After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... Se mer
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Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... Se mer
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Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 St Johns Road, SO30 4QU, Hedge End, Storbritannien
- 01489 790077
4,9
Utmärkt
930 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Hedge End
Thank you for your lovely feedback and your booking!, it is much appreciated . I am sure you will have a really fabulous time and I am happy to help with any queries you have, see you soon, Natalie
Excellent customer service and very…
Excellent customer service and very pleasant staff 😀
20 mars 2026
Svar från Hays Travel - Hedge End
Thanks so much for your lovely review. It was a pleasure to help you as always. Kindest regards - Nici
Stephanie who works at hedge end
Stephanie who works at hedge end, kind, relatable and helpful
20 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Steph!
Kind Regards, Leah :)
Molly was very helpful and…
Molly was very helpful and understanding. She explained explained everything to us.
15 mars 2026
Svar från Hays Travel - Hedge End
Thank you for the kind review! I'm glad we were able to get your Tenerife holiday booked, i'm sure you will have a brilliant time.
Kind regards,
Mollie
Surprised at the cost for booking…
Surprised at the cost for booking through Hays, it took the stress out of trying to book on line,and with a very helpful young lady doing it all for us.will definitely use Hays again for future hols.
10 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your lovely review, it was an absolute pleasure helping you book your flights!
Kind Regards, Leah :)
Mollie has excellent customer service skills
We have previously booked with Hays in Hedge End with Mollie.
We returned again and Mollie looked after us.
Thank you Mollie for your patience, attention to detail and your calm approach to looking after customers.
We are looking forward to our trip to Morocco in June that you have carefully put together ensuring the trip included the key destinations within our travel plan.
We will return for you to help us with future trips as we feel confident that you have everything covered to ensure our trips memorable.
Thank you. 😊
19 mars 2026
Svar från Hays Travel - Hedge End
Thank you so much for the lovely review! As always it was a pleasure to help get your holiday booked, I'm sure you will have the best time in Morocco!
Kind regards,
Mollie
The staff in the Hedge End branch are…
The staff in the Hedge End branch are always friendly, professional and always do their very best to assist
17 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, it was an absolute pleasure helping you with your booking!
Kind Regards, Leah :)
The staff are always professional…
The staff are always professional polite and friendly. We are elderly and can not go down the digital route, they will always help and do it for us.
18 mars 2026
Svar från Hays Travel - Hedge End
Thank you for your positive feedback. I am sure you will have a lovely cruise and I am happy to help with any queries you may have, hope to see you soon, Natalie
Nicola was very helpful and informative…
Nicola was very helpful and informative and made the whole process of booking easy
8 mars 2026
Svar från Hays Travel - Hedge End
Thank you very much for your kind review, it was a pleasure to book your holiday for you. - Have a wonderful time! - Nici
Svar från Hays Travel - Hedge End
Thank you for your kind review, I was happy to book your family holiday again for you. I'm sure you will have a lovely time! - Kindest regards - Nici
Nicolas is very friendly and efficient
Nicolas is very friendly and very informative. She went an extra mile to try to see our payments through but unfortunately, no fault of her own, the payment system let us down and we had to come in in person. When we did she was very helpful again. We know she will arrange everything for us
10 mars 2026
Svar från Hays Travel - Hedge End
Thank you so much for the kind review, I am glad we got there in the end and you have a lovely holiday to look forward to. Kindest regards - Nici
Trip to Japan.
Stephanie was very patient with our request. She persevered with every thing we asked of her, and finally after a great deal of work she finally arranged and booked our trip to Japan.
5 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your lovely review, I will pass on your kind comments on to Steph!
Kind Regards, Leah :)
Excellent service from Hays Travel
The service from Hays Travel in Hedge End is always excellent. Leah is especially helpful and nothing is to much trouble. Thank you
11 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your lovely review, it is always a pleasure helping you with your bookings!
Kind Regards, Leah :)
They are always so helpful
They are always so helpful. On this occasion it was Natalie, who took on our search for a Greek Island cruise.
10 mars 2026
Svar från Hays Travel - Hedge End
Thank you for your positive feedback, it is much appreciated. I am sure you will have a wonderful cruise and I am happy to help with any queries you may have, hope to see you soon, Natalie
HAYS TRAVEL HEDGE END
MOLLY WAS VERY PATIENCE WITH MY FRIEND AND I AT THE HEDGE END BRANCH
WE FIND THEM VERY HELPFUL AND ANSWER ANY QUESTIONS WE NEED TO ASK
VERY SATISFIED THANK YOU
4 mars 2026
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your lovely comments on to Mollie!
Kind Regards, Leah :)
Svar från Hays Travel - Hedge End
Thankyou so much for your kind review. I will pass on your kind comments on to Mollie!
Kind Regards, Leah :)
THE YUNG LADY LEAR WAS VERY FRIENDLY…
THE YUNG LADY LEAR WAS VERY FRIENDLY EFFICIENT AND HELPFUL.WE ALWAYS PREFER TO HAVE FACE TO FACE CONTACT.
WOULD USE THE SERVIVE AGAIN.
Mr
MRS GG+L ENGEL
1 mars 2026
Svar från Hays Travel - Hedge End
Thank you for you your 5 star review it was a pleasure to get you booked. Regards Leah
Nice friendly service
21 februari 2026
Svar från Hays Travel - Hedge End
Hi Mandy,
Thank you for you review. We are always happy to help.
Kind Regards,
Hays Travel Hedge End
Excellent customer service from Leeann…
Excellent customer service from Leeann at hedge end . Knowledgeable good customer skills
26 februari 2026
Svar från Hays Travel - Hedge End
Thank you so much your your 5* review, it really means a lot to me. - Kindest regards - Leah
Svar från Hays Travel - Hedge End
Thank you for your positive feedback, it is much appreciated. I am happy to help with any queries you may have before you travel, see you soon, Natalie
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