Spoke to Becky who was so polite and knowledgeable and handled our cruise booking with aplomb.The staff at Berwick branch are all excellent and make the customers life so easy
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is lovely to have the reassurance of Hays booking our travel then we know it is done correctly. The consultants in the Berwick branch are so helpful and caring with our arrangements, it is a pleasu... Se mer
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Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... Se mer
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I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
31 Marygate, TD15 1AT, Berwick, Storbritannien
- 01289318078
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and very helpful staff
Friendly and very helpful staff
Easy to get several options on the holiday I wanted to suit the money I wanted to spend
22 januari 2026
Svar från Hays Travel - Berwick
Aww thankyou for your lovely review :)
Staff were brilliant.
Staff were brilliant.
Did exactly what we asked and were very helpful
3 februari 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review Helen :)
Very friendly and helpful staff group
Very friendly and helpful staff group. They sorted our holiday and were friendly with our dog ……brought him a bowl of water without us needing to ask. Thank you
25 januari 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review, we appreciate it so much
Hays Travel Berwick, 1st class
Always use Hays Travel in Berwick as the staff are very obliging and helpful, wouldn’t go anywhere else.
Thanks for your help again girls. 😀
1 februari 2026
Svar från Hays Travel - Berwick
Graham,
We appreciate you choosing us for your travel needs and for sharing your kind words. We're so happy to hear that our team is always helpful and obliging!
Hays Travel
Brilliant as always
Friendly officiant always a pleasure to go in and book a holiday in Berwick upon tweed store never fail to find us a brilliant holiday keep up the good work guys
31 januari 2026
Svar från Hays Travel - Berwick
Mr Keith Shell,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that we consistently find you brilliant holidays.
Hays Travel
Svar från Hays Travel - Berwick
Thank you so much for your lovely review. We really appreciate it
Overall we were very happy with the…
Overall we were very happy with the service we received. It made our lives easier as we didn't know where to start. When we made our payments it made it all very exciting as we now knew it was going happen.
21 januari 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Booking made very easily
Rebecca was extremely helpful on both occasions my husband and I visited and made our booking very easily. Rebecca had a lovely attitude and was polite throughout. Wish there were more Rebecca's.
25 januari 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Svar från Hays Travel - Berwick
Thank you for your review :)
Bespoke Holiday
This is the second time we have asked Hays Travel to produce a bespoke and very personal holiday for my wife and I. The service we have had from Shauni at Hays Travel in Berwick-upon-Tweed has been quite outstanding. She listened very carefully to what we wanted and then produced exactly what was required. We could not asked for more.
20 januari 2026
Svar från Hays Travel - Berwick
Thank you very much for your lovely review :)
Have booked with your berwick branch…
Have booked with your berwick branch many times,and always find the staff very professional and friendly to deal with a credit to your company.
17 januari 2026
Svar från Hays Travel - Berwick
Wow thank you for such a lovely review. we really appreciate your feedback and so pleased you had a great experience
Service was incredible
Service was incredible. Staff was so knowledgeable and throughly checked all options to get us the best deal possible. Highly recommend going here to book your holiday
25 januari 2026
Svar från Hays Travel - Berwick
Aww thanks for your lovely review :)
We had a great experience we were…
We had a great experience we were guided every step of the way on the booking of our holiday
18 januari 2026
Svar från Hays Travel - Berwick
Good afternoon, thank you for the lovely review :)
The staff at Berwick are always very…
The staff at Berwick are always very helpful and friendly.
17 januari 2026
Svar från Hays Travel - Berwick
Thank you for your review :)
Helpful friendly staff
Helpful friendly staff who are efficient and smile! No pressure but great service.
24 januari 2026
Svar från Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Excellent service and good advice now…
Excellent service and good advice now looking forward to my trip in September
23 januari 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review. We will look forward to hearing all about your holiday when you come back.
A long awaited adventure.I have n.my holiday yet…
Whilst I have not taken my holiday yet ,I am very happy with the time and care the staff at Hayes Travel in Berwick upon Tweed have shown me while choosing and booking my forthcoming holiday .
18 januari 2026
Svar från Hays Travel - Berwick
Aww thank you for your lovely review Pam :)
Great staff
Love the staff tho was disappointed, thought the sale was on for month of January, but stopped day before which if we’d known would have booked then.
21 januari 2026
Svar från Hays Travel - Berwick
Thanks for the lovely review Linda and thank you again for booking with us :)
Knowledgeable staff & slick process
22 januari 2026
Svar från Hays Travel - Berwick
Thank you for your review. lovely to hear.
First holiday abroad
We came to book a holiday for the first time - not really knowing what we were doing! We spoke to Danielle who asked us a few questions and (patiently!) guided us through our options, giving us all the information and advice we needed. Now we can just look forward to our holiday-thank you!
17 januari 2026
Svar från Hays Travel - Berwick
Thank you for your lovely review, glad to get you booked up :)
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