Hardtuned Omdömen 

147
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm really very satisfied with my order! I really like the clothing and the quality is excellent. The LED sign looks impressive too! I was particularly pleased with the personal and friendly custome... Se mer

Betygsatt 1 av 5 stjärnor

Have an issue with order #HTAU126605, support is ridiculous, no support after sales. Package never arrived and already paid custom duty once, expecting me to pay duty and taxes for 2nd and requesting... Se mer

Betygsatt 1 av 5 stjärnor

Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik

Skrivet av företaget

World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

147 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(147)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I ordered to pairs of shoes and they…

I ordered to pairs of shoes and they are amazing. Great quality and worth every penny. The Fuji 2's were supposed to come with stickers but I got none. This was not a problem as the wonderful customer support resolved my issue in no time and sent me my stickers with no additional costs on my behalf.

If you're still on the fence with them, I get you, I live in Romania and the postage from AU to RO was huge, but I pulled the trigger nonetheless. I couldn't be more satisfied!

15 augusti 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the kind words! We really appreciate it :)

Betygsatt 5 av 5 stjärnor

Quick and amazing service

Well it was amazing experience actually the person that contacted back to me about an order not being satisfactory replied very quickly and was beyond helpful, i am very happy with how things turned out.

16 augusti 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Kaleb - thanks for the review! We really appreciate the kind words :)

Betygsatt 5 av 5 stjärnor

I've had no problems with this store

I've had no problems with this store. Items arrive on time before the scheduled time frame. Hoodies definitely keep you warm and comfortable in the winter. If there were any problems they are usually dealt with immediately

4 augusti 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the kind words, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Great quality products and support

Great quality products, customer service is fantastic I had to swap over my shoes as they were a bit small and it was really fast and easy, customer support was really quick with replies. Looking forward to buying more!

24 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey - we really appreciate the kind words!

Betygsatt 5 av 5 stjärnor

I had just a little flaw with my…

I had just a little flaw with my control unit, but they help me right away.
Its really thankful for that!

18 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the kinds words! We really appreciate it!

Betygsatt 5 av 5 stjärnor

A Positive Experience

After finally getting my shoes (I had these on a wish list for what seems ages, maybe over a year or so), I was disappointed to find they didn't fit (I have a wide foot).

I contacted your company and was assisted by Bianca D. She was very helpful and understood my situation and disappointment. She offered some options, and organised the refund as soon as I had returned the shoes.

Overall, a disappointing experience was made painless. Bianca D was helpful, understanding, and has left me with a positive opinion about Hardtuned.

28 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the kind words, we will be sure to pass this on to Bianca!

Betygsatt 5 av 5 stjärnor

So amazing! Give Bianca a Raise!

So amazing!
Quality of products is always impeccable, processing and shipping is always super quick. From their clothing to their stickers everything is always an incredibly high standard.
I made the mistake of ordering the wrong size shoe and Bianca was amazing at keeping me updated along the way and facilitating this.
More than impressed and can't wait to purchase more items.

18 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Grace, thanks for taking the time to leave a review! We really appreciate it and we will be sure to pass your kind words on to Bianca!

Betygsatt 5 av 5 stjärnor

Replace item due faulty size

I already ordered here a few times without problems till now.
Received a shirt with sizes that were off by the chart.
Gave the information through and there was an error in the chart.
Got send a new one which they measured manually before sending it over, shipping and tax for my country all included.
So in my book this place is A-OK.
Many thanks to Bianca D. for helping me through this

18 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Miguel - thanks for the kind words! We will be sure to pass this on to Bianca for you

Betygsatt 5 av 5 stjärnor

Le service client est top

Le service client est top, j’ai eu un soucis avec mon colis et ils ont tout de suite été réactif à mes mails !

17 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Léo - thank you for the feedback! We appreciate the kind words.

Betygsatt 5 av 5 stjärnor

Trouble in address-land…

I placed my third order with this awesome company last week except this time my phone auto-populated the wrong city for my shipping address and I didn't catch it in time. I freaked out when I realized what I had done and didn't know if they'd be willing to help me or if they were even able to change it or not. To my surprise I heard back from Bianca D. really quickly and she assured me not to worry that she had already fixed the issue and caught it in time before it shipped out. I was finally able to breathe a sigh of relief. Bianca has excellent customer service skills and I will definitely be shopping here again real soon!

