David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
Företaget har svarat
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
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I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
159 High Street, GL50 1DF, Cheltenham, Storbritannien
- 01242808481
4,9
Utmärkt
629 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a quick & efficient service from…
Had a quick & efficient service from Pete at the Cheltenham store, very pleased
26 maj 2026
Svar från Hays Travel - Cheltenham
Thanks Mint, always a pleasure :) Have a fab time
They put together the holiday we wanted…
They put together the holiday we wanted with all aspects covered
Precisely. On the ball , well done !
24 maj 2026
Svar från Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure.- Lindsay
Extremely helpful
Extremely helpful , have booked a holiday exactly as we wanted and we will recommend you to our friends who may need help in their old age !
30 maj 2026
Rhodes booking experience
Dave, our advisor was pleasant, professional and dedicated in ensuring we booked the correct holiday for us. He went the extra mile in attending all our needs.
29 maj 2026
Svar från Hays Travel - Cheltenham
Thank you kindly for taking the time to review my service. It is always a pleasure to get you a lovely holiday :-)
Josh was brilliant listed to what I…
Josh was brilliant listed to what I wanted to book and went through the booking with me and made sure I was happy with it
30 maj 2026
Svar från Hays Travel - Cheltenham
Thank you so much for your lovely review! :-) It was a pleasure to book your holiday! Have a wonderful time. :-)
It's the quality of the staff and their…
It's the quality of the staff and their desire to help their customers towards a seamless holiday experience.
It's a pleasure to be a Hays client.
We felt valued and safe.
2 maj 2026
Svar från Hays Travel - Cheltenham
Thank you kindly for taking the time to review my service. Im glad we got you booked on a lovely holiday :-)
Attentive and professional booking…
Attentive and professional booking experience with Joshua
28 maj 2026
Svar från Hays Travel - Cheltenham
Thank you so much for your lovely review! :-) I hope you have a wonderful time away. :-)
Svar från Hays Travel - Cheltenham
Thank you for your lovely review! I'm glad you found my service helpful and professional, and I hope to help you with your future travel plans! - Charlotte
Happy Lady
Charlotte was really nice. Very helpful and a bit of fun. She really helped an older person who is not good with on line stuff. I am very grateful
7 maj 2026
Svar från Hays Travel - Cheltenham
I'm glad I could help book your flights and make it an enjoyable process for you! Thank you for the positive feedback :)
Very competent team
Very competent team, the lady I dealt with was very helpful and quick to deal with my requests.
2 maj 2026
Svar från Hays Travel - Cheltenham
Thank you so much for your kind comments! :-)
Booking our holiday to Majorca
We have booked holidays with Hays Travel Cheltenham many times. Each time we have asked for David, as he is alays very helpful and efficient. Yesterday was no different. He made our booking to Majorca so stress free, and answered any queries we had so efficiently. I recommend Hays Travel every time.
6 maj 2026
Svar från Hays Travel - Cheltenham
Thank you for your kind comments. :-) We are so pleased you found our service helpful and efficient. Have a wonderful time :-)
Svar från Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure
Very friendly staff
16 april 2026
The simple holiday solution
A friendly and helpful agent listened to our requests and immediately found a couple of possibilities which were ideal. It was all booked and confirmed by the following morning. Excellent.
10 april 2026
Svar från Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure to book. Have a lovely time- Lindsay
Great experience
Ashleigh was extremely efficient and very friendly, and the whole experience was great.
Top marks!!
15 april 2026
Peter at Cheltenham was excellent again…
Peter at Cheltenham was excellent again found us plenty of choices and everything was booked with a couple of days making it as easy as possible
30 mars 2026
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