Danielle was great help. Booked our cruise & hotel stay. Would like more info on our trip though as we are not frequent travelers ( and Daniele was going on her own holiday at weekend. Felt le... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Immediate understanding of what we needed. A wide range of options offered. We are awkward customers, we're not always in the same price range, this time, low, and yet off we go.
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We have booked with Hays Travel for many years. Danielle did a fantastic job in finding us a holiday and couldn't have been more helpful. That's why we come back every year. First class service. W... Se mer
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Shauni went above and beyond getting me best deal for my next holiday making sure everything was in place for what was required
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
31 Marygate, TD15 1AT, Berwick, Storbritannien
- 01289318078
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Berwick
Thank you for the lovely review, have a fab time :)
Great service as always!
28 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Danielle was great help
Danielle was great help. Booked our cruise & hotel stay.
Would like more info on our trip though as we are not frequent travelers ( and Daniele was going on her own holiday at weekend.
Felt let down , when we had to deal with a new recruit who didn’t get much help from other staff as Daniele was busy with long booking for another client.
Recruit wasn’t confident , her training lacking , little support from other lady within office .
17 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Great personal service.
Immediate understanding of what we needed. A wide range of options offered. We are awkward customers, we're not always in the same price range, this time, low, and yet off we go.
25 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
The staff were very knowledgeable about…
The staff were very knowledgeable about all our needs and carried out our booking professionally
18 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
We have booked with Hays Travel for…
We have booked with Hays Travel for many years. Danielle did a fantastic job in finding us a holiday and couldn't have been more helpful. That's why we come back every year. First class service. Well Done.
24 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Shauni went above and beyond getting me…
Shauni went above and beyond getting me best deal for my next holiday making sure everything was in place for what was required
21 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Hays Travel Berwick - Brill
Have used Hays Travel Berwick before and can't rate them high enough. All staff are so friendly and helpful and Shauni booked for us this time and she was brill.
18 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Great customer service staff friendly…
Great customer service staff friendly and knowledgeable
10 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
So nice dealing with hays travel in…
So nice dealing with hays travel in Berwick your staff really helped us book our holiday no hassle and always with a smile .
5 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Becky as always really great
Becky as always really great, got a lovely holiday to Bourgas.
3 maj 2026
Svar från Hays Travel - Berwick
Thanks for your review Gordon :)
Both people I have seen to book my…
Both people I have seen to book my short break both extremely helpful and friendly
9 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review :)
Becky at Berwick office was so helpful…
Becky at Berwick office was so helpful it made inquiring and booking our trip to Malta easy and painless everyone was helpful and friendly nice doing business with them we will definitely be back
9 maj 2026
Svar från Hays Travel - Berwick
Thank you for your review :)
Was welcomed with a lovely smile aand…
Was welcomed with a lovely smile aand as soon as i said what i was looking for came up with the very holiday that suited was very clear and concise could not have been more helpful
10 maj 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review :)
October holiday
Spoke to Shauni,excellent, helpful service as always,I can't praise the office any higher with all staff so cheery and helpful and always so happy to help
8 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up again :)
They were very helpful you could not…
They were very helpful you could not complain about anything
6 maj 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review Shirley, pleasure to get you booked :)
Hays travel Berwick upon tweed 5 star
We booked our holiday to Tenerife yesterday at the Berwick upon tweed branch, they are all so very helpful and always a smile!!
6 maj 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review :)
Sophie the membr of staff who did my…
Sophie the membr of staff who did my booking was very helpful,on all aspects of the booking. A very relaxing experience as usual when booking with Hays if Berwick. All staff are really helpful,always.
3 maj 2026
Svar från Hays Travel - Berwick
Maggie Smith,
We appreciate you taking the time to share your kind words. We're so happy to hear that your booking experience was relaxing and that our team was helpful as usual!
Kind Regards
Hays Travel Berwick
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