David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
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This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
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I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
159 High Street, GL50 1DF, Cheltenham, Storbritannien
- 01242808481
4,9
Utmärkt
629 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All staff great.
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
2 september 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely comments :-)
David was very helpful using his…
David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
1 september 2026
Svar från Hays Travel - Cheltenham
Thank you kindly :-)
Very very helpful staff
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
27 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you :-)
The service I received from Charlotte…
The service I received from Charlotte was absolutely excellent. Everything explained easily and nothing was too much trouble.
19 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you so much for your excellent feedback! I'm happy to know that I explained everything clearly and was so helpful in booking your holiday! - Charlotte
Svar från Hays Travel - Cheltenham
Thank you for the lovely review! I'm glad I could be of help - Charlotte :)
Staff very knowledgeable and helpful.
18 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your feedback :)
As usual all very smooth & simple
As usual all very smooth & simple. Very easy & professional.
21 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your feedback, it was a pleasure :)
Peter in the Cheltenham branch is very…
Peter in the Cheltenham branch is very helpful, communication is very quick and clear, thank you Peter for all your help with this years cruise which was amazing our 2027 family holiday to Egypt 🇪🇬
21 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you Kerry for your kind review. Its always a pleasure to see you and Wesley. I really appreciate your loyal custom. Very best Peter
Fantastic service
Peter at the branch was so helpful - a great asset to your business I feel - nothing was too much trouble and he spent ages to get us where we wanted to go
14 augusti 2026
Svar från Hays Travel - Cheltenham
Thanks Debs, Nigel, we managed to get there in the end. It was great challenge and I'm delighted we found a nice villa in your preferred Greek island. Have a great time, all the best Peter
Excellent service
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitable suggestions within five minutes. Written communication following this was helpful and, as a result, we've booked a holiday. Thank you!
11 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you so much for this lovely feedback! I'm glad I found options that met your requirements so quickly. I look forward to assisting you again in the future! - Charlotte
Charlotte in Your Cheltenham branch was…
Charlotte in Your Cheltenham branch was so very helpful to me in booking my cruise I will give her 100% she went through everything with me booked it and I can’t say enough about her. She was so good thank you.
12 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for the fantastic feedback! I'm so glad I was helpful in booking your cruise. I really appreciate your kind words - Charlotte
Svar från Hays Travel - Cheltenham
Thank you very much
Quick friendly service with patience of…
Quick friendly service with patience of old Nick whilst we changed the plans several times to arrive at the required outcome.
2 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your feedback Paul, it was a pleasure as always! Have a fab time! - Lindsay
David in hays Cheltenham was excellent…
David in hays Cheltenham was excellent he sorted holiday out wound calmly as usual
15 augusti 2026
Svar från Hays Travel - Cheltenham
Thanks for posting your kind review. Kind regards The Cheltenham team
A Holiday booked
Ashleigh was professional but friendly and she could answer our questions
16 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your lovely review :)
Very helpful assistant
Very helpful assistant, coudnt do enough for us, taylor made the perfect location
14 augusti 2026
Svar från Hays Travel - Cheltenham
Thanks Jim, really appreciate your kind words. All the best Peter
Svar från Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure.
I always book my holidays with Hays as…
I always book my holidays with Hays as I am confident with the price and service I receive.
11 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you :-)
Excellent Charlotte was professional…
Excellent Charlotte was professional helpful and very friendly
9 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for the lovely review! I'm glad I was professional, helpful and friendly whilst booking your holiday! - Charlotte :)
Charlotte was great
Charlotte was great, really helpful and made a holiday we hadn’t planned where to go incredibly easy.
9 augusti 2026
Svar från Hays Travel - Cheltenham
Thank you for your wonderful 5-star review! I'm glad I was really helpful and made planning your holiday incredibly easy! - Charlotte :)
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