Travel - Ilkeston
Thank you for the lovely review, I hope you both have an amazing time on your cruise :) Tash
Good experience
Friendly, helpful advice and knowledgable about the place we wanted to book.
Even allowed our dog to come inside when went back to book!
14 december 2025
Svar från Hays Travel - Ilkeston
Thank you so much for taking the time to leave me a lovely review, I am sure that you will have a wonderful time away, I am really pleased that I managed to find you a great Holiday. Vanessa :-)
All the staff was very helpful
All the staff was very helpful, The lady that dealt with me & my partner was Lily nothing was too much trouble, went though a lot af options ,booked our holiday last year with this company, didn't feel rushed & felt relaxed 😊
12 december 2025
Svar från Hays Travel - Ilkeston
Thank you for leaving such a lovely review :) Lily
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.