Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Se mer
Företaget har svarat
Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Se mer
Företaget har svarat
We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
2 - 2a Fountain Square, ST1 1LG, Hanley, Storbritannien
- 01782692752
4,9
Utmärkt
692 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service very friendly
1 augusti 2026
Svar från Hays Travel - Hanley
thank you for the excellent rating
Ver helpfull
25 augusti 2026
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Svar från Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Good friendy service
Jody was fabulous sorted everything out efficiently very happy with our booking 😀
14 augusti 2026
Svar från Hays Travel - Hanley
Thank you for the lovely review.
I’ve been booking with you for years…
I’ve been booking with you for years now and always been satisfied all the staff are so helpful but both joy and Kelly are exceptional and always go the extra miles .
21 augusti 2026
Svar från Hays Travel - Hanley
Hi Joanne thank you once again for booking with us in store.
Great friendly staff great prices
11 augusti 2026
Svar från Hays Travel - Hanley
We are pleased to hear that you found our staff friendly and our prices great. We truly appreciate you taking the time to share your positive experience. Many thanks, Mark & the team.
Joy was very helpful nothing was to…
Joy was very helpful nothing was to much trouble
18 augusti 2026
Svar från Hays Travel - Hanley
We are so pleased to hear that Joy was very helpful and accommodating. Your feedback is greatly appreciated. Many thanks, Mark & the team.
Holiday to Wales
We were looking to book a break in 2027 a dog friendly Holiday break and Jody was very helpful and we found what we needed.
16 augusti 2026
Svar från Hays Travel - Hanley
We are so pleased that we could help you find the perfect dog-friendly holiday. Have a wonderful time! Many thanks, Mark & the team.
Sorted out some queries and book…
Sorted out some queries and book another holiday for next year with Kelly 💯%. Brian
16 augusti 2026
Svar från Hays Travel - Hanley
We are happy to hear we could help with your queries and that you booked another holiday with us! Many thanks, Mark & the team.
Havent booked through travel agent…
Havent booked through a travel agent for years and thats what I shall do from now on after my visit to Hays travel in Hanley. Joy who served me was excellent and a pleasure to meet. So many thanks to Joy and I am thrilled with the cruise. So from now on its Hays travel for me.
14 augusti 2026
Svar från Hays Travel - Hanley
Thank you for your wonderful feedback! We are so pleased to hear that Joy provided such excellent service and made your experience a pleasure. We appreciate you choosing us for your future travel plans. Many thanks, Mark & the team.
Very welcoming staff very helpful went…
Very welcoming staff very helpful went above and beyond to help excellent service
13 augusti 2026
Svar från Hays Travel - Hanley
We are so pleased to hear that our staff were welcoming and went above and beyond to help. Thank you for booking with us. Many thanks, Mark & the team.
The usual efficient
The usual efficient, friendly and knowledgeable service. Mark was excellent - as ever.
13 augusti 2026
Svar från Hays Travel - Hanley
Thanks John for kind words and again thank you for booking with us again we always appreciate it, thanks Mark and the team.
Found Joy very helpful as always
Found Joy very helpful as always, helping us find the right holiday.
9 augusti 2026
Svar från Hays Travel - Hanley
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to help you find the perfect holiday. Many thanks, Mark & the team.
Always Thailand use hats travel staff go above…
Always use hats travel staff go above and beyond so helpful and not pushy highly recommend especially joy she’s so nice
8 augusti 2026
Svar från Hays Travel - Hanley
Thank you for your wonderful feedback! We are so pleased to hear that our travel staff go above and beyond to be helpful. Many thanks, Mark & the team.
Friendly and efficient service
Friendly and efficient service, extremely good communication, which meant we’ve booked the holiday! Thank you
1 augusti 2026
Svar från Hays Travel - Hanley
Thank you for your review. We are so pleased to hear that our service and communication led to you booking your holiday with us. We hope you have an amazing trip! Many thanks, Mark & the team.
Kelly was absolutely brilliant,she made…
Kelly was absolutely brilliant,she made sure that we had made the right choice.
6 augusti 2026
Svar från Hays Travel - Hanley
Thank you for your wonderful review! We are so pleased to hear that our team member provided such excellent assistance and helped you make the perfect choice. Many thanks, Mark & the team.
great help nothing to much trouble
1 augusti 2026
Svar från Hays Travel - Hanley
We are delighted to hear that you found our service helpful and that nothing was too much trouble. We truly appreciate your kind words! Many thanks, Mark & the team.
Great customer service
Great customer service, professional & friendly. Good advice regarding holiday choice.
1 augusti 2026
Svar från Hays Travel - Hanley
We are so pleased to hear that you experienced professional and friendly customer service and received good advice for your holiday choice. Many thanks, Mark & the team.
Always love coming in hays Hanley to…
Always love coming in hays Hanley to book my holidays the staff are amazing I always leave happy , the staff are always happy to help & alway welcoming
31 juli 2026
Svar från Hays Travel - Hanley
Thank you for your wonderful review! We are so pleased to hear that you always leave happy and find our team welcoming and helpful. Many thanks, Mark & the team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.