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Happicabs - Essex Taxi Service Omdömen 

1 994
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just... Se mer

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Betygsatt 1 av 5 stjärnor

Prebooked taxi did not arrive on time, taxi was only sent when customer service was called but representative hang up on me when refund was requsteeld. Taxi driver was told that we are in hurry, he wa... Se mer

Betygsatt 5 av 5 stjärnor

What a fun minibus ride ! Loved the music lights and smoke machine . Had Paul take us and after such a brilliant trip requested him to bring us home , which really finished our evening off brilliant... Se mer

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Betygsatt 5 av 5 stjärnor

Booked a taxi to and from Chelmsford. Journey into Chelmsford was lovely, air conditioned car and great service. Return journey not air conditioned so relied on open windows for cooling. Again great... Se mer

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Företagsinformation

  1. Taxitjänster
  2. Minibusstaxi
  3. Taxistation
  4. Transporttjänst

Skrivet av företaget

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

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Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 994)

330 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Car came extremely late.

24 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Tasha, I am so sorry you had a bad experience with your last journey with us. This is not the standard we set for our customers. I have sent a request for further information and would be grateful if you could answer so I can find your booking and investingate. Kind regards

Betygsatt 5 av 5 stjärnor

Always a very prompt service

Always a very prompt service. Driver polite and friendly. Nice clean car.

23 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Mrs B, thank you so much for your kind words. I am thrilled we managed to meet your expectations on this ocassion and sincerely hope we manage to do so again in the future.

Betygsatt 5 av 5 stjärnor

Great driver

Driver was punctual, helped us with our bags and didn’t make a fuss when I accidentally caught his fingers in the boot (sincere apologies once again) I would highly recommend.

19 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Amy, thank you for your kind review. I am thrilled our driver met your expectations and sincerley hope we continue to do so in the future.

Betygsatt 5 av 5 stjärnor

Effortless to book online

Effortless to book online.
Value for money provided.
Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then live progress of to the booked car.
The driver, Alan, was superb, punctual and the journey was safe - thanks Alan.

17 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Muhammad, thank you so much for your very kind words. I am thrillled we met your expectaions. I will pass your words on to Alan who I am certain will be as equally as thrilled.

Betygsatt 5 av 5 stjärnor

I had a lady driver from Chelmsford to…

I had a lady driver from Chelmsford to Sevenoaks. Her driving was excellent. I highly recommend her.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Freda, Thank you so much for your kind words. I am thrilled our driver looked after you on this ocassion and I sincerley hope we continue to meet your expectations in the future.

Betygsatt 5 av 5 stjärnor

On time pick up

On time pick up with text messages in advace.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Lindsay, Thank you so much for your kind words. I am delighted we met your expectations and sincerely hope we will continue to meet them in the future.

Betygsatt 5 av 5 stjärnor

Good drop off to airport

Driver was great fun had a fab drop off like a mini disco great experience fab start to our holiday

2 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Helen, Thank you so much for your kind words. I am thrilled the driver looked after you and sincerely hope we meet your expectations in the future.

Betygsatt 5 av 5 stjärnor

Had my regular driver today wonderful…

Had my regular driver today wonderful man great chats on my journey car lovely and clean couldn’t ask for any better

12 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Luke, thank you so much for your kind review. It is much appreciated by myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Betygsatt 1 av 5 stjärnor

Worst customer service ever

Worst customer service ever. Over booking taxis , I pre booked my taxi the night before for the morning to make it for the train. it was gonna be 15 minutes late when I checked the tracker they send you.

I said I would miss my train , can we change this to witham, I said I’m not at fault for this mistake? You’ve done wrong you’ve left yourself short . Just no help at all avoid massively just use another taxi company

The actual driver was top notch can’t moan about the drivers just the customer service

12 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening James, I am sorry we failed to meet your expectations on this journey. Please can you email on ryan@happicabs.com so I can look into this for you. If possible can you supply your booking reference or the telephone number used to book. Kind regards Ryan

Betygsatt 5 av 5 stjärnor

Love the peace of mind that I can track…

Love the peace of mind that I can track my son and daughters trips and all driver details are available ... always prompt and easy to book

9 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Zoe, I am thrilled we met your expectations and sincerely hope we continue to meet them in the future.

