Ethan was knowledgeable and found our needs within a short time Didn't put any pressure on us Would highly recommend Hayes Travel
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
With Hays you get very personal service, they listen to your requirements, ask appropriate questions and always get back to you. The staff at the Hereford branch are excellent, I dealt with Ethan and... Se mer
Företaget har svarat
Went to book our first ever Cruise, the agent was very helpful in explaining all that we need to know and do. We ended up booking and are now looking forward to our new holiday experience next year... Se mer
Företaget har svarat
The friendliness and efficiency of the staff are second to none. Poppy helped us with queries we had on a holiday we had already booked, printed boarding passes etc and provided useful information. Sh... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
53/54 Commercial Street, HR1 2DJ, Hereford, Storbritannien
- 01432617310
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The younger staff need more experience…
The younger staff need more experience as I only wanted 2 week trip organised but it took three visits to get it right
18 februari 2026
Svar från Hays Travel - Hereford
We appreciate your feedback and time. We regret that planning your trip took longer than expected. We will use your comments to improve our service.
Svar från Hays Travel - Hereford
Oh thank you for your review. Pleasure to help as always. Erica
Great effiency and knowledge
As always Judith came up with just what we wanted. A shirt break at a reasonable price. I always go to Judith as she is spot on.
15 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Ethan was very attentive and helpful…
Ethan was very attentive and helpful throughout the whole process. It seems nothing is too much trouble for him.
14 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Ethan could help with your travel plans. Erica
Judith was very helpful and found what…
Judith was very helpful and found what we were looking for
14 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Lovely Staff and more important…
Lovely Staff and more important knowledgeable on listening to your holiday needs.
15 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Eve could help with your travel plans. Erica
Explained and sorted everything well
7 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad we could help with your travel plans. Erica
Graig very helpful
15 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Craig could help. Erica
Svar från Hays Travel - Hereford
Glad I could help again with your travel plans. Thank you for your review. Erica
What made my experience great is Judith…
What made my experience great is Judith at Hereford branch
I have been dealing with her for many years
I am a solo female traveller snd she is always kind and helpful goes out of her way to help
Hays is a great company and lucky to have her
I look forward to next year's booking
Hope this gets back to her too
14 februari 2026
Svar från Hays Travel - Hereford
Hi, Thank you for your review. I will be sure to pass this on to Judith. Erica
Poppy was very helpful & friendly…
Poppy was very helpful & friendly helping us sort out our perfect holiday
13 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Poppy could help with your travel plans. Erica
Great service
Great service, very patience and gave us all the help and advice we needed
7 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Amazing.
This was the first time we have booked with Hays, Amelia, went above and beyond to help us find the perfect villa with everything we wished for.
We will definitely book our future holidays with Hays.
Thank you Amelia you are an asset to the company.
Sheena.
14 februari 2026
Svar från Hays Travel - Hereford
Thanks for your lovely review. Glad Amelia could help with your travel plans. Erica
welcome with a smile
welcome with a smile, great service, good banter with customer.
nice jester to offer tea or coffee
Would be good to have toilet service considering a lot of your customers are elderly with weak bladders.
13 februari 2026
Svar från Hays Travel - Hereford
Thank you for your review. Sorry we couldn't offer a toilet service, as they are upstairs we have problems with insurance details but glad you liked the offer of Tea or Coffee. Glad Craig could help with your travel plans. Erica
Craig was excellent and very…
Craig was excellent and very knowledgeable booking a P&O cruise for my wife and I and our friends.
Also very patient and friendly.
Well done Craig.
Many thanks Phil &Hazel.
13 februari 2026
Svar från Hays Travel - Hereford
Thank you for your review, i will pass this on to Craig.
Erica listens to what you want and…
Erica listens to what you want and expect then makes it happen
4 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. I'm glad I could help. Erica
Was made so easy by the representative.
10 februari 2026
Svar från Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
Cruise Norwegian Fjords …
Judith was very helpful and explained everything clearly. She helped us choose the best type of cabin and the best location for our needs. She was also very knowledgeable about the places we’ll be visiting, which made the whole planning process much easier.
10 februari 2026
Svar från Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Excellent service from Erica & Hayes…
Excellent service from Erica @ Hayes travel in Hereford. So helpful in finding us the best deal for our holiday.
3 februari 2026
Svar från Hays Travel - Hereford
Thanks for your review. I'm glad I could help with your travel plans. Erica
I have been booking my holidays with…
I have been booking my holidays with hays holiday for years giving me lots of choise and Ethan as the time to look for a lovely holiday thank you 🤩
3 februari 2026
Svar från Hays Travel - Hereford
Thanks for your lovely review. Glad Ethan could help with your travel plans. Thanks for booking again. Erica
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