Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service from Sarah as usual. Booking a cruise through Hayes travel, Sarah is always helpful and knows what we are after when booking.
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Se mer
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The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
10a High Street, SN15 3ER, Chippenham, Storbritannien
- 01249566039
4,9
Utmärkt
505 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Chippenham
Thank you for your kind review. Kind regards, Sarah P
Karen looked after us efficiently and…
Karen looked after us efficiently and professionally. The service could not have been better. We ended up with exactly what we wanted
11 januari 2025
Svar från Hays Travel - Chippenham
Thank you for your lovely feedback. Have the best time :)
I always use Hays travel
I always use Hays travel, they treat you well, and if uou have a problem they do all they can to help solve it
30 december 2024
Svar från Hays Travel - Chippenham
Thank you so much for the lovely review, you are very welcome. Ruth
Svar från Hays Travel - Chippenham
You are very welcome . Sarah
Hays 1st choice
Happy atmosphere within newly refurbished store. Freindly staff. Sarah J always goes that extra mile to ensure customer happy.
18 december 2024
Svar från Hays Travel - Chippenham
Thanks Jules always a pleasure :)
Svar från Hays Travel - Chippenham
Thank you guys it was a pleasure booking you to Egypt.
Merry Christmas & Happy New Year!
Sarah
Chippenham - great personable service
Sarah (Chippenham) was very friendly, patient, helpful and knowledgeable.
We came in with two ideas for the half term.
These weren't viable so she took great care looking for something that matched our dates and times....Thank you Sarah....Rome here we come!
14 december 2024
Svar från Hays Travel - Chippenham
Thanks Lorraine l'm so glad we managed to find you Rome, looks amazing l'm very excited for you! Merry Christmas & Happy New Year!
Thanks Sarah
Sarah was so very helpful
Sarah was so very helpful and professional
Thank you for your hard work
15 december 2024
Svar från Hays Travel - Chippenham
Your very welcome Judith, l'm so pleased we managed to get you booked in the end.
Merry Christmas & Happy New Year!
Sarah
Excellent Service
Excellent service with friendly, helpful staff who went out of their way to ensure we had all aspects of our holiday covered. Sarah was amazing xx
10 november 2024
Svar från Hays Travel - Chippenham
Thanks Lianne, l had so much fun planning your amazing trip! Sarah :)
Svar från Hays Travel - Chippenham
Thank you for the review. Ruth
Ruth at Chippenham always goes above…
Ruth at Chippenham always goes above and beyond - that's why we keep using Hay's at Chippenham!
2 november 2024
Svar från Hays Travel - Chippenham
Thank you Paul for the lovely review , you are very welcome. Ruth
The Chippenham staff
The Chippenham staff are always friendly and helpful when I book flights through them.
And would recommend this branch to anyone.
8 november 2024
Svar från Hays Travel - Chippenham
You are very welcome as always. Ruth
Always friendly and helpful I always go…
Always friendly and helpful I always go there
26 oktober 2024
Svar från Hays Travel - Chippenham
Always a pleasure . Ruth
I made one call and within half an hour…
I made one call and within half an hour Sarah had researched all the options and returned the call to me with booking quickly secured. It couldn't have been easier!
17 oktober 2024
Svar från Hays Travel - Chippenham
Thanks Mike, enjoy the rest of your stay! Sarah
Absolutely fantastic advice and support…
Absolutely fantastic advice and support 5 star service
12 oktober 2024
Svar från Hays Travel - Chippenham
Thanks Sonia, look forward to hearing all about it!! Sarah :)
Sarah was attentive
Sarah was attentive, patient and answered all my questions
Booking was slick and easy
6 oktober 2024
Svar från Hays Travel - Chippenham
Thank you for writing a review we always appreciate any feedback, regards Sarah
I find that Charlotte was very polite…
I find that Charlotte was very polite and charming she helped me alot thank you hays
28 september 2024
Svar från Hays Travel - Chippenham
Thank you for your lovely review Deborah. You are very welcome. :-)
Perfect birthday treat!
Sarah was very helpful and patient in finding us the perfect birthday away trip
17 september 2024
Svar från Hays Travel - Chippenham
Thank you Tanya, always a pleasure arranging your little adventures!
Sarah :)
Svar från Hays Travel - Chippenham
Thank you so much for the lovely review, you are very welcome. Ruth
Cruise disappointment
On the 02/09/24 we went to hays travel in Chippenham to ask about a cruise, the travel agent showed us a P&O cruise which she recommended B507 as it included extras which were £200 on board spending and free parking. We decided to go with that one but had to sort insurance first( hays gave us an insurance company to ring) we tried to contact them all afternoon without success.
The next morning we managed to sort it so went to Chippenham with the medical number Hays required. We were then told the price had increased and the deposit and also much to our disappointment the on board spend had been removed by P&O.
We have emailed P&O and they it is a matter for Hays to sort.
We went onto the P&O website to look at our cruise and they are offering £460 on board spend so as you can imagine we feel very disappointed.
Hoping you can look on us favourably as we are both pensioners and £200 will go along way.
Thanking you in anticipation
Lawrence and Christine Johnson
4 september 2024
Svar från Hays Travel - Chippenham
We understand your disappointment with the changes to your cruise booking. It's frustrating when plans change, especially when it involves a significant expense. Unfortunately Tour Operators can remove campaigns at anytime and this is out of our hands.
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