Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Se mer
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Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Se mer
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We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
2 - 2a Fountain Square, ST1 1LG, Hanley, Storbritannien
- 01782692752
4,9
Utmärkt
693 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
1st cruise
Joy did a wonderful job it's our 1st cruise she explained everything to us what to expect found us a brilliant delux room couldn't have asked for more
11 februari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely review. We are so glad you had a positive experience booking your first cruise with Joy. Many thanks, Mark & the team.
Booking is easy
As always, booked a cruise with Hays Travel over the phone as unable to get to Hanley on the day,,,received our paperwork the same day,,very easy process..Thank you Hays Travel.
9 februari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us again and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Svar från Hays Travel - Hanley
Hi Chris, thanks for your feedback and again thank you for booking with us, from Mark and the team.
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Great Personal Support and Guidance
Very knowledgeable guidance and support in providing options to enabel us to select a holiday
28 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us. It is great to hear of your positive experience. We hope you will have a wonderful holiday. Many thanks, Mark & the team.
From when we walked & met the advisor…
From when we walked & met the advisor he was very helpful would recommend Hays travel to my family
4 februari 2026
Svar från Hays Travel - Hanley
Thank you for coming to book with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
We booked a cruise again with Hays Travel
We booked a cruise last year with Hays Travel for the first time, having previously always booked on-line. We were so impressed with the consultant who was friendly, efficient and made everything so simple, that we have again this year gone back to him (and we were price matched to a deal I had first researched on the internet - which made things even better).
28 januari 2026
Svar från Hays Travel - Hanley
Thank you for coming back to us to book again, and taking the time to leave a positive review. Many thanks, Mark & the team.
Good service.
You get good advice. Nice friendly staff who treat you well. I ve booked five holidays with them so far, and thats where i will go for my next one.
20 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us again, and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Summer holiday 2026
Brilliant experience again from Kelly, very knowledgeable and accommodating, always my go to lady for booking my hols, thank you
3 februari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us again and taking the time to leave such lovely feedback for Kelly. Many thanks, Mark & the team
Very helpful and friendly staff,
Very helpful and friendly staff,
Explained all aspects of our forthcoming cruise
28 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking your cruise with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team
Very pleased 😄
Mark was very helpful and explained the process in detail. I have recommended my family to use Mark for the next holiday.
Thank you.
30 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team
Svar från Hays Travel - Hanley
Hi Sarra, thank you so much for your review and again thank you for booking with us, thanks Mark and the team
Brilliant
The lady who helped me was very understanding and did a brilliant job thank you Jody.
29 januari 2026
Svar från Hays Travel - Hanley
Hi Frank, thank you for your lovely comments towards Jody and again thank you for booking with us, thanks Mark and the team.
Very helpful and patient - informative and knowledgeable - Kelly was excellent
Very helpful and patient
28 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Brilliant service friendly and very…
Brilliant service friendly and very professional
28 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team
So so so so easy to communicate with
So so so so easy to communicate with. Emailed the Hanley branch and Jody replied very quickly. What followed was an easy exchange of simple yet very informative choices and options and within a day a great break (hopefully!) at a great price.
17 januari 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave such a lovely positive review. I am sure you will have an amazing break! Many thanks, Mark & the team
Very friendly staff hayden found us…
Very friendly staff hayden found us a superb alinclusive holiday superb flight times and very close airport
21 januari 2026
Svar från Hays Travel - Hanley
Hi Edmund, It was an absolute pleasure helping you get that perfect holiday all booked! I hope you have the best time! Thanks, Aidan :)
Lovely lady contacted me back straight…
Lovely lady contacted me back straight away really put our mind at ease
20 januari 2026
Svar från Hays Travel - Hanley
Thank you for calling to book with us we wish you a lovely holiday
Outstanding customer service
Kelly was so helpful in exploring and explaining the possible choices available based on what I was looking for. It was such good service she provided me and making sure it was absolutely the right choice for me. . She made everything so easy for me. Her service was outstanding from beginning to end.
17 januari 2026
Svar från Hays Travel - Hanley
Hi Mary, Thank you so much for your lovely words towards Kelly it was so nice to hear, and again thank you for booking with us, thanks Mark and the team.
I was helped by Jody at Hays Travel in…
I was helped by Jody at Hays Travel in Hanley. She was very patient, polite and helpful. My queries were answered with lots of knowledge.
15 januari 2026
Svar från Hays Travel - Hanley
Hi Cynthia thank you for your lovely review towards Jody and again thank you for booking with us, thanks Mark and the team.
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