Harris Balcombe Omdömen 

Without the involvement of Harris Balcombe throughout the period of our insurance claim due to a major house fire, i doubt i would have come out at the other end of the process in one piece. From the initial contact through to the handover of our property the team at Harris Balcombe were there every step of the way offering expert support, help and guidance. Without such backing i know we would have not achieved the outcome we did. Massive thanks to Samantha and Emma who worked tirelessly on our behalf co-ordinating the ordeal with our insurers. Anyone who finds themselves unfortunately having to make an insurance claim, i cannot emphasise enough the need and importance of having Harris Balcombe by your side.

The Harris Balcombe team, led for us by Jonathan Ingham, have been supportive throughout what has been a traumatic year for us following extensive flooding at our home in December 2022.
Jonathan has 'held our hands' through the entire process which is now approaching its anniversary. He supported us developing an action plan to manage the restoration work and handling the subsequent insurance claim, which has been complicated. He has himself spoken to and managed our interface dealing with surveyors, insurance claims managers and loss adjusters and potential builders and related service providers.
Jonathan's knowledge and understanding of what needs to be done, by whom and when, has been critical. He has been proactive where needed and responsive to our numerous calls and emails.
Initially we considered running the claim and repair programme ourselves but with hindsight, we are delighted that we did not do this and regard the investment made in having the professional support provided by Jonathan and the HB team, as well worthwhile.
I would be very happy to recommend them to anyone else in the same or similar situation to us.
John Hespe

Now I have your attention...

I find it difficult to say much about people or companies that have excelled in their field so bear with me, but in short this company are exceptional in their field.

In January 2023 we received a call from our tenants parents to say the house was on fire and it was a serious fire. To cut a long story short we were faced with an insurance claim and the reinstatement cost which was estimated to be about £120k. The next day we were contacted by a representative of Harris Balcombe but when I took the call I thought it was a journalist and hung up!! Subsequently he rang back, introduced himself, and we met him at the property. Andy his name was, he talked us through the process and after a day or so we agreed to instruct Harris Balcombe. We are so glad we did. Jonathan Ingham has progressed the claim and he has been nothing but professional, friendly, and clearly very knowledgeable. He has liaised with the loss adjuster and the other contractors who were progressing the work and has taken the sting out of the process!

The service we have received from everyone concerned has been of a platinum standard. Thank you so much Harris Balcombe but in particular Jonathon, you may be swan like, calm on the surface but paddling like hell underneath, but you have made this process very smooth, and for that we are extremely grateful.

I look forward to seeing you next week when the property is handed back to us, it may have been 9/10 months but it has gone so quickly!

Jeremy was extremely professional, helpful and efficient during what was a traumatic time for us and our business. Very responsive and proactive, you definitely want this company on your side. We are very satisfied with the final outcome, which took many months to achieve - not in any way because of Harris Balcombe but entirely due to the insurance companies

Alex was superb! His knowledgeable and competent handling of our claim enabled us to achieve the optimal outcome. Highly recommended.

I genuinely cannot speak highly enough of Harris & balcombe, they are without a doubt the best company I have ever dealt with.
My business premises was flooded and a mistake I made myself leaving a tap on.
Initially when I called my insurance company and they sent out a representative, he made me feel like I had done it on purpose which was absolutely ludicrous as we had just had a refurbishment just prior to the accident and while they were investigating it, he told us to continue using the premises as they believed it was still fit for purpose, even though the roof had fallen through and electric cables were hanging down plus this was open to the public as this was the shop area which was affected the most.
It really was the most depressing time of my life and the insurers were not interested leaving me with a flooded building and not paying out.
Then everything changed when we found these guys, they took on my case, assured everything would be ok and to cut the story short, my insurance paid out and I had all the work done and not just that Harris & balcombe even arranged all the building work etc.
On top of that we were also able to relocate whilst all the work went on which was also covered by the insurance.

These guys saved my business and livelihood which I have worked incredibly hard to build.

I want to say a special thanks to Jeremy & Mark, you really are the dream team and life savers.

I have never made an insurance claim in my life and came to learn quickly if you have to make a claim, the insurers will do everything they can in their power and scare tactics to minimise the pay out to an absolute minimum and treat you like dirt, well having H&B on your side, they will work tirelessly to get the absolute maximum and more paid out, things you wouldn't even think of that you are entitled to.

Hopefully I'll never have to make an insurance claim ever again, but if do or anyone I know who needs to these guys will be my first call.

Thank you

I'm going to try and keep this review as little about AXA home insurance as I can but i will just say that they would be getting a zero star review.
Harris Balcombe and more specifically Jonathan Ingham was an absolute superstar and worked his socks off for me. He became more of a friend over the 12 months it took for AXA to get their finger out and return me to my house after the fire but he was also completely professional when needed. I could reach him on watsapp, email or phone and he would always get back to me if he was busy and I needed a question answering (sometimes even late at night as I work nightshift)
He sorted everything for me from chasing AXA over things that should have been sorted to all the building work that was carried out and all this fantastic service was free of charge to myself.
I can't recommend them highly enough. I wouldn't wish this absolute tragedy on anybody but if it does happen to you please give them a call.
Thanks again Jonathan. I would have been completely lost without you.

My wife and I would like to thank Petar at Harris Balcombe for his exceptionally good advice and help at a time when it was really needed.
We would recommend Petar at Harris Balcombe to anyone seeking assistance from a firm of loss assessors.

