I received excellent and very friendly service from Emma at the Broadstone office. I requested a quote for a Silversea cruise, this was actioned by Emma in a very efficient manner & received the said... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... Se mer
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I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... Se mer
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Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
191 Lower Blandford Road, BH18 8DH, Broadstone, Storbritannien
- 01202 658008
4,9
Utmärkt
707 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A friendly welcome but wrong hotel
A friendly welcome and help with decision making for a last minute break. However, we have ended up NOT in the place we were hoping. We booked a hotel in Costa Adeje but it is not in the resort but in Adeje, despite the hotel address. It is not possible to walk into Costa Adeje from where we are. Disappointing outcome but feel Jet 2 need to be advised.
2 november 2025
Svar från Hays Travel - Broadstone
Hello Mrs Driver,
I am very sorry that the hotel wasn't in the location you hoped for. I will look into the booking process at our end and respond to you by Friday. Sue-Assistant Manager
The customer service and friendly approach.
The customer service, the knowledge of destinations , the friendly approach and ease of booking holidays knowing it’s all been put into place and sorted .
9 november 2025
Svar från Hays Travel - Broadstone
Thank you for your kind review :-)
Svar från Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your kind comments. It was a pleasure to get you all booked up! Emma
A good choice of Travel Agent. Happy to recommend.
This was the first time I had booked a trip through Hays Broadstone.I dealt with the Branch Manager Emma and found her to be very knowledgeable, friendly and helpful giving good advice on the choices available. There was no hard sell. Will use again.
5 november 2025
Svar från Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your kind comments. It was a pleasure to get you booked. Emma
Great Service at Hays Travel.
Very pleased with our experience at Hays Travel - Broadstone. Booking was a breeze, good, practical advice given and a super holiday was booked. Thank you.
6 november 2025
Svar från Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to get your fabulous trip booked for you!
Thanks
Chloe
Very helpful
They took the time to understand what we were looking for, came up with options, spent time refining and then summarised what we were getting
4 november 2025
Svar från Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to help you.
Chloe
Svar från Hays Travel - Broadstone
Thank you for your kind review.
Always a pleasure to help :-)
As usual Chloe came up with a package…
As usual Chloe came up with a package that exactly suited our requirements ans was within budget. Wouldn’t hesitate to recommend Hays
2 november 2025
Svar från Hays Travel - Broadstone
Thank you for your kind review
Chloe :-)
Always a pleasure dealing with the…
Always a pleasure dealing with the ever-helpful Lyndsay at the Broadstone branch.
24 oktober 2025
Svar från Hays Travel - Broadstone
Thank you so much for your kind words. We hope you enjoy your upcoming trip.
Lindsay :-)
Great place to book a holiday
Sue arranged our trip so we could do the itinerary we wanted. Her experience of visiting the area we wanted to go was invaluable. We always get great service at Hays and have used them for many years.
21 oktober 2025
Svar från Hays Travel - Broadstone
Thank you for your kind review.
Knowledgeable and professional team
28 oktober 2025
Svar från Hays Travel - Broadstone
Thank you for your review and booking with us :)
Easy payment plan
Always accommodating . Easy payment plan making the holiday more achievable
18 oktober 2025
Svar från Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Emma
A short break
Emma went through the options carefully and we came up with a good short break
25 oktober 2025
Svar från Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Emma
Lyndsay was great
Lyndsay was great, listed and understood what I was looking for. She was patient and looked for options that suited our needs. Great service will definitely use Hays Travel again.
21 oktober 2025
Svar från Hays Travel - Broadstone
Thank you for taking the time to leave such a lovely review. I am so pleased we found you just what you were looking for.
Thank you
Lindsay :-)
Excellent customer service.
Always a positive experience when booking a holiday with Hays, Broadstone. Have used them many times.
Sue, deputy manager is my go-to person, but all staff equally helpful.
Wouldn't use any other travel agent.
15 oktober 2025
Booking our holiday to Dubai.
Lindsey was so welcoming from the minute we stepped into the shop. She listened to our wishes and found us exactly what we wanted. At no point did she put pressure on us at any point.
Lindsey worked hard to put together our holiday package and to get us the best flight times with the airline we wanted to fly with.
Thank you so much for being so professional, and so helpful.
4 oktober 2025
Svar från Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your kind comments. So pleased we managed to get you booked and the flight times just right.
Thank you
Lindsay
Svar från Hays Travel - Broadstone
Thank you for your kind review :)
Svar från Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. So pleased we managed to get you booked. Emma
A pleasant experience with Mia
A pleasant experience with Mia. She found good ticket prices for the flights I wanted. Would/will go again, preferring a person to a screen.
28 september 2025
Svar från Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments.
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