This is our second holiday booking with Hayes Travel. Peter the manager was very attentive, polite and patient. We didn’t feel rushed to make a decision and the whole booking experience was dealt with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Charlotte has been very good in face to face service. She is very patient and flexible in anwsering and seeking information on the hoof. Far better than booking this all on line.
Företaget har svarat
We very pleased, the person we delt with was extremely polite and patient putting together our multiple hotel road trip and several changes to achieve a great price. Second time booking through Hays i... Se mer
We have booked holidays with Hays Travel Cheltenham many times. Each time we have asked for David, as he is alays very helpful and efficient. Yesterday was no different. He made our booking to Majorc... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
159 High Street, GL50 1DF, Cheltenham, Storbritannien
- 01242808481
4,9
Utmärkt
607 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We found the staff extremely helpful…
We found the staff extremely helpful with everything
28 juli 2026
Very good quick informative good…
Very good quick informative good helpful advice will use them again
5 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Quick helpful service felt very…
Quick helpful service felt very confident going ahead with my booking.
4 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review :)
Very helpful took the time to find what…
Very helpful took the time to find what we asked for, did it with a smile Very friendly.
4 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for the great feedback! I appreciate your kind words - Charlotte :)
Back again!
This is our second holiday booking with Hayes Travel. Peter the manager was very attentive, polite and patient. We didn’t feel rushed to make a decision and the whole booking experience was dealt with professionally and efficiently. We would definitely recommend.
27 juli 2026
Svar från Hays Travel - Cheltenham
Thank you so much for taking the time to write a review. It was lovely to meet you both and look after your holiday needs. All the very best Peter
Charlotte the Star
Charlotte has been very good in face to face service.
She is very patient and flexible in anwsering and seeking information on the hoof.
Far better than booking this all on line.
29 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for the great feedback! I always strive to be patient and flexible when assisting customers and it's great to know that our in-person service is appreciated! - Charlotte
Very clear and concise about all…
Very clear and concise about all possible routes/times.
Good guidance- I don’t travel often!
A good experience overall.
31 juli 2026
Easy booking to make
Easy booking to make, handled quickly and straightforward, no hassle or pressue.
29 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I made your booking experience quick, straightforward, and hassle-free! - Charlotte
Booked city break to Barcelona
Booked city break to Barcelona, Peter was very helpful, accommodating and booked holiday for me
28 juli 2026
Svar från Hays Travel - Cheltenham
Thank you Saba, I was lovely to be able to assist you with your trip. See you soon for the boarding passes. All the best Peter
The young lady who booked our cruise…
The young lady who booked our cruise was extremely efficient and the service was excellent
21 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review :)
Hayes Travel (Peter) - Great Service
Great, friendly and professional service from Peter who quickly confirmed our requirement then provided options in a timely manner then supported us throughout the booking and confirmation process.
20 juli 2026
Svar från Hays Travel - Cheltenham
It was so lovely to meet you both, you are pure delight to talk to and I’m thrilled I’ve help to arrange your holiday . I’ll help you every step of the way. Very best Peter
Charlotte was superb help and made…
Charlotte was superb help and made booking a lot easier, then helping to resolve flight issues
14 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I was able to make the booking easier for you and also help to resolve flight issues. - Charlotte
Svar från Hays Travel - Cheltenham
Thank you for your kind review :)
Great service from start to finish
23 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review!
Time to listen to us to find a holiday…
Time to listen to us to find a holiday that was right for us both this was outstanding so happy.
22 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review!
Svar från Hays Travel - Cheltenham
Thank you for your kind review, it is always lovely to see you!
Svar från Hays Travel - Cheltenham
Thank you for your kind review :)
Booking our cruise with Ashleigh at…
Booking our cruise with Ashleigh at your Cheltenham branch was a very good experience, she sorted everything we requested, will definitely book with Ashleigh again.
18 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time!
Friendly and very efficient
Friendly, helpful staff. Very efficient. I was just booking a flight, but the whole process was explained to me, clearly, including the next steps. Very easy.
15 juli 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.