Betygsatt 5 av 5 stjärnor

Friendly and professional service

Was easy to book the taxi, the driver was friendly and professional, overall a positive experience with no complaints.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Charlotte, I am thrilled we met your expectations and sincerely hope we continue to do so in the future.

Betygsatt 5 av 5 stjärnor

Very prompt arrival 5 mins from…

Very prompt arrival 5 mins from booking.
Driver was very professional reasonably priced

7 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Nicola, I am glad we met your expectations and sincerely hope we continue to do so in the future.

Betygsatt 2 av 5 stjärnor

Not great

Not great - booked and pre-paid for a particular time for collection from Maldon with Maldon Happicabs. This time came and went with no update. Had to call up to be told that it was going to be 30mins late. Had a bit of a moan and suddenly it was only 5 mins away. Can only guess they were planning to take another ride and leave us hanging.

3 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Darren, Sorry you had a bad experience during your last ride. Please could you email me on management@happicabs.com so I can look into this for you.

Betygsatt 4 av 5 stjärnor

Quick to pick up

Quick to pick up, and the driver was polite and very helpful as i am on a walking frame from a broken back

2 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Jason, I am thrilled our driver looked after you. I hope we continue to offer this standard should you require our services again. Kind regards.

Betygsatt 5 av 5 stjärnor

The lovely guy who took me was super…

The lovely guy who took me was super friendly and we had a lovely conversation so I just want to give a big thank you for the amazing ride!

2 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good evening Regan, Thank you so much for your very kind words. It is appreciated by myself and my entire team. I hope we continue to meet your expectations. Kind regards.

Betygsatt 5 av 5 stjärnor

My driver was lovely

My driver that collected me from Tolleshunt major was lovely. I unfortunately didn’t get his name, but we chatted the whole journey and it was a pleasure.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Coral, I am thrilled our driver looked after you and I sincerely hope your expectations are met during your next journey. Kind regards.

Betygsatt 5 av 5 stjärnor

Joel was a very safe driver

Joel was a very safe driver and was very pleased!
The booking online was easy enough.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Emma, thank you very much for your very kind words. I will pass your words onto Joel who I am certain will be equally as pleased. Kind regards.

Betygsatt 5 av 5 stjärnor

Extremely prompt and friendly drivers

Extremely prompt and friendly drivers. Very good prices. Excellent customer service. Smooth online or phone booking process.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Ben, Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future. Kind regards.

Betygsatt 5 av 5 stjärnor

Easy to book and reliable

Have found Happicabs easy to book and reliable. It can be expensive but have so far been able to get a fixed price when I book so I know what cost will be.

30 april 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Jill, Thank you so much for your kind words. I sincerely hope we continue to meet your expectations in the future. Kind regards Ryan

Betygsatt 1 av 5 stjärnor

Stansted transfer for lone female traveller

Booked taxi for 4pm collection at Stansted, as a lone female traveller at the end of a long business trip. Requested an estate car, as I’d specified I had 3 suitcases, 2 of which were large. Text message received at 15.20 advising the car had been dispatched, and giving tracking link, which gives plenty of time to arrive for 4pm at Stansted. At around 15.45 having cleared passport control and collected baggage, I checked the tracker, which showed the car was around the Little Waltham area, so unlikely to arrive on time and was projecting 16.20 arrival. I rang the driver who was unapologetic, and advised he’d be there around 4.15. Phoned the office, who again did not apologise for being late but were argumentative with me - by this point I was upset, by felt I had no choice but to wait for them as they’d taken credit card details. Car did turn up at 16.07, not an estate as I’d specified. A very frosty journey ensued, admittedly caused by my frustration at this point. Poor communication, poor expectation management, poor attitude and a failure to provide what I’d asked for. Be a little early for airport pickups, track the flight, leave when you say you will, listen to customers and look after lone travellers better. Very expensive for this experience.

26 april 2026
Omdöme utan inbjudan
Logotyp för Happicabs - Essex Taxi Service

Svar från Happicabs - Essex Taxi Service

Good Evening Gillian, I am so sorry you had an issue with your journey. Could you please email at ryan@happicabs.com with either your booking reference number or the mobile number used to book this journey so I can look into this for you please. Kind regards Ryan

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