Hays Travel - Colwyn Bay Omdömen 

Very impressed with the lady who booked my holiday, spoke very clear as I have hearing problems, everybody in Colwyn Bay office have always been friendly and helpful. Would not go anywhere else, thank you all!

Very helpful & informative. Will always book through Hays from now on.

Great company

We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tracey. Her knowledge of destinations and holiday extras is excellent, which makes our choices so much easier. Not only is she extremely professional and helpful, but also very friendly, making the whole experience easy and straight forward. Thank you Hayes, and thank you Tracey.

I usually book holidays for our family online but booking through Hayes travel has removed all the responsibility and many computer hours previously spent sorting out the finer details and the variety of
individual requests for preferred accommodation etc.
Special mention for Kamal who was very helpful and informative.

Our booking with p&o was booked by staff member very professionali and all details explained all the paperwork was spot on

Being able to talk to someone face to face and not a phone computer they were very helpful not like on the beach completely useless and a ripoff

Booked flights with hays travel in Colwyn Bay I well recommend them they was very helpful and the staff was excellent will definitely book with hays travel in Colwyn Bay again

Emma who dealt with us was very helpful and spent time looking at options

able to get exactly what I wanted
quick service with great follow up

Very polite and helpful communications by phone which resulted in a firm booking. Thank you to staff at Colwyn bay.

Lovely lady and gent very helpful

What fantastic customer service from Kemal and especially Justine! They spent a lot of time and effort to get us the right holiday! I won't go anywhere else now to book my holidays ! Thank you so much x

Very helpful, polite and caring.
Listened to my wishes as a single female.
Extremley passionate

All 3 of the staff that helped me were brilliant from start to finish. They were incredibly nice respectful and I couldn’t of done it without them

I dealt with Tracey who was most helpful and did her upmost to find the flight times

We been in to the travel agent a few weeks before but the date where not out. Tracey wrote down the details of what and when we wanted the holiday. She called us when the holiday became available

Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, transfers, parking, seating all exactly as wewould want them. We have ended up with our perfect holiday, and we can't wait to go!!! Thank you Hayes for taking all the stress out of booking!!!!

My holiday was booked so easily,and Cristiana also added a request saying the holiday was for my granddaughters 21st birthday. Thank you.

Colwyn Bay Hays Travel was excellent for my insurance Kemal was very professional and customer service skills second to none and he had a difficult issue to share we had gone in the week before and was quoted a price for my insurance renewal I had saved up for it then when I went to pay a week later he told me very nicely that unfortunately there had been a price increase I had another£20 to find. Kemal was very calm and professional it wasn't his fault he was just the person giving me the message. Really Hays need to give people notice as £20 is a lot for me but excellent customer service as always.

Tracey planned, booked and printed out every aspect of our holidays for us. She was extremely informative and helpful. We are delighted.