Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... Se mer
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Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... Se mer
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The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
26 South Street, DT1 1BY, Dorchester, Storbritannien
- 01305 266061
4,9
Utmärkt
689 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Understanding of problematic travel…
Understanding of problematic travel flights in February to Bari. for enabling to find a way
Thank you
11 februari 2026
Svar från Hays Travel - Dorchester
Hi Vivian, thanks for this lovely review. I am glad i could get your flight sorted! :)
Dorchester Branch is Brilliant!
Gavin was very kind and patient, and after looking at lots!!! Of different options and staying late, we found the right solution. Dorchester branch is brill.
10 februari 2026
Svar från Hays Travel - Dorchester
Thank you for your kind words, it was a pleasure helping you secure your holiday. Gavin
Hays Travel in Dorchester the best
Hays Travel in Dorchester are very friendly and competent,staff are all very friendly and welcoming.
Georgia guided us through the process of booking our holiday,making it easy and understandable.
We would highly recommend her and The Company.
6 februari 2026
Svar från Hays Travel - Dorchester
Hi Judith, thank you for this lovely review. :)
Very professional and friendly advice
Very professional and friendly advice
My requirements were sorted very quickly
31 januari 2026
Svar från Hays Travel - Dorchester
Hi Lesley, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Booked the holiday we wanted but it…
Booked the holiday we wanted but it took 3 attempts for the provider to get the dates right.
27 januari 2026
Svar från Hays Travel - Dorchester
Thank you for the feedback, I'm glad we were able to secure your holiday for you. Gavin
Excellent service from Georgia and Meg…
Excellent service from Georgia and Meg again. Had the holiday booked within the hour. I've used the Dorchester branch for years. 5 stars
2 februari 2026
Hays Travel Dorchester Booking a Holiday
When entering Hays Travel Dorchester we were made to feel very welcome by Shannon , with her patience and help we booked a holiday to Dominican Republic for Jan/ Feb 27 ,we thought that Shannon represented Hays Travel very professionally .
26 januari 2026
Svar från Hays Travel - Dorchester
Hi David, thanks for this lovely review! I am glad we got everything sorted for you! :)
Shannon was amazing
Absolutely amazing Shannon was so helpful and the first holiday she found us was the one we booked she did all the hard work for us will be definitely using hays travel again
1 februari 2026
Customer Service at its Best
We walked in off the street with a vague idea of a holiday and came out less than an hour later with a very good result. Excellent welcome. Very well presented agent (Georgia). Slick and knowledgeable search for a location, flight and timescale. Not at all pushy. A very professional bit of customer service... with a bit of humour thrown in to boot. Thank you
30 januari 2026
Shannon was incredibly helpful and…
Shannon was incredibly helpful and talked us through our first cruise.
30 januari 2026
Svar från Hays Travel - Dorchester
Good afternoon Susan , Thank you so much for your lovely review! . It was a pleasure booking your holiday for you - Shannon :)
Very helpful staff and made the whole…
Very helpful staff and made the whole booking very easy. Very well done! !
30 januari 2026
Svar från Hays Travel - Dorchester
Good afternoon Richard, Thank you for your lovely review!
We visited Hays in Dorchester and spoke…
We visited Hays in Dorchester and spoke to Megan. We haven’t travelled a lot in recent years and we wanted to speak to someone directly. We visited the shop and Megan answered our many questions and helped us book our holiday. She was very patient, understanding and knowledgeable and made the experience very easy.
20 januari 2026
Svar från Hays Travel - Dorchester
Thank You for you kind words, it was a pleasure helping you book your holiday. Megan
Excellent Eleanor!!
Easy conversation with Eleanor...helpful thoughts and patient attention to our requests..
26 januari 2026
Svar från Hays Travel - Dorchester
Hi Michael, thank you for this lovely review. I am glad i could get your holiday sorted! :)
The assistant was very efficient and…
The assistant was very efficient and answered all my questions. I would certainly use Hays Travel again in the future
27 januari 2026
Really fantastic
Really fantastic, kind and patient team of staff. Always smiling, always happy to help and to go the extra mile to make things fun and easy. So much appreciated.
25 januari 2026
Svar från Hays Travel - Dorchester
Hi Victoria, thank you for this lovely review. I am glad i could get everything sorted for you :)
Gavin always go's that extra mile to…
Gavin always go's that extra mile to make sure everything is what we wanted.
Everything is explained where we understand and we are comfortable to asked further questions if needed.
25 januari 2026
Svar från Hays Travel - Dorchester
Thank you for your kind words, it's always a pleasure helping you secure your cruise. Gavin
Very good service as usual at our local…
Very good service as usual at our local Hays Travel.
10 januari 2026
Svar från Hays Travel - Dorchester
Hi Wendy, thank you for this lovely review. I am glad i could get this amazing trip sorted! :)
Prompt, efficient and friendly
Prompt, efficient, helpful and serviced our needs politely and in a friendly manner.
17 januari 2026
Svar från Hays Travel - Dorchester
Hi Keith, thank you for this lovely review. I am glad we could get everything sorted! :)
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