A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Se mer
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As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Se mer
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A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Se mer
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Företagsinformation
Skrivet av företaget
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Kontaktuppgifter
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Storbritannien
- 01622756781
- marketing@haynesgrp.co.uk
- www.haynesford.co.uk
4,3
Utmärkt
323 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super quick service and very…
Super quick service and very professional
27 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks David, appreciate your time in leaving us such a positive review and rating.
Svar från Haynes Ford
Thanks Neil, we really do appreciate your time in leaving us such a great review and rating. Thanks again.
Helpful Staff
Kevin very helpful and explaining possible problems when investigating a problem with a tyre.
21 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you Keith, will make sure your comments are passed back to Kevin. Appreciate you letting us know and leaving us such great feedback.
Excellent service
Quick, friendly and efficient service at this dealership
I bought my car from here and the service was excellent then and remains so
Office staff v efficient abd helpful.
22 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you Donna for your time in leaving us this review and rating, we really do appreciate it.
Superb and thorough.
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the customer and their personal experience in all ways possible. We would always, most definitely, recommend Haynes to anyone. First class every time!
19 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks MD, really appreciate you taking the time to leave us such a great star rating and comment. Will ensure that it is passed onto Tommy, the team and their manager. Thanks again !
Kept me informed and sorted out issue…
Kept me informed and sorted out issue quickly
20 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you Lisa for your time in leaving us such a positive rating and review, we really do appreciate it.
Very happy with the service and…
Very happy with the service and diagnoses, fast efficient service, car is like new
19 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Lee, we really appreciate you letting us know and are grateful for your time in leaving us such a great 5* star rating, thanks again !
Work perfectly done ...
19 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Nicolas, this is feedback we love to hear ! Appreciate your time in leaving it for us and also such a great 5 star rating, thank you again.
Svar från Haynes Ford
Thanks Mark - we really do appreciate comments like that and its great to hear. Thanks for sharing and leaving us that 5* rating.
Staff were really helpful and friendly
Staff were really helpful and friendly
16 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Tina, appreciate that comment and 5 star rating. Thank you !
Good service and quick
Good service and quick
Only let down by not having a curtesy car available as requested but made up by repairs done within two days .
Thanks .
15 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Hi Simon, thanks for your time in leaving us such a great star rating and comment. Sorry to hear about the experience with available courtesy cars, occasionally they need to be taken out of service or aren't returned on time, and we have to manage the ongoing situation. Thanks again for your understanding on this.
From start to finish an excellent…
From start to finish an excellent service, received an update video of my service and a follow up call the next day. My car was washed and hoovered. Fantastic thank you
15 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks for your time Jane in leaving us such a top star rating and review, we really do appreciate it.
Great service from Haynes yesterday for…
Great service from Haynes yesterday for my 2 year service. Had car collected from home at 7.30am got a video and report on my service by 11.00am. Then had a follow up call and made payment and car returned by midday. Great work guys!
15 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Amanda, we really appreciate you sharing your experiences in such glowing terms, thanks again for your time in doing so.
From purchasing my car at Haynes to…
From purchasing my car at Haynes to servicing and a couple of recalls, Haynes have always stepped up and provided an excellent service. I won’t go anywhere else whilst I own my current car.
1 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you so much for taking the time to leave us such a wonderful review and star rating, we are really grateful for your time in doing so.
Service completed on time and good…
Service completed on time and good communication throughout.
9 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Ian, we really appreciate your time in leaving us such a great star rating, grateful for your time in leaving it for us.
very professional and friendly service
9 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you for leaving us such a great rating and comment, really is appreciated by the team.
Pleasant efficient service
My direct dealings were with Laura on the day who was not only efficient but knowledgeable. Keeping me informed of progress as I waited for my vehicle. What struck me while I sat there from 7-9 am was the rapport between all the staff. As they welcomed each other for the day ahead. J E Keeler MBE
9 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thank you very much for not only sharing your observations but for taking the time to leave us such a nice comment and great star rating. We really do appreciate it.
Excellent Service overall
Excellent Service overall. Polite and welcoming staff. Offered a hot drink
9 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Rodney, appreciate your time leaving us a rating and review. Hope you enjoyed that cuppa !
Svar från Haynes Ford
Thanks Luke, appreciate you taking the time to give us such a great 5* rating, thank you.
Pleasant and helpful staff
Pleasant and helpful staff - all work completed within the agreed time frame
6 maj 2025
Omdöme utan inbjudan
Svar från Haynes Ford
Thanks Alastair, we really do appreciate your time in leaving us such a positive review and rating, thank you.
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