After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... Se mer
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Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... Se mer
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Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 St Johns Road, SO30 4QU, Hedge End, Storbritannien
- 01489 790077
4,9
Utmärkt
930 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Hedge End
Thank you very for your 5* review. It means a lot to us. Thank you for booking with us. - Kind regards -Nici
Svar från Hays Travel - Hedge End
Thank you for your positive feedback. I am happy to help with any queries you might have with your booking and also your other ideas you might have in the pipeline, hope to see you soon, Natalie
Excellent advise and help from everyone
10 januari 2026
Svar från Hays Travel - Hedge End
We're glad you found our advice and help excellent. Thank you for your feedback; we appreciate it. Regards Leah
Nicky
Nicky, very approachable and professional.Great credit of Hays Travel. Always a pleasure.
9 januari 2026
Svar från Hays Travel - Hedge End
Thank you for your kind comments, this really means so much to me. Thank you for your continued loyality. - Nici
Very helpful in setting up my mobile…
Very helpful in setting up my mobile and apps
Stephanie and Mollie were very knowledgeable
9 januari 2026
Svar från Hays Travel - Hedge End
Thank you so much for the lovely review! I'm glad we were able to help book your holiday, I'm sure you will have a great time!
Kind regards,
Mollie & Steph
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, Lindsay was pleased to help you get your holiday booked for you!
Kind Regards,
Leah :)
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, it was a pleasure helping you book your holiday!
Kind Regards, Leah :)
Warm welcome and great service
Once again Nici has booked another fabulous holiday for us. Always a warm welcome and great service - thank you Nici.
4 januari 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Nici.
Kind Regards, Leah :)
No hassle Everything was covered
3 januari 2026
Svar från Hays Travel - Hedge End
Thankyou for your kind feedback, it was a pleasure helping you get your holiday booked!
Kind Regards, Nici :)
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your kind comments on to Mollie!
Kind Regards, Leah :)
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Nici!
Kind Regards, Leah :)
Spoke to someone instead of doing on a…
Spoke to someone instead of doing on a travel app which can’t sort out your problems
2 december 2025
Svar från Hays Travel - Hedge End
Thank you for your 5 star review it was a pleasure to get your cruise booked. Regards Stephanie
Natalie was very helpful
Natalie was very helpful. She sorted out our accommodation very quickly on Ventura, doing a seven night cruise to Scandinavia. We were able to spread the cost of the cruise over 20 monthly payments with no interest. This was very helpful.
9 december 2025
Svar från Hays Travel - Hedge End
Thank you for your positive feedback, it is much appreciated. This is such a nice cruise, I am sure you will have a wonderful time and with the monthly payments, very affordable. Hope to see you soon, Natalie
Very knowledgeable
Very knowledgeable, friendly and helpful.
Have taken all the stress away.
9 december 2025
Svar från Hays Travel - Hedge End
Thank you for your lovely review. It was a pleasure to plan your holiday for you. I hope you have an amazing time. - Nici
Great experience
Molllie was very helpful and friendly while booking oir cruise and even though there was a glich in the system she remained calm and friendly.
Very professional.
29 november 2025
Svar från Hays Travel - Hedge End
Thank you so much for the lovely review! It was a pleasure to book your next cruise, i'm sure you will have a great time.
Kind regards,
Mollie
Nikki is very experienced in dealing…
Nikki is very experienced in dealing with all matters concerning the booking and we feel confident that all will be well with the holiday. We would say too that all the girls are very helpful when we have spken to them.
3 december 2025
Svar från Hays Travel - Hedge End
Thank you so much for your kind review, I was really pleased to be able to help you with your booking once again, I will pass this onto the girls and you are right we are all a very helpful bunch! - Kindest regards, Nici
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Nici :)
We'd like to say a big thank you for…
We'd like to say a big thank you for finding us the best deal for our 2026 holiday. Our travel assistant on the day was extremely helpful.
26 november 2025
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your kind comments on to Mollie!
Kind Regards, Leah :)
As soon as i went through the door I…
As soon as i went through the door I was meet with a friendly smile , we sat down and closed the holiday that I have already sorted and they sort out all the credit that the last holiday .
20 november 2025
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your kind comments on to Mollie!
Kind Regards, Leah :)
Very helpful staff member
Very helpful staff member . Really nice customer service with a smile .
26 november 2025
Svar från Hays Travel - Hedge End
Thank you for your 5 star review it was a pleasure to get you booked. Regards Leah
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