5 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Dustin - thanks for the review! We really appreciate it and we will be sure to pass on the kind words!

Betygsatt 5 av 5 stjärnor

Excellent Customer Service!!!

Best customer service I have ever experienced! Whereas some companies ignore you if you have a query or problem, I had Bianca working to resolve a problem I had with my order via email whilst a social media team was also working to resolve my issue on messenger!!! Not sure who I dealt with on social media but Bianca and her colleagues are absolute stars! Could not be happier with service and the quality of the merchandise 😀

28 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Yvonne - thanks for the kind words! We really appreciate it!

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service

I purchased 2 pairs of shoes from Hardtuned but ordered the wrong sizes. After consulting the sizing chart again displayed on their website, I requested to exchange both pairs for larger sizes. Bianca replied promptly to my request and assisted in refunding one pair, as the size I required was not in stock and exchanging the other for the correct size. She was pleasant to deal with and quick to act. Plus the shoes are sweet too! Will gladly buy from again next time something I'm interested in pops up. Thx Bianca.

6 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Phil, thanks for the review and the kind words. We will be sure to pass the feedback on!

Betygsatt 5 av 5 stjärnor

Measurement/Fitting

just wanna put it out there that the sizing chart can throw you off a little.
Bianca has been an absolute gem, taking measurements of the different sizes from shoulders to armpits to waist just so i can find a fit which suits me better.

10 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey, thanks for the kind words, we will be sure to let her know!

Betygsatt 5 av 5 stjärnor

Excellent customer service!

Unfortunately, I received an ElGlow sticker with a possible bad control unit. Issue was reported, feedbacked and a new control unit on the way to Germany within 8 hours. Bianca from Hardtuned was very friendly and supportive!

Thank you for taking care!

4 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the kind words! We will pass this on to her.

Betygsatt 5 av 5 stjärnor

Great after sales service!

Great after sales service!
Bought 2 pair of shoes from Hardtuned but the sizes wasn't right. Bianca replied to my email promptly and assisted with the return and exchange process. She ensured the process goes smoothly. Great job Bianca! Looking forward to receiving the exchanged shoes, really hope they will fit well!

3 juli 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Chloe - thanks for the kind words! We'll be sure to pass that on to Bianca!

Betygsatt 5 av 5 stjärnor

Bianca D top sales advisor the best 👌

Can just say Bianca D that delt with me and my order was amazing fast at sorting things out so happy with the service the products I received was amazing packed very well and come in good time.... thank you

14 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Callum - thanks for the feedback! We really appreciate it!

Betygsatt 2 av 5 stjärnor

Tracking could be more helpful

Waiting for an order, emailed to see if they could get an update as the parcel has sat in the same place for 4 days, and unfortunately no help 😔 really looking forward to these t-shirts...

28 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Matt - we're sorry to hear this. Could you please send us another email in the chain so we can have a look into this further for you? Thanks,

Betygsatt 5 av 5 stjärnor

Beste Shop für Auto Klamotten.

Der beste Shop für Klamotten mit Marke Auto, ich bestelle da gerne und das nach Deutschland. Super Shop und wenn es Probleme gibt mit der Ware hilft der Support super weiter. Qualität und Service ist super.

The best shop for clothes with the Auto brand, I like to order there and that to Germany. Super shop and if there are problems with the goods, the support is great. Quality and service are great

27 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey there - thanks for the review! We will definitely pass this on to our support team :)

Betygsatt 5 av 5 stjärnor

Cool styles, quality products, and great customer service

Hardtuned always has interesting clothing and cool new styles. I ordered pants and a jacket and both were made with quality at a reasonable price also. They were even nice enough to ship a new jacket out when it got a tear. Hardtuned has a great sales department that replies quickly. Highly recommend

20 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Jake - thanks for the kind words! We really appreciate it :)

Betygsatt 5 av 5 stjärnor

Awesome 👌

Made an order and they let me know one item was out of stock and offered a exchange or refund which was awesome. I changed the item which was in stock

26 juni 2023
Omdöme utan inbjudan
Logotyp för Hardtuned

Svar från Hardtuned

Hey Blayne - thanks for reviewing! It helps us a lot :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer