It is lovely to have the reassurance of Hays booking our travel then we know it is done correctly. The consultants in the Berwick branch are so helpful and caring with our arrangements, it is a pleasu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spoke to Becky who was so polite and knowledgeable and handled our cruise booking with aplomb.The staff at Berwick branch are all excellent and make the customers life so easy
Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... Se mer
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I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
31 Marygate, TD15 1AT, Berwick, Storbritannien
- 01289318078
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's4 a long time since we been abroad…
It's a long time since we been abroad so was bit nervous going in to book holiday but the we had no worries the staff were excellent very helpful measured us went thru everything with us Shani made us so at ease So all booked up and won't be last holiday we book Thanks to Shani think that's how her name was spelt
1 mars 2026
Svar från Hays Travel - Berwick
Thanks so much for the lovely review June, pleasure to get you booked :)
1st class service again
What I love about Hays travel is the continuity of the staff. Same staff that we booked with 2 years ago and they remembered us. First class service from the team in the Berwick store. Would never buy online again when you get this friendly service in store.
8 mars 2026
Svar från Hays Travel - Berwick
Thank you so much for your lovely review we very much appreciate it :)
First class service
Made to feel that choosing the best holiday for ourselves was a priority. Very friendly service and sorted efficiently.
First class service!
1 mars 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Amazing service as always from the…
Amazing service as always from the ladies at hays in Berwick x
1 mars 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review Sharon :)
Svar från Hays Travel - Berwick
George,
We appreciate you taking the time to leave us this great review! We are so happy we could assist you and provide clear explanations.
berwick, Hays Travel
Great welcome and customer service
Great welcome and customer service, staff are very informative and friendly.
26 februari 2026
Svar från Hays Travel - Berwick
Jools,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear you enjoyed our informative and friendly service.
berwick, Hays Travel
Great staff at Berwick
1 mars 2026
Svar från Hays Travel - Berwick
We appreciate you taking the time to share your positive experience with our staff; thank you so much for the review.
berwick, Hays Travel
Svar från Hays Travel - Berwick
Mr Trevor Standing,
We appreciate you taking the time to leave us a review. We're so happy to hear our knowledgeable staff made booking easy!
berwick, Hays Travel
Helpful and efficient at meeting my…
Helpful and efficient at meeting my holiday wishes. Good to support a local branch in my small town.
5 mars 2026
Svar från Hays Travel - Berwick
Liz Parkes,
We appreciate your feedback and are so glad we could efficiently meet your holiday wishes while supporting our local branch. Thank you!
berwick, Hays Travel
Becky was SO helpful and understanding…
Becky was SO helpful and understanding of the fact that I am 85 years old and not confident with technology
25 februari 2026
Svar från Hays Travel - Berwick
Aw thanks Margaret-we are always here to help in any way possible :)
Shaun’s and Becky were very helpful and…
Shaun’s and Becky were very helpful and were understanding of our situation as we have little experience of travelling flying and travelling overseas.
24 februari 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review Sheila, it was a pleasure getting you booked :)
It was just so easy !
It was just so easy !
I left a message regarding a FB post I had seen, a message came back with a link and the holiday was booked.
1 mars 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review Helen, pleasure to get you booked up again :)
We went in knowing exactly what we…
We went in knowing exactly what we wanted so everything was done.and dusted in a few minutes. Very efficient
1 mars 2026
Svar från Hays Travel - Berwick
Kenneth Lowe,
We appreciate you taking the time to share your experience. We're so happy we could assist you efficiently with your arrangements!
berwick, Hays Travel
Always ready to help
Always happy to help and everyone is lovely and polite to you as soon as you walk through the door very helpful with whatever you ask them and they make you feel relaxed with no pressure.
27 februari 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review Shelly :)
Beyond the all of duty
Danielle,the agent in Hays store was excellent,especially as we were not quite sure where we wanted to travel to.
25 februari 2026
Svar från Hays Travel - Berwick
Patricia Hodgson,
We're happy to hear that our agent was helpful while you were deciding on your travel plans. Thank you for sharing your positive experience with us!
berwick, Hays Travel
Becky is the Best !!!!!!
25 februari 2026
Svar från Hays Travel - Berwick
Mr Evan Wakenshaw,
We're so glad you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us!
berwick, Hays Travel
Freindly and very helpfull staff,always…
Freindly and very helpfull staff,always use berwick branch 4 our holidays
18 februari 2026
Svar från Hays Travel - Berwick
Stephen Reid,
We appreciate you choosing our Berwick branch for your holidays. We're so happy to hear our staff are friendly and helpful to you.
berwick, Hays Travel
Friendly
Friendly, professional,knowledgeable staff. Met all of our requirements and requests.
25 februari 2026
Svar från Hays Travel - Berwick
Christine,
We appreciate you sharing your experience with us! We are happy to hear that our team met all your needs with their expertise.
berwick, Hays Travel
Summer was professional and welcoming …
Summer was professional and welcoming and found us the holiday we where looking for and explained everything and that when we need are currency we could come back and get it with yourself and Jolene came over and explained what we could do what we wanted currency wise and also about the travel card for money they where both very helpful and friendly.
20 februari 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review Sheryl :)
Fantastic customer service
Thanks Danielle
Thank you for taking time to offer us choices which met our requirements
Great customer service , and all booked up. Thank you for all your time and patience and hassle free
21 februari 2026
Svar från Hays Travel - Berwick
You are so very welcome, i am pleased you got what you were looking for. Thank you for such a lovely review.
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