Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Se mer
Företaget har svarat
Made to feel welcome on entering the shop. Sorting tickets and boarding passes was quick and easy. Have been booking through this store for a few years now. Always get great service.
Företaget har svarat
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
10a High Street, SN15 3ER, Chippenham, Storbritannien
- 01249566039
4,9
Utmärkt
503 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Emma was so helpful
Emma was so helpful, respected our budget & needs totally.
Very polite lovely young lady, 2nd time she'd helped me.
21 maj 2026
Svar från Hays Travel - Chippenham
Thank you so much Wendy for your lovely review
Booking process was efficient and…
Booking process was efficient and professional.all round good experience.
20 maj 2026
Svar från Hays Travel - Chippenham
Thank you for this lovely review. It was a pleasure to help you get it all sorted.
Fantastic service from Karen
Fantastic service from Karen, really knowledgeable and helpful! Booked with ease.
17 maj 2026
Svar från Hays Travel - Chippenham
Thank you so much for your kind review, it was a pleasure to help you to book your amazing getaway.
Personalized experience
Personal contact face to face. Willing to search out relevant information for me. Printing out paperwork when I don't have access to a printer
12 maj 2026
Svar från Hays Travel - Chippenham
Thank you for this lovely review :)
Greece
Grace was very helpful and has hopefully put together a fantastic holiday for our 40th Wedding anniversary. Lets hope the holiday and destinations are as good.
1 maj 2026
Svar från Hays Travel - Chippenham
Thank you for this lovely review. :)
Svar från Hays Travel - Chippenham
Thank you for this review :)
Svar från Hays Travel - Chippenham
Thank you very much for leaving a review.
From Sarah
Cruise booking
We went in to book a cruise, we were served by Emma who was great from start to finish, she went through all the details and explained everything we needed to know and answered all our questions.
5 maj 2026
Svar från Hays Travel - Chippenham
Thank you so much for your kind review
Very nice team ill allways use this…
Very nice team ill allways use this branch for my holidays there allways happy to help
21 april 2026
Svar från Hays Travel - Chippenham
Thanks Colin we always appreciate the hot chocolates too!!
From Sarah & the gang :)
Grace at the Chippenham branch.
We were served by Grace at the Chippenham branch.
She was a lovely young lady and arranged our holiday
perfectly. We gave her all the details of what we wanted and she did the rest. Easy and efficient. Grace was very friendly and a great asset to the branch.
24 april 2026
Svar från Hays Travel - Chippenham
Thank you so much for this lovely review :)
Outstanding service
We have used Hays travel in Chippenham loads of times, and have always had outstanding service, the knowledge is second to none, you don’t get that on line so would highly recommend them to get you the right holiday at the right price, a big thank you to Sarah as the go to person, who knows what would like even when we don’t.
22 april 2026
Svar från Hays Travel - Chippenham
Thank you so much for your kind review always a pleasure to help arrange your holidays
Grace was friendly patient and…
Grace was friendly patient and competent.She booked a cruise for us and was very helpful.
1 april 2026
Svar från Hays Travel - Chippenham
Thank you so much for this lovey review :)
Karen our Agent from Chippenham branch…
Karen our Agent from Chippenham branch was exceptionally helpful in booking our Once in a lifetime holiday to Australia.
Karen was so helpful and polite in every way very knowledgeable in her job role.
Karen deserves a 10+
25 mars 2026
Svar från Hays Travel - Chippenham
Thank you so much for your kind review. I was a joy to help you arrange your amazing holiday.
Sarah is so helpful and considerate
Sarah is so helpful and considerate. She taylored the holidays I’ve booked to suit our requirements.
15 mars 2026
Svar från Hays Travel - Chippenham
Hi Ray, thanks so much for your lovely review. Sarah :)
Professional and friendly as always.
18 mars 2026
Svar från Hays Travel - Chippenham
We're so happy to hear that you find our service professional and friendly. Thank you as always!
Sarah
Excellent
Sarah was thoughtful, really kind and .. patient as she showed us options and then did a lot of research for us after we left. We've now booked!!
14 mars 2026
Svar från Hays Travel - Chippenham
We are so glad we could provide options and research to help you book your trip. Thank you for your review.
Chippenham, Hays Travel
Karen was very informative making sure…
Karen was very informative making sure that we received all the information required. Excellent service
11 mars 2026
Svar från Hays Travel - Chippenham
Hello both. Thank you so much for your kind review. I very much enjoy helping sort your holidays. Now for the next one!!
First class service, recommended
The booking agent Grace was extremely professional and helpful in putting together the holiday and all the accompanying additions requested into a package that met exactly what I was looking for.
8 mars 2026
Svar från Hays Travel - Chippenham
Thank you so much for this lovely review :)
Knowledgable and friendly…
We had a vague idea of what we wanted to book and the Hays consultant took us through all the options. She was very knowledgable and answered all of our questions. Half ann hour and we had booked a holiday that ticked all of our boxes and a few more.
2 mars 2026
Svar från Hays Travel - Chippenham
I'm glad we were able to help you find your perfect holiday and thank you for the lovely review :)
Kind regards,
Sarah P
Svar från Hays Travel - Chippenham
Thank you for your review, we are glad you had a positive customer experience in our store. :)
Kind regards,
Sarah P
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.