After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... Se mer
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Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... Se mer
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Nice was very helpful and even though she should have been on her lunch break fully explained and researched my holiday
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 St Johns Road, SO30 4QU, Hedge End, Storbritannien
- 01489 790077
4,9
Utmärkt
928 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cruise 2028
Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.
31 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your kind review, I will pass on your comments on to Natalie!
Kind Regards, Leah :)
Nice was very helpful and even though…
Nice was very helpful and even though she should have been on her lunch break fully explained and researched my holiday
3 september 2026
Svar från Hays Travel - Hedge End
Thank you so much for your lovely review. Itw as so nice to meet you in person and plan your river cruise. It was worth delaying my lunch! - warmest regards - Nici
Very helpful friendly staff
Very helpful friendly staff,
Explained the cruise we were interested in and hence sold it to us.
Offered to help with setting up apps etc.,
3 september 2026
Svar från Hays Travel - Hedge End
Thank you very much for your lovely review. It was so nice to discuss this cruise with you as I have first hand knowledge and come in and see me for the apps! - Kindest regards - Nici
Very helpful agent
Very helpful agent. Her experience was invaluable, and she had all the contacts needed.
26 augusti 2026
Svar från Hays Travel - Hedge End
Thank your for your 5-star review, I will pass on your comments to Natalie.
Kind Regards,
Jess
After a week or so researching a cruise…
After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who couldn’t be more helpful and will book all my future holidays through Hays. Fantastic service
1 september 2026
Svar från Hays Travel - Hedge End
Thank you so much for your kind review, I will pass this on to Natalie for you.
Kind Regards,
Jess
Jess was extremely helpful and booked…
Jess was extremely helpful and booked the holiday we wanted
30 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your 5-star review, I hope you have a lovely time on your holiday!
Kind Regards,
Jess
A great friendly professional service…
A great friendly professional service the staff member concerned found us just the holiday break we were looking for.
25 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your 5-star review, I will pass on your comments to Leah.
Kind Regards,
Jess
Your member of staff (Hollie) has been…
Your member of staff (Hollie) has been really helpful with making my booking, she was informative and answered all my questions and this made the booking process a good one and I would recommend the Hedge End branch for their excellent service
27 augusti 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind comments, I will pass these on to Mollie!
Kind Regards, Leah :)
We decided to book a cruise for 2027…
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirely different cruise for us. We were delighted with our eventual choice and the help we received from her. Well done Hayes, as always your service is Gold star.
25 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your thoughtful review, I am so glad we could get you booked on your cruise and I hope your looking forward to it!
Kind Regards,
Jess
Excellent service extremely helpful…
Excellent service extremely helpful staff
Nothing to much trouble to accommodate customers wishing to booking a trip
22 augusti 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Steph!
Kind Regards, Leah :)
Exceptional expertise as always
16 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your lovely review, I will pass on your comments to Natalie!
Kind Regards,
Jess
Two visits just recently firstly with…
Two visits just recently firstly with Nici then in more detail with Leah. As usual friendly, efficient and helpful - I'll be back !!👍👌
21 augusti 2026
Svar från Hays Travel - Hedge End
Thank you for the lovely review! As always it is a pleasure to help you book your holiday, I'm sure you will have a great time. I will pass your kind words on to Nici and Leah.
Kind regards,
Mollie
Very professional great service
Very professional great service. Lovely team at hedge end branch. Will definitely go to them again .
Many thanks.
Darren.
19 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your lovely review. I'm so glad we could help you get booked & I hope you are looking forward to it!
Kind Regards,
Jess
So very helpful....
Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered.
An absolute pleasure to deal with and talk to.
19 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your lovely 5-star review, I am so glad we could get you booked!
Kind Regards,
Jess
The Lady that helped us was very polite…
The Lady that helped us was very polite and very helpful answering all our questions
7 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your kind feedback. I was so pleased to be able to help you again and find you a great holiday. - Kindest regards - Nici
Svar från Hays Travel - Hedge End
Thank you for the kind review! As always it is a pleasure to help you book your next holiday, I'm sure you will have a great time on your cruise.
Kind regards,
Mollie
Svar från Hays Travel - Hedge End
Mr David Moor,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great service and appreciated the personal touch. Your feedback is greatly valued.
Kind Regards
Jess Hays Travel Hedge End
Great service
Nicola was extremely helpful and found us a last minute cruise at a great price
14 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your review. I was so excited when I found this for you and such a bargain too! - Nici
all my requests were satisfied and done…
all my requests were satisfied and done efficiently and helpfully
5 augusti 2026
Svar från Hays Travel - Hedge End
Thank you so much for your review, it is always a pleasure helping you with your bookings!
Kind Regards, Leah :)
Svar från Hays Travel - Hedge End
Thank you for the 5-star review! I will pass your kind words on to Leah.
Kind regards,
Mollie
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