Thank you to Emilie for helping us to plan and book our summer holiday for next year. She was so efficient and helpful. There were other staff present who also offered suggestions and advice on hotels... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... Se mer
Företaget har svarat
All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... Se mer
Företaget har svarat
This is the 3rd holiday I have booked with Brodie's help, nothing is too much trouble, she researches anything I ask for, goes beyond expectations trying to secure the rights dates for us & is very pa... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, Storbritannien
- 01748448021
4,9
Utmärkt
803 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient and friendly
Very thorough, efficient and friendly. Enabled me to book the specific cabin I wanted and various optional excursions during the cruise itself. Took the time to check everything out including talking direct to cruise company.
11 juli 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your river cruise, I hope you have a fantastic time away :) Thank you Emilie
Always get great service from the staff…
Always get great service from the staff today it was Brodie who was very helpful.
11 juli 2026
Svar från Hays Travel - Catterick
Thank you for leaving this lovely review. It was a pleasure having you in store and getting your holiday booked. Thank you, Brodie :)
Successful holiday booking!
We were made to feel very welcome.
We had quite a few options we wished to explore and variables to consider.
Bethany was very helpful and patient. She was happy to look at various options and sorted our holiday package for us with efficiency. Very impressed.
Thanks.
9 juli 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time away in Greece. Thank you Beth :)
Exceptional service
This is the second time that we have used Hays Travel to book our holiday and the service again has been exceptional. Brodie and Laura were really helpful in finding us a great holiday that met all our requirements and took all the stress of booking away from us. I would highly recommend Hays Travel and will continue to use them for future holiday bookings.
7 juli 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a fantastic time away :) Thank you Brodie and Laura
Emilie and Tyler were very helpful with…
Emilie and Tyler were very helpful with our enquires and the booking of our cruise. A great experience all round.
8 juli 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to get your cruise booked. Thank you Emilie and Tyler :)
Very helpful and a pleasant experience
Brodie was very pleasant, helpful, patient and understanding of our first time booking a cruise for a family. She went out of her way to ensure the best holiday available for our group.
30 juni 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. It was a pleasure getting your first cruise booked and I am sure you will have an amazing time! Thanks, Brodie :)
Pleasant experience
Very , helpful Member of Staff,
Emilie.
Listened to our requests,
Talked us through every step of booking process, answered questions and made sure we understood every detail.
Every detailed was addressed and all this with a very pleasant disposition and a happy smile.
30 juni 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your cruise. I hope you have a fantastic time! Thank you Emilie :)
Booked a surprise holiday and they were…
Booked a surprise holiday and they were absolutely amazing
20 juni 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time! Thank you Tyler :)
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this review. I am glad I was able to find what you were looking for. Thanks, Tyler :)
Very good
Tyler and the team were great and sourcing a holiday that matched my requirements. Communication was quick and clear.Great service.
23 juni 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. Thank you, Tyler :)
Svar från Hays Travel - Catterick
Thank you for leaving this review. It was a pleasure getting your holiday booked. Thank you, Brodie :)
Very friendly staff who helped me…
Very friendly staff who helped me through booking my holiday highly recommended.
20 juni 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your cruise. Thank you Beth :)
Excellent service Birdie was amazing…
Excellent service Birdie was amazing and found us a great deal xx Catterick office x
12 juni 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a great time! Thank you Brodie :)
Stress free booking
So helpful in getting me a full refund for my airport parking when I had to cancel. After many problems with online booking for Ryan air, I’ve decided to book everything with a travel agent from now too. The lady couldn’t have been more helpful and took all my stress away. Thank you
5 juni 2026
Svar från Hays Travel - Catterick
Thank you for leaving us this lovely review. I am sorry you had to cancel your holiday and I hope you can get away again soon. Thank you, Brodie and Tyler :)
Svar från Hays Travel - Catterick
Thank you for leaving this review. I hope you have an amazing holiday. Thank you, Emile :)
The service was brilliant
The service was brilliant, we felt listened too and were able to find a lovely peaceful holiday which we both needed
4 juni 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. It was a pleasure finding your holiday and I am sure you will have a peaceful time! Kind Regards, Beth :)
Friendly helpful staff that were able…
Friendly helpful staff that were able to advise on hotel , flights and destination
10 juni 2026
Svar från Hays Travel - Catterick
Good Afternoon Carolyn, thank you for taking the time to leave such a kind review. It was my pleasure to get your holiday booked and I hope you have an amazing time away. Kind Regards, Brodie :)
Found the holiday and hotel we asked…
Found the holiday and hotel we asked for and more flights etc , great staff too
8 juni 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this review. It was lovely having you both in store and getting your holiday booked. I hope you have a great time. Thanks, Brodie :)
Tyler was very friendly and helpful
Tyler was very friendly and helpful. Managed to book our cruise for us and even secured the same room we stayed in in April.
Highly recommended.
8 juni 2026
Svar från Hays Travel - Catterick
Thank you for your lovely review :) It was a pleasure to rebook this cruise for you and secure that same cabin, Thank You Tyler :)
Great honest interaction with all…
Great honest interaction with all individuals. Brilliant real life experiences given but not forced upon
8 juni 2026
Svar från Hays Travel - Catterick
Thank you for leaving us this kind review. It was a pleasure having you in store and getting your holiday booked. Thank you, Hays Travel Catterick :)
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