We contacted Hays Travel through a Facebook advertisement, we asked for a quote for a Fjords cruise, Laura contacted us and asked a few questions and came back to us with a quote. We rang a couple of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kelly helped us book our holiday she has a lot of expertise she talked us through everything we wanted to know and answered every question many thanks Kelly highly recommend
Företaget har svarat
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Se mer
Företaget har svarat
Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Storbritannien
- 01392 202066
4,9
Utmärkt
856 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience, would recommend!
Great experience. Hayley was very patient and informative in helping us decide on a holiday. We have booked through the St Thomas branch before and they have always been great, whether that be in person, via email or the phone. Would recommend!
10 januari 2026
Svar från Hays Travel - Exeter St Thomas
We're happy to hear that you had a great experience! We appreciate your kind words regarding our team's patience and helpfulness. It's wonderful you recommend our services!
We always use Hayes Travel because we…
We always use Hayes Travel because we prefer to talk directly to a person, we get that extra service then.
The Staff are always great and seem to recognise you as you walk in, which is great. They are professional friendly and they always get you a good deal, and if they cant help you with the area your going someone in the shop can. We will always go to Hayes Travel.
9 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :) -Georgia
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind comments :)- Kelly
Your college was excellent with me and…
Your college was excellent with me and my husband as we hadnt been abroad for ages soon she was so helpful
4 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind review. It was a pleasure getting this booked for you- Laura :)
A quick efficient service.Friendly…
A quick efficient service.Friendly member of staff
10 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Holly :)
Initially I was very happy with the…
Initially I was very happy with the service and effort gone into finding exactly what I wanted. Following payment and completion of deal I was informed that baggage was not included in price. I had to return to Hays and make an extra payment. I was very unhappy with this and caused me a lot of anxiety as I was not sure whether I had purchased enough weight. Apologies were made for error. This did add stress to my experience
10 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for leaving your review, we are glad we were able to resolve the issue and that you were very happy with our service.
Very helpful & informative nothing was…
Very helpful & informative nothing was too much trouble.
9 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for kind review, it was a pleasure to book your holiday :) - Hayley
5 stars! Very efficient
I recently saw a post on Facebook regarding a holiday and messaged Hays, they were super attentive and replied to all queries I had. The process from seeing the initial post to booking the holiday was really smooth and quick. I couldn’t recommend them enough
6 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for your lovely review, it was pleasure booking your holiday :) - Esme
Very helpful and knowledgeable staff
3 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for taking the time to leave your kind review!
Very helpful and informative nothing to…
Very helpful and informative nothing to much trouble.
3 januari 2026
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure to book your holiday :)- Theresa
Holly at Exeter Hays is the lady to go to ❤️
We hardly ever travel. We went to Greece back in 2019. Our first holiday abroad, sorted through Hays. We went into the Exeter branch today to sort another holiday abroad and Holly was brilliant. She explained everything and really made the experience relaxing for people with little to no knowledge. We’ve booked a week away in May now and Holly was superb. Thank you.
31 december 2025
Svar från Hays Travel - Exeter St Thomas
Thank you so much for your kind review. It was a pleasure to get this booked for you- Holly :)
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure to book your holiday :)-Theresa
laura at hays exeter
laura always makes it such a pleasant experience when we book our holiday ,she is always so warm friendly and it makes it a pleasure booking our holiday
17 november 2025
Svar från Hays Travel - Exeter St Thomas
We appreciate your lovely feedback! It's wonderful to hear that you find booking your holidays with me such a warm and enjoyable experience, hope you and Sharon have a lovely Christmas, see you both soon. Laura
Excellent Help & Advice (As Always):
As always - excellent help and advice from Andrew and the staff at Hays Travel, Exeter St. Thomas. No need to go anywhere else for your travel needs.
25 november 2025
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind review, it is greatly appreciated :)
Kelly from Exeter helped and found the…
Kelly from Exeter helped and found the perfect solution to are holiday
10 december 2025
Svar från Hays Travel - Exeter St Thomas
Thanks for taking the time to leave your kind review :) Kelly
Great Service
We saw the Jet 2 holiday advertised on the Hays Travel-Exeter St Thomas facebook page. Phoned the branch & we booked the holiday with no deposit & 20 monthley payments
All booked and confirmed by the very efficient Hailey. Great price & good service.
27 november 2025
Svar från Hays Travel - Exeter St Thomas
Hi peter, it was my pleasure to get your holiday booked for you! Enjoy your free parking. : )
Very helpful and informative
Very helpful and informative. Nothing was too much trouble
18 november 2025
Svar från Hays Travel - Exeter St Thomas
Thank you for your lovely review, always happy to help, Kelly
Stress free
Stress free
Nothing was to much trouble
Very helpful with questions I asked
16 november 2025
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind comment :)
The Assistant knew her subject
The Assistant knew her subject, the availability to meet our request and appeared competent
21 november 2025
Svar från Hays Travel - Exeter St Thomas
Than you for the kind review! Holly :)
Excellent
Excellent, friendly and knowledgeable service. Given time to consider options and no pressure.
19 november 2025
Svar från Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :)- Kelly
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.