The person we spoke to, Claire I believe her name was, was very knowledgeable and clearly passionate not just about the work but the people aspect. She listened to what was wanted, where we could make... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hanaha our Hays representative was outstanding and accomadated our needs as new travellers to a tee. Explained options and found us the best deals and explianed /showed us other services on offer wi... Se mer
Företaget har svarat
Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... Se mer
Företaget har svarat
Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, Storbritannien
- 01977878617
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
We have always booked online but…
We have always booked online but decided last year to book through Hays travel in Castleford. We found it all stress free as Hannah took care of everything, including checking in. All we had to do was collect the tickets. So this year was a no brainier.
This year we went to see Hannah again. We wasn’t sure where we wanted to go and I just told her what we were looking for and she found a holiday which ticked all boxes. Thank you Hannah for that personal touch and great customer service.
14 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for choosing to book with us again, and thankyou for taking the time to leave a lovely review for Hannah! :)
BRILLIANT service by Chelsea
BRILLIANT service by Chelsea, together with a smile.
All the staff in the Castleford branch do their very best to get you the best prices.
21 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for booking with us again, and taking the time to leave a lovely review. It is very much appreciated :)
Highly recommended.
Once again we booked a holiday with Hayes Travel Castleford & per usual we had fantastic service from Sophie who is a credit to the branch & company, but to fair all of the Staff are great at this Branch, thank you Hayes Travel.
20 februari 2026
Svar från Hays Travel - Castleford
Thank you for such lovely feedback,
Its really is appreciated,
Many Thanks
Laura.
Sophie was great second time we have…
Sophie was great second time we have booked with her. Lovely Girl can't do enough for you.
15 februari 2026
Svar från Hays Travel - Castleford
Thank you for such lovely feedback,
Its really is appreciated,
Many Thanks
Laura.
Lovely warm friendly welcome and very…
Lovely warm friendly welcome and very helpful and knowledgeable providing lots of options and information
10 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review, it is very much appreciated :)
What a great service
What a great service, Claire is excellent and has gone above and beyond for us. We’ll be using Castleford branch for our holidays in the future.
5 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review, it is very much appreciated :)
Bent over backwards to help us find our…
Bent over backwards to help us find our holiday definitely will book another holidays at the castleford branch.
17 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review, it is very much appreciated :)
The young lady ruby was really helpful…
The young lady ruby was really helpful nothing was too much trouble for her
16 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review, it is very much appreciated :)
Very easy smooth
Very easy smooth, information clear and easy to understand. Staff excellent and great service
15 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review, it is very much appreciated :)
Superb service with a smile and great…
Superb service with a smile and great sense of humour.
15 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review! :)
Laura who dealt.with us was amazing …
Laura who dealt.with us was amazing credit to the company
14 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for booking with us and taking the time to leave a lovely review! :)
Lady was so helpful nothing too much…
Lady was so helpful nothing too much trouble helping us
Ended up with an amazing deal thank you x
6 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review! :)
Smile
Smile going in too book are holiday has looked after and know where going to still be smiling coming out with holiday all sorted ,Hannah always looks after us at casteford branch and were always satisfied
12 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for booking with us again! We really appreciate you taking the time to leave a lovely review :)
The lady who booked my trip very…
The lady who booked my trip very helpful above and beyond. The Castleford shop had a very friendly vibe.
13 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely feedback! :)
Svar från Hays Travel - Castleford
Thank you for such lovely feedback,
We really appreciate it.
Many Thanks
Hays Travel Castleford
We use them all the time they are good…
We use them all the time they are good at there jobs.
5 februari 2026
Svar från Hays Travel - Castleford
Thank you for such lovely feedback,
We really appreciate it.
Many Thanks
Laura
Cruise holiday
Staff always very friendly and helpful and efficient always try their best to meet my requirements
11 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review :)
From the minute I entered I knew I…
From the minute I entered I knew I would be happy! Friendly, clean shop, warm welcome and outstanding service! Helped me find our dream holiday and full of really good advice. 100% recommend
8 februari 2026
Svar från Hays Travel - Castleford
What a lovely review! Thank you so much for your positive feedback :)
Excellent customer service
Excellent customer service. The assistant got us a great deal on our holiday. The Castleford store is Amazing all the staff are helpful and very friendly.
8 februari 2026
Svar från Hays Travel - Castleford
Thankyou so much for your lovely review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.