After buying coffee from costco for a long time, we decided to switch it up. We wanted something that was delivered to our home, coffee that was fresh and authentic, and we wanted to move away from a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have been purchasing coffee from these guys for 3 years - We’ve enjoyed trying different blends & our new favourite is DGC Expresso blend The French Vanilla is also really decadent... Se mer
Royal Mail messed up the delivery but the folks at Hand Roasted Coffee sorted it out swiftly and with a real personal touch. Excellent customer service. Oh, and the coffee is top-notch also. Will defi... Se mer
Great variety of flavours, the ones I have tried so far have been very tasty. The cost is reasonably high compared to coffee that I have bought elsewhere. But due to the taste and variety I would... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A FAMILY RUN COMPANY AMAZING COFFEE AT AFFORDABLE PRICES. TRUSTED BY 10,000+ CUSTOMER'S NATIONWIDE. FREE DELIVERY ON ALL ORDERS. TRADE AND WHOLESALE ACCOUNTS AVAILABLE! 💼
Kontaktuppgifter
Unit A 107 Mayes Road, N22 6UP, London, Storbritannien
- info@handroastedcoffeewarehouse.co.uk
- www.handroastedcoffeewarehouse.co.uk
4,7
Utmärkt
325 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointing
We ordered the Chocolate Heaven coffee bundle but given the positive reviews were disappointed. All the coffees were bland, lacking in flavour and indistinguishable from each other.
2 mars 2026
Svar från Hand Roasted Coffee Warehouse
Hi we are so sorry to see this and we can see that our team reached out to you to try and assist / offer you a replacement of any coffee you would like with our HRCW Guarantee.
We back what we roast and although taste is subjective and we receive great feedback on our flavours, it’s not to everyone’s taste.
As part of our guarantee we can offer you a replacement 4 x 100g of some other coffees of your choice to sample to help you find the right one.
Being a family run company we pride ourselves on customer service and would love to help you find your favourite coffee!
Please do reply so we can send you some other coffees that might suit your fancy?
Svar från Hand Roasted Coffee Warehouse
Thanks Harley, glad you like what you see and we appreciate you can see our efforts we put in! :)
Svar från Hand Roasted Coffee Warehouse
Thanks Andy we would love to supply you again!
Flavoured coffee without flavour…
Ive ordered a robusta and a pack of flavoured coffee - chocolate, chocolate hazelnut, chocolate orange and one more variety. Drank 2 of them - no flavour at all and actually has a just a weird unpleasant taste. Doesn't even smell nice of coffee upon opening the packet. Would not order again
21 februari 2026
Svar från Hand Roasted Coffee Warehouse
Hi we are so sorry to see this and we can see that our team reached out to you to try and assist / offer you a replacement of any coffee you would like with our "We back what we roast HRCW Guarantee".
Great tasting coffee
16 februari 2026
Svar från Hand Roasted Coffee Warehouse
A customer with great taste! ;)
Svar från Hand Roasted Coffee Warehouse
Thanks for your kind words!
Reliability
We have a repeat order with Coffee warehouse, the quality of the product and the advise given has been consistently good. It is easy to change delivery periods if and when needed. Updates are helpful, but not excessive.
15 januari 2026
Svar från Hand Roasted Coffee Warehouse
Thanks Alan, we really appreciate your support and we love being your coffee supplier! :)
Svar från Hand Roasted Coffee Warehouse
Thank you so much!
Delicious 😋
I can't say anything more than absolutely delicious. Most infused coffees are very light in flavour, this did not dissappoint.
21 november 2025
Svar från Hand Roasted Coffee Warehouse
What an amazing review! Thank you for letting the world know how great our coffee is :)
Exceptional service
Super service. It was very bespoke, kind and friendly. I received quick responses to my coffee enquires and Jess rustled up a selection to trial. I love the DGC house. Thank you for your exceptional support.
7 december 2025
Svar från Hand Roasted Coffee Warehouse
Thanks Amy, we try our best and we are thrilled we helped you find your fav coffee!
Consistent quality coffee with plenty…
Consistent quality coffee with plenty of choices and quick delivery.
30 november 2025
Svar från Hand Roasted Coffee Warehouse
Thanks Hugh, we love being your coffee supplier
Prompt delivery and very good coffee.
24 november 2025
Svar från Hand Roasted Coffee Warehouse
Thanks for the great feedback <3
Svar från Hand Roasted Coffee Warehouse
Thanks Heather, very nice coffee taste you have! ;)
Clean roast
Clean roast, little chaff. About the right darkness, not over roasted. Well packaged, delivered on time in excellent condition. Thank you too the whole team for such a good job.
1 november 2025
Svar från Hand Roasted Coffee Warehouse
Colin, you know your stuff! We appreciate you seeing the quality we deliver is top notch :)
Svar från Hand Roasted Coffee Warehouse
Thank you Susan! :)
Great hazelnut coffee beans…
I really like the hazelnut coffee beans I ordered, they came quickly too. Very good service 👍🏻
21 september 2025
Svar från Hand Roasted Coffee Warehouse
Thanks so much, look forward to roasting for you again soon :)
Asked for coffee
Asked for coffee
They suggested and supplied
Very pleased with the taste
5 september 2025
Svar från Hand Roasted Coffee Warehouse
Thanks for the review, we love helping our customers find their perfect coffee!
Svar från Hand Roasted Coffee Warehouse
Hope you loved it!
Svar från Hand Roasted Coffee Warehouse
Thank you!
Good quality beans
It took couple of days to arrive, cause they roast to order which is great as you get a super fresh coffee, its worth to wait. I drink black coffee usually brewed in hario v60, chemex and aeropress, and i can highly recommend single origins from them.
24 maj 2025
Omdöme utan inbjudan
Svar från Hand Roasted Coffee Warehouse
Thanks so much Antares :)
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