hairbodyskin.com.au Omdömen 

I never got my product! They reponded after 2 weeks saying maximum 3 business days but it never came. Thankfully raised a dispute with Paypal and they refunded me the money. It is a total scam! Not sure how it is allowed to be operated. I shouldve checked these reviews before placing an order! Dont want anyone else to go through the same so making sure I drop a review as well.

Do not buy from this business. After a week of not shipping my order I emailed customer service… no reply. After a two week wait I asked them to cancel the order and refund, no reply. After three weeks i emailed again asking for a refund and also contacted my bank…. Then they shipped my order. No existent customer service.

Absolutely awful service. Product ordered to travel overseas, therefore in travel size items. Nothing had been dispatched nor received after a week

Travelled overseas and returned and still nothing had been dispatched, queried with the company, no response, when I finally did get a response, they said it had been dispatched and delivered. However, when challenged and a tracking number requested, all of a sudden it had not been dispatched and there was an issue in the inventory. Another 2 1/2 weeks go past and still nothing, PayPal dispute raised and escalated. Advised they would refund or dispatch, requested a refund within minutes of receiving their offer. Another week, nothing only after intervention with PayPal did they dispatch the items, which were made clear were unwanted and now have ceased all communication. This is not the first time I’ve had an issue, I should have remembered., And not gone back for a second purchase. Now I know it was not a one off incident, rather it is common conduct of this company

Ordered 2/9/26 am still waiting have been ghosted they do not answer phone or emails . Stupidly I ordered without looking at reviews DONT BUY GROM THIS COMPANY THEY ARE A SCAM

I’m still waiting on an order to be shipped
No replies to my queries
I am actually now feeling like I’ve been scammed.

DO NOT BUY FROM THIS COMPANY! Absolute nightmare experience. Like so many other reviews - placed an order 3 weeks ago and have not received the product, no response via email or phone but they’ve taken the money from my account.

Waited two weeks for dispatch details, received nothing despite sending numerous emails and attempting to call only to be disconnected because message bank was full. Dodgy company absolutely donot recommend. Luckily used PayPal so received a refund.

After waiting a week later and sending a few emails, I never got a response. Tried to contact by phone and was just went to message bank. Do not recommend buying from this company! Customer service is non existent! I’m grateful my bank was able to follow this up and refunded my money straight away.

DO NOT BUY FROM THIS COMPANY. YOU HAVE BEEN WARNED. They do not answer their emails, cannot call them. Took over 4 weeks to post goods that I tried to cancel BEFORE shipment. Now, if I want to return, I will have to pay a 10% restocking fee!!!! What an absolute joke. Buy from other reputable online companies. I wish I had checked the reviews before ordering. Buyer's regret I would leave a -10 of I could.

My order took well over a month to arrive with absolutely no communication advising why it had taken so long to arrive. After order confirmation the only communication was over a month later when it was ready for delivery. Also the products were packed too loosely which meant one of the bottles actually leaked during transit. Due to lack of communication I will not use this site again.

Do not buy from this site. No delivery, no response, nothing.

Delayed delivery and then only partial fill. No pickup on phone calls, mail box full and very delayed response on email. Eventually got a partial refund. Do not buy from them if you want a quick and full delivery.

DO NOT BUY FROM SITE. absolute scam i have not gotten my product and its been ages 🤬🤬🤬🤬

Can't get a hold of anyone. One item missing from original order! Bad business. Do not recommend.
Norma
Mosman

I ordered from this company for the first time, then I read the reviews and got nervous but my anxiety proved to be unfounded
I think, in fairness, their website could be improved, after my order was placed there showed nothing pending in my account
Also the continuously full voicemail on their contact number is not good
However, I did receive a reply to my email within 24 hours
My products were delivered within 8 business days , packaging was excellent and I would order from them again

Terrible

I ordered from this company on 29 October and received an invoice. 19 November and I have heard nothing. I tried to ring them and their voicemail was full. I have sent an email, but I'm thinking I should lodge a dispute for the transaction with my bank for a service I have not received. I really needed this product and now I have run out. Something feels dodgy here. I will be happy to update my review if the situation changes.

TERRIBLE SERVICE !!!
Do not buy from here ⚠️

Placed order on 8th Sept - items were listed as “in stock” on their website.
Contacted them online on 12/9 and no response until 16/9 and they just blamed stocking issues.
Their phone number never answers and their message back is full (I know why !!)
Also their physical store CATWALK reuses to deal with online orders when I tried to get in contact through them.
Contacted them online again on 19/9 as still no update on delivery. No reply was ever received.
Finally received order after 3 WEEKS of waiting.
Their prices might be cheaper than other stores but not worth the risk in my experience.
I will never buy from this online store again.

Just like previous comments. In the middle of a dispute to get my money back. They take 3 business days to respond your email even after asking you if you want a refund and then I respond with yes,,,because they didn’t read the email they sent the product. Have told me to tell the driver I don’t want it so it goes back and now it’s at my local post awaiting collection. What a headache. Tried calling after they finally gave me a phone number and no answer over the last 2 days. What a terrible company.

I think everyone is a bit harsh on this company. There communication was fantastic and efficient to rectify any issues. Super happy with my products highly recommend and will purchase from again
🙂

I made an order a month ago. No items received, no refund processed, multiple emails sent, multiple promises made. I am lucky that I paid via PayPal so still hoping to get my money back through PayPal.