Review: Harris Balcombe – Exceptional Loss Assessors for Avon Valley Country Park Ltd

I am delighted to share my positive experience with Harris Balcombe, who acted on behalf of Avon Valley Country Park Ltd during a challenging insurance claim process. Their diligent and highly professional approach exceeded all expectations, making them an invaluable asset throughout the entire ordeal.

From the moment we engaged with Harris Balcombe, it was evident that we had made the right choice. Their expertise in loss assessing and extensive knowledge of insurance matters was immediately apparent. They demonstrated a remarkable level of professionalism in all our interactions, putting our minds at ease during a time of stress and uncertainty.

What truly set Harris Balcombe apart was their unwavering commitment to our best interests. When the insurance company placed us under immense pressure, Harris Balcombe acted as an invaluable safety net, providing us with the necessary guidance and support. Their team diligently analyzed our insurance policy, scrutinized the damages, and ensured that no aspect of our claim was overlooked or undervalued.

Throughout the process, Harris Balcombe exhibited exceptional attention to detail, leaving no stone unturned in their pursuit of a fair and just settlement. Their ability to navigate the complexities of the insurance industry was truly commendable. They consistently advocated for our rights and fought tirelessly to maximize our claim, ensuring that we received the compensation we deserved.

I cannot recommend Harris Balcombe enough to anyone facing an insurance claim. Their professionalism, expertise, and dedication to their clients are second to none. Avon Valley Country Park Ltd was fortunate to have them by our side during this challenging time, and their unwavering support made a significant difference in the outcome of our claim.

In conclusion, if you find yourself in need of a loss assessor, look no further than Harris Balcombe. Their diligence, professionalism, and unwavering commitment to their clients' interests make them a truly exceptional choice. With Harris Balcombe on your side, you can rest assured that you will receive the best possible outcome for your insurance claim.

Working with Harris Balcombe has been a pleasure in a difficult & challenging time for many businesses in the post-COVID era.

Harris Balcombe has been nothing but professional in their approach, understanding of our specific business claim and their dedication and attention to detail has been nothing short of exemplary. In particular, our claim handler, Mark Harris, has been excellent - his relentless and tenacious focus on getting the best result for us as his client has resulted in a settlement we are really satisfied with. I also would like to call out Neil Daniel - who always managed our expectations, was very responsive and always proactive.

We cannot recommend this business enough; having the comfort of working with specialists in this complex industry is very reassuring and has led to an excellent outcome for us.

I have been recommended by well experience insurance Broker, Harris Balcombe has me Given excellent guidance & service , very professional organisation, people normally talk about stress dealing with insurance companies which was completely taken away by Harris Balcombe LLP . I will highly recommend to anyone

I had used Harris Balcombe previously and had been delighted with the outcome. Tony Easter handled my claim this time and although I was under insured I was pleased with the way Tony negotiated with the insurers on my behalf and a satisfactory result ensued.

For context we are a manufacturing SME employing 30 people.
Loss adjusters are appointed by, and their fees paid by, the insurance company.
In large or complex claims it is beneficial to have a party independent of the insurance company acting on your behalf, Loss Assessors.
We have worked with Harris Balcombe for more than ten years.
Each time we have used their services we have had nothing but exceptional service from the highly qualified, proactive, industry aware and client focused individuals in their team.
We would have no hesitation in recommending them to anyone seeking assistance from a firm of Loss Assessors.

Harris Balcombe came to my rescue in March 2019 when I lost virtually everything when my house caught fire. I can't thank all of them enough for their efficiency and knowledge when dealing with the matter and also for the empathy and care they gave me during and beyond my terrible experience. Thank you everyone and keep up your excellent work.

Harris Balcombe came from a friend’s recommendation and we have been nothing but happy with their work. They put us at easy straight away, after a drunk driver crashed their car into our house and worked tirelessly to get us all that we were entitled to from a very difficult and stringent insurance company. The claim took almost a year and during this time the representative who oversaw our claim was easy to contact and would follow up all our enquiries. I really can’t fault them.

great professional service always available for advice and help nothing was to much trouble, would highly recommend.

My experience with Harris Balcombe is excellent. You can trust them and sit back.

They took all the necessary steps and helped all the way to complete the process ranging from claiming insurance to arranging accommodation.

I am very happy to recommend Harris Balcombe to anyone.

In 2016 my company experienced a devastating fire and Mark Burke and Jonathan Samuelson from Harris Balcombe guided us through the tangled web that a significant insurance claim becomes. We were very pleased with the knowledge, service and the final outcome.
I recently had cause to contact Mark and once again his advice and help has proved to be invaluable. We highly recommend Harris Balcombe

I cannot prace Harrisbalcombe enough for what they did for me and Pauline after our major house fire in 2019 from finding us temporary accommodation to re building our house we thank you so much we could not have done it without you
Pauline and Roger

If only I could give 6 stars…

Looking back on our home insurance claim (due to escape of water) which lasted over two years; the defining and pivotal moment in the process was undoubtedly our appointment of Harris Balcombe.

From start to finish, Alex Balcombe (and his team) worked deftly and efficiently throughout, helping us navigate a traumatic and complex process. They never missed a detail or dropped a ball. Not once.

Rarely, or possibly never before have I experienced a quality of service, so consistently sustained and with such professionalism, sage advice and unflappable grace, as I have over the past two years.

Thank you Alex and everyone else at Harris Balcombe. My little family will forever be indebted to you and we will remain lifelong ambassadors.