Have used Hays Travel for quite a few years, always been excellent nothing is never too much trouble. They check you in for your flight, complete fast track and organise your currency at preferential... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a... Se mer
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We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Se mer
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Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Storbritannien
- 01492 445024
4,9
Utmärkt
689 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
LILIE was very patient and helpful
11 september 2026
Svar från Hays Travel - Colwyn Bay
Hi Shirley,
Thanks so much for your lovely review and kind words, I will pass this onto Lilie. We look forward to helping you with many more holidays in the future
Thank you,
Kemal and Team Hays Colwyn Bay
Booking holidays for 2027
Have used Hays Travel for quite a few years, always been excellent nothing is never too much trouble. They check you in for your flight, complete fast track and organise your currency at preferential rates.
Kemal ( Manager )and Tracey always so friendly and knowledgeable.
10 september 2026
Svar från Hays Travel - Colwyn Bay
Hi Jen,
Thanks so much for your lovely review and kind words. We look forward to helping you with many more holidays in the future
Thank you,
Kemal and Team Hays Colwyn Bay
Svar från Hays Travel - Colwyn Bay
Morning
Thank you for your kind words - we look forward to helping you in the future
Thank you,
Kemal and Team Hays Colwyn Bay
I was not sure on the destination staff…
I was not sure on the destination staff were happy going through different options and offered good knowledge
9 september 2026
Svar från Hays Travel - Colwyn Bay
To Andorina,
We're happy to hear our staff provided good knowledge and helped you explore options. We appreciate your feedback look forward to seeing you soon.
Kind Regards
Hays Travel
Colwyn Bay
Svar från Hays Travel - Colwyn Bay
Mr Thomas,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our service pleasant, knowledgeable, and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Colwyn.bay
The holiday was great .But!!
The holiday was great .
Unfortunately our room was positioned next to a service corridor. We were woke up every morning at 06.30 every morning. (not amused!).
8 september 2026
Svar från Hays Travel - Colwyn Bay
Kim Lewis,
We are happy you had a great holiday. We sincerely regret the disturbance from the service corridor and the early morning noise and sorry this caused you upset while away.
Kind Regards
Hays Travel
Colwyn Bay
Svar från Hays Travel - Colwyn Bay
Hi Michael,
Thank you for taking time to leave a lovely review - we look forward to welcoming you back into the branch soon
Thank you,
Kemal and Team Hays Colwyn Bay
Always greeted with a smile
Always greeted with a smile by extremely helpful friendly staff, they are always ready to help you find the perfect get away
29 augusti 2026
Svar från Hays Travel - Colwyn Bay
Hi Darren,
Thank you for taking time to leave a lovely review - we look forward to welcoming you back into the branch soon
Thank you,
Kemal and Team Hays Colwyn Bay
nothing is any trouble always there to…
nothing is any trouble always there to help and sort any holiday you want fantastic team at colwyn bay hays never go anywhere else to book my holidays
4 september 2026
Svar från Hays Travel - Colwyn Bay
Mr Terence Midgley,
Thank you for your wonderful review! We are so pleased to hear that our team is always there to help and sort out any holiday you desire. We appreciate your loyalty and are delighted that you wouldn't go anywhere else to book your holidays.
Kind Regards
Hays Travel
Colwyn Bay
Svar från Hays Travel - Colwyn Bay
Mr Cummings,
Thank you for taking the time to share your positive feedback. We are delighted to hear that our team was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Colwyn Bay
Svar från Hays Travel - Colwyn Bay
Mrs Edith Jones,
Thank you for your wonderful review! We are so pleased to hear that our team member provided such friendly and helpful service during your visit.
Kind Regards
Hays Travel Colwyn Bay
Kemal was brilliant finding us a…
Kemal was brilliant finding us a gorgeous holiday with all the request we had. I would highly recommend booking with Hays, very efficient and friendly service.
28 augusti 2026
Svar från Hays Travel - Colwyn Bay
Hi Ruby
Thank you so much for leaving a lovely review - I appreciate your comments and look forward to hopefully helping you in the future
Thank you,
Kemal and Team Hays Colwyn Bay
Hays Travel - Iceland Trip
Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a wonderful trip to Iceland.
23 augusti 2026
Svar från Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your review - we look forward to welcoming you back soon
Thanks again,
Kemal and Team Hays Colwyn Bay
The young lady Lilie who dealt with us…
The young lady Lilie who dealt with us was outstanding in helping us look for and book our holiday and is an employee to be proud off.
27 augusti 2026
Svar från Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your review - we look forward to welcoming you back soon
Thanks again,
Kemal and Team Hays Colwyn Bay
great customer skills
26 augusti 2026
Svar från Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your review - we look forward to welcoming you back soon
Thanks again,
Kemal and Team Hays Colwyn Bay
The staff are very friendly and…
The staff are very friendly and efficient, Justine at the Colwyn bay branch, very helpful made it easy to book our holiday for 2027 . great
21 augusti 2026
Svar från Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your review - we look forward to welcoming you back soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Very helpful lady had patience trying…
Very helpful lady had patience trying to find me a solo holiday not always easy
21 augusti 2026
Svar från Hays Travel - Colwyn Bay
To Deborah,
Thank you for your wonderful review! We are so pleased to hear that our colleague was patient and helpful in finding your solo holiday and look forward to seeing you again.
Kind Regards
Hays Travel Colwyn Bay
Tracey
Svar från Hays Travel - Colwyn Bay
To Mrs Cridge,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service and appreciate your kind words about our team's patience.
Kind Regards
Hays Travel
Colwyn Bay
Tracey
Excellent service as always by Kemal…
Excellent service as always by Kemal Gleeson answering all our queries always with a smile putting us at ease with the problem we had
18 augusti 2026
Svar från Hays Travel - Colwyn Bay
To Sandra,
Thank you for your wonderful 5-star review! We are so pleased to hear that our manager Kemal was able to assist you with your queries and put you at ease.
Kind Regards
Hays Travel
Colwyn bay
Svar från Hays Travel - Colwyn Bay
To David,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and the booking process easy. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Colwyn bay
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