Fantastic service received from Georgina. She helped us book both Bali and Egypt whilst on holiday in Rhodes. Even whilst communication was challenging she made every effort to respond, as well as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Hays for finding me my desired holiday yet again, the diligence involved in finding me this holiday I would rate as five star treatment on the part of Hays. I will always use Hays as I know... Se mer
I had a fantastic experience booking my holiday through Hays Travel. The lady who helped me was super friendly, professional and attentive throughout the whole process. She took the time to understa... Se mer
Företaget har svarat
I was made very comfortable throughout the process off booking my holiday for me & my wife. I like too give a special shout out to the lady who dealt with our booking. I was recommended to use Haye... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
High Street West, Gilbridge House, SR1 3LH, Sunderland, England, Storbritannien
- 0800 412 5368
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly staff
7 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Excellent knowledge and understanding…
Excellent knowledge and understanding of what I wanted in a holiday. I would highly recommend the lady who dealt with my holiday booking Emily Hatt
16 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Special Birthday mini break
My general enquiry and eventual booking was all made so easy by the lovely Helen - absolute pleasure dealing with her. So helpful with my requirements and finding the best hotel & sourced advice on insurance and made contact with the hotel on my behalf - perfect customer service ⭐️ Thankyou!
14 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
angela always delivers no flaffing…
angela always delivers no flaffing about prompt service, always have a good giggle and chat, just love her
14 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Booked our cruise again with Hays…
Booked our cruise again with Hays travel. Andrew was excellent in helping us make our booking and discussing our options.
All our experiences with Hays are always positive. They are efficient and make the process very easy. Also price was very good.
11 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Excellent friendly and really helpful
9 maj 2026
We always book through Umi
We always book through Umi, who is a delight to deal with. So efficient and gets things sorted quickly. If I have any queries a quick email and it’s always sorted.
Thank you Umi.
2 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Easy to arrange
Charlotte answered all my questions clearly and was very reassuring regarding what happens if the jet fuel crisis continues.
She phoned back when she said she would and was happy to arrange special assistance for me on the flights and made sure to ask if I needed any adaptations in the hotel rooms etc.
9 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Excellent customer service.
Excellent customer service.
The attendant found the route of travel which allows me one stop with a reasonable price which was a bit challenging for.
6 maj 2026
Hi spoke to a lovely lady georgina very…
Hi spoke to a lovely lady georgina very helpful friendly and got my booking sorted so happy
6 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Great service from a known company.
Having used Hayes before several years ago I decided to contact a member of your team when I was getting nowhere on my own with a non-standard Far East Trip.
We were looking for a business class trip to Singapore with a two night stop off in Dubai on the return leg and though I'm seasoned at sorting my own multi-leg trips out in Europe (flights and hotels booked separately) I was struggling with this one.
The Hayes representative (Maria Larn) was most helpful in getting our trip sorted in a matter of hours and we will definitely contact her again when looking for a trip which isn't straightforward.
30 april 2026
I received the best service
I received the best service . Louise was patient attentive and helpful. She went the extra mile to get me the holiday I wanted . All the other staff were equally helpful . I will recommend Hayes travel to everyone . Thank you .
5 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
The lady we spoke to was helpful and…
The lady we spoke to was helpful and informative. She took her time to find us the best deal .
4 maj 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
Booking the cruise was so easy
Booking the cruise was so easy. Becky was so helpful and knowledgeable. This is the first cruise that my wife and I have booked, and we will certainly be recommending Hays Travel to others.
3 maj 2026
Thank you Naomi…
Thank you Naomi for your exceptional customer service. We can’t wait for Animal Kingdom next year!
30 april 2026
Svar från Hays Travel - 1 Direct Booking Centre
Good Morning, Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie
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