We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... Se mer
Företaget har svarat
Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... Se mer
Företaget har svarat
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
20 Church Street, EN2 6BE, Enfield, Storbritannien
- 02039252733
4,9
Utmärkt
544 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A wonderful experience when booking through Hays Travel
Rosina was extremely patient & helpful during my visit. I would have no hesitation in recommending Hays.
12 mars 2026
Svar från Hays Travel - Enfield
Thankyou for your lovely comment
Kind Regards
Rosina
Always extremely helpful and efficient
Always extremely helpful and efficient. Would strongly recommend them
12 mars 2026
Svar från Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could help, and it means a lot to hear your recommendation. We really appreciate your support and look forward to assisting you again.
Great customer service from a helpful…
Great customer service from a helpful and friendly Agent. Had all my details to hand, from a previous booking
20 februari 2026
Svar från Hays Travel - Enfield
Thank you for your kind feedback! I’m glad we could assist and make your experience a positive one. It’s always a pleasure helping our customers, and we look forward to seeing you again.
Hays were wonderful
Hays were wonderful. I posed a proposal to Juliana with our preferences and she came up with suggestions the same day. The cruise was exactly what we wanted so we went ahead and booked immediately. Even the portside parking and assistance were included. Well done (again) Hays
10 mars 2026
Svar från Hays Travel - Enfield
Dear Paul,
Thank you so much for sharing your experience and we're so pleased to hear that you were happy with the suggestions provided and that you booked with us again!
Juliana
This was the first time I spoke to the…
This was the first time I spoke to the trainee she was very professional when she was having some difficulties she also colleague for help she showed me a number of options which I appreciated a book Singapore I booked with Hayes, Travel and Enfield on a few occasions now and I find them to be very professional and they’re very helpful and even have to have a difficult day there was put a smile and they always remember your name when you come back
5 mars 2026
Svar från Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could assist and provide some helpful options. It means a lot to hear that your experiences with Hays Travel have been positive. We appreciate your loyalty and hope to see you again soon.
- Julia
Svar från Hays Travel - Enfield
Thank you for writing a lovely review! Thank you for choosing Hays Travel Enfield for your upcoming trip! We are happy to help wherever we can!
Kind regards,
Rosina
My experience was great I did enjoy…
My experience was great I did enjoy talk about my trip she was so helpful thank you
22 februari 2026
very helpful and knowlegdeable
10 februari 2026
Svar från Hays Travel - Enfield
Thank you for taking the time to write such a lovely review. Thank you for choosing to book with us here at Hays Travel Enfield. We will look forward to helping you every step of the way!
Kind regards,
Maria
Consistently excellent service
Booked our annual holiday to Croatia through Hayes Travel at the Hayes Travel – Enfield Branch and received excellent service once again. I’ve used this branch for several years and they’re always helpful, patient, and great at exploring different options. Highly recommend.
13 februari 2026
Svar från Hays Travel - Enfield
SARAH,
We appreciate your continued loyalty and are so glad to hear that you consistently receive excellent service from our Enfield branch. Thank you for recommending us!
Giuliana, Hays Travel
Marie was really helpful
Marie was really helpful, listened and was extremely patient with us! She found us a perfect holiday/ honeymoon
12 februari 2026
Svar från Hays Travel - Enfield
Thank you for taking the time to write us such a lovely review!
It was a pleasure booking your very special holiday, you will have the most amazing time in a beautiful resort!
Thank you for choosing Hays Travel Enfield!
Kind regards,
Maria
Svar från Hays Travel - Enfield
Thank you for taking the time to write us a lovely review! Thank you for choosing us here at Hays Travel Enfield!
Best wishes,
Rosina
Excellent service very helpful 🤗
17 februari 2026
Svar från Hays Travel - Enfield
Jennifer,
We appreciate you sharing your kind words; we are always delighted to provide excellent and helpful assistance to everyone.
Giuliana
Maria was great and got us booked in a…
Maria was great and got us booked in a cruise for 2027 and linked our holiday with our friends
8 februari 2026
Svar från Hays Travel - Enfield
Thank you for taking the time to write us a lovely review, we really do appreciate it.
We hope you have a wonderful time away with friends.
Best wishes,
Maria
Great Customer Service and outcome
We have never used Hays Travel before, as we use another high street Travel Agent. Well we will certainly be going back. From the moment we stepped into the Enfield branch we were greeted with a friendly smile by Giuliana.
She took down all our requirements, offered great advice and suggestions and promised to contact us in a couple of days (as it was a big holiday).
This was exceeded with a detailed itinerary arriving the next day. A further 2 options were provided giving great alternatives and prices to suit our budget.
We selected our holiday with a few tweaks from the options and came up with the perfect outcome.
We are over the moon. The staff in the office were friendly and gave tips and advice following their recent trips to the USA.
All in all first class service 100% customer focused.
Thank you Giuliana and Hays.
10 februari 2026
Hannah's 5* service (Enfield)
I went to Hannah asking for a special holiday to celebrate a special birthday coming up later in the year. I told her everything that I needed within this and she went above and beyond to make this happen. The package that she put together for me has everything and more, her patience, advice and experience left me feeling at ease. I will 100% be returning to the Enfield store again and using Hannah as my agent.
***** treatment!
Thanks Hannah for all your help!
11 februari 2026
Svar från Hays Travel - Enfield
Thank you for taking the time to write me a lovely review! It was an absolute pleasure helping you get this extra special holiday booked. We are here every step of the way and will look forward to booking your future holidays here at Hays Travel.
Best wishes,
Hannah
Great service from Enfield Branch
Great service from Maria in Enfield, so helpful, really engaged with us to get our perfect holiday, felt really looked after and that the best deal was found for us. Went the extra mile contacting the accomodation to make sure our questions were answered
7 februari 2026
they have great knowledge
they have great knowledge of all the holidays I have booked with them
4 februari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.