Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... Se mer
Företaget har svarat
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... Se mer
Företaget har svarat
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
26 South Street, DT1 1BY, Dorchester, Storbritannien
- 01305 266061
4,9
Utmärkt
689 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nothing is to much trouble.
Nothing is to much trouble.
The team at the Hays store in Dorchester is always friendly & helpful. We have booked many holidays & short trips with them.
Highly recommend Gavin & the team
5 mars 2026
Svar från Hays Travel - Dorchester
Good afternoon Georgina, Thank you so much for your lovely review :)
Took away my angst!
A booking that I was trying to make on my laptop proved very difficult to me, but Hays researched the possibilities and booked it for me. Wonderful!
2 mars 2026
Svar från Hays Travel - Dorchester
Hi, thank you for this lovely review. I am glad i could get everything sorted for you :)
Very helpful
Just booked a cruise with Shannon and she was very friendly and helpful as it was our first cruise she gave us lots of information.
28 februari 2026
Svar från Hays Travel - Dorchester
Good Afternoon Deborah, Thank you so much for your lovely review, it was a pleasure booking your Cruise for you! - Shannon :)
Svar från Hays Travel - Dorchester
Hi Steve, thank you for this lovely review. I am glad i could get everything sorted for you. :)
Everything was explained in full detail…
Everything was explained in full detail and Shannon was so helpful
26 februari 2026
Svar från Hays Travel - Dorchester
Good afternoon Kevin, Thank you so much for your lovely review it was a pleasure booking your holiday :) - Shannon
Eleanor from the the moment we walked…
Eleanor from the the moment we walked through the door was friendly, professional, informative and went through options to meet our requests. Printed of 3 options for us to think about. NOW BOOKED
25 februari 2026
Svar från Hays Travel - Dorchester
Hi Nikki, thank you for this lovely review. I am glad i could get your cruise sorted for you! :)
Prefer to deal with same faces all the…
Prefer to deal with same faces all the time and face to face to get the personal touch. Also hate apps .
24 februari 2026
Svar från Hays Travel - Dorchester
Hi Sheila, thank you for this lovely review. I am glad i could get everything sorted for you. :)
Very professional and friendly!
I went into the Dorchester Branch to find a holiday in Spain. I had some stipulations regarding departure airport, holiday area, length of stay, etc. Megan, who helped me was extremely attentive and very friendly.
We looked at various hotels and she advised on the relative merits of each. I booked and paid for our holiday there and then. I was very impressed with the professional but friendly approach.
22 februari 2026
Svar från Hays Travel - Dorchester
Good afternoon , Thank you so much for your lovely review , It was a pleasure booking your holiday :)
Very friendly and extremely helpful…
Very friendly and extremely helpful nothing was to much trouble
22 februari 2026
Svar från Hays Travel - Dorchester
Thank you again for such a lovely review :) , It was a pleasure booking your holiday for you - Shannon :)
We love the way the staff recognise us…
We love the way the staff recognise us when we pop in, and nothing is too much trouble, thank you Georgia.
21 februari 2026
Svar från Hays Travel - Dorchester
Hi Tim, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Georgia was very helpful
Georgia was very helpful, quick with the booking. Very happy.
21 februari 2026
Svar från Hays Travel - Dorchester
Hi Ruth, thank you for this lovely review. I am glad i could help :)
Wouldn't go anywhere else
Wouldn't go anywhere else, consistent high level of knowledge coupled with exemplary customer service skills.
7 februari 2026
Svar från Hays Travel - Dorchester
Hi Morag, thank you for this lovely review. I am glad i could help you! :)
Dorchester staff are fabulous!
We going the staff in Hays Dorchester, extremely knowledgeable, polite & helpful. They supported us well with all subsequent questions.
12 februari 2026
Svar från Hays Travel - Dorchester
Hi Sarah, thank you for this lovely review. I am glad we could get everything sorted for you! :)
Travel Insurance
I am so happy that Hays Travel were able to take out my Travel Insurance for me.
18 februari 2026
Svar från Hays Travel - Dorchester
Hi Kenneth, thank you for this lovely review. I am glad i could get your insurance sorted for you :)-Eleanor
Rhodes Holiday
The staff at Hays travel are as usual very professional and knowledgeable at Dorchester.I still have more to do with travel card etc but everything is going smoothly.To all at Hays thank you very much.
10 februari 2026
Very knowledgeable and helpful.
8 februari 2026
Travel agent was so helpful and patient
Your travel agent was so helpful and patient with us. She went out of her way to make sure we have booked the best holiday for us.
15 februari 2026
Svar från Hays Travel - Dorchester
Good evening Bob, Thank you so much for your lovely review :)
Very welcoming and polite .
Very welcoming and polite ,friendly atmosphere quite happy to listen and meet your needs.
6 februari 2026
Sunshine days
Excellent service, the staff were knowledgeable and found us a great holiday
1 februari 2026
Svar från Hays Travel - Dorchester
Hi Shirley, thank you for this lovely review! I am glad i could get everything sorted for you :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.