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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making plant... Se mer

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Betygsatt 5 av 5 stjärnor

After many years of buying plants from local big box stores, I decided to use GrowJoy. I ordered my canning and salsa tomato plants, green bean, jalapeno peppers, green bell peppers, beets, broccoli,... Se mer

Betygsatt 5 av 5 stjärnor

I ordered 2 types of coleus, finger paint and defiance, a white million bell plant, two red mandevilla, and a blue spruce sedum. They came very well packaged and in excellent health. They seemed a bit... Se mer

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Betygsatt 1 av 5 stjärnor

This is not a legitimate company. They don’t ship intend orders you can’t get in touch with anyone at company about order. They have some bullst ticket submission that they won’t answer. Wont refund m... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgårdsbutik

Skrivet av företaget

GrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

381 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Plants that survive high temperatures …

I live in hot Southern California (high desert), and growing vegetables outdoors or a small greenhouse cane very challenging. Daytime temperatures are well over 100 F. I purchased three small Malabar spinach plants. They arrived safely, and were easy to plant. The photos show very quick growth in three weeks. Took samples from each, and sautéed them with oil and black pepper. They were excellent. I’m very pleased with the plants, and GrowJoy is my go-to nursery from now on!

12 augusti 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Jon,

Thank you so much for sharing your experience! We're thrilled to hear that the Malabar spinach is thriving for you. It's always rewarding to know that our plants are not only growing well but also providing delicious meals for our customers. We're honored to be your go-to nursery and look forward to serving you in the future. Happy gardening! 🌱🌞

Joe and the GrowJoy Team

Betygsatt 5 av 5 stjärnor

Most of my experiance with mail order…

Most of my experiance with mail order plants has been with flowers and they were not good. So glad I found Grow Joy. I ordered 2 Pumpkin plants because I am behind in my planting.. When they arrived, the packaging was so impressive thst even though the deliverer had beaten the box a bit, the plants were in PERFECT shape due to the containers they are transported in. I will do flowers next.

10 augusti 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Tony,

Wow, that's fantastic to hear! It's always a relief when you find a reliable source after previous disappointments. It's great that the plants arrived in pristine condition, especially considering the rough handling. I'm sure your pumpkins will thrive. Can't wait to hear how your flowers turn out when you order them next. Happy gardening! 🌱🎃🌸

Joe and the GrowJoy Team

Betygsatt 1 av 5 stjärnor

BEWARE ***

BEWARE ***
If you are okay with no customer service, then this is the place to buy from. Tried contacting the nursery about my order via their ticket system, voicemails and emails. No one bother to get back to me about my plants that died within days of planting (Order #626630/Code: EOK3623438435). The website is terrible. Their so-call ticket submittal system for questions and/or issues doesn't work. Once you submit a ticket then you are supposed to get an email to validate/confirm the ticket. Did not receive email. You can't even create an account. If you call their customer service, it tells you to use the ticket system for faster response. Left several voicemails and emails no response. Never seen this roundabout way of contacting customer service with any other nursery websites. Can't help but think that this is done intentionally to avoid customer complaints.

Will not buy from here again. There are other online nurseries who are reputable and honest.

17 juli 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Dear Mimi,

Thank you for your feedback. We apologize for the inconvenience you experienced.

We did receive your help desk ticket, voicemail, and email, and they were all responded to promptly. However, there may have been a communication gap because we have yet to receive a single reply from you on any of them.

A team member has processed a refund for you regarding the plants in question.

We value the multiple orders you have placed with us this year and hope to have another opportunity to serve you better in the future. Please reach out directly for any further concerns.

Warm regards,
Joe and the GrowJoy Team

Betygsatt 5 av 5 stjärnor

GrowJoy literally gives me joy

GrowJoy literally gives me joy. With an abundant variety of plants, you will have fun picking and choosing exactly what you want. I love this small business and from now on, I will only buy my plants from GrowJoy.

12 juli 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Claire,

Thank you so much for sharing your wonderful experience with GrowJoy! We're absolutely delighted to hear that our extensive selection of plants brings you joy. We're also extremely grateful for your decision to continue supporting our small business. Your satisfaction and enjoyment are our top priorities. Thanks again for choosing GrowJoy for all your plant needs.

Sincerley, Joe and the team

Betygsatt 5 av 5 stjärnor

Very happy with my plants !

My plants arrived faster than expected - in perfect shape. I planted them the same day and happy with the results. It’s only been a few days but they seem to be thriving. I’m looking forward to some tasty veggies in a few weeks.

26 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Mary,

We're thrilled to hear that you're pleased with your plants and their prompt delivery! We take great pride in ensuring the health and vitality of our plants so they arrive ready to thrive in their new homes. Your early observations of their flourishing growth are a testament to your attentive care. Thank you for choosing us!

Happy Gardening.

Joe

Betygsatt 5 av 5 stjärnor

Excellent seller. Very good price and quality. Excellent packing

Very good quality plants,excellent packing, good communication

1 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Irina,

Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our plant shop. Providing excellent prices and top-notch quality is always our priority, and we're glad to know that you found both aspects to your satisfaction.

Happy Gardening!

Joe

Betygsatt 5 av 5 stjärnor

Victoria Rhubarb

Plants came with excellent packing. Plants were in great shape and responded to transplant with amazing speed. I'd like to order 4 more but the plants are out os stock.

19 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

John,

Thank you so much for your positive feedback! We are delighted to hear that your Victoria Rhubarb plants arrived in great shape and adapted well to their new environment. Your experience is what we continually strive for.

We are sorry to hear that you are unable to order more at this time due to them being out of stock. Our Victoria Rhubarb plants are indeed very popular and sometimes sell out quicker than we anticipate. We are currently working diligently to restock these as quickly as possible.

Happy Gardening!

Joe

Betygsatt 5 av 5 stjärnor

Great folks to buy from

All but 1 plant arrived and are thriving. They replaced the 1 plant that arrived looking dead very promptly. It is now planted and getting new growth already. Excellent service, excellent plants.

19 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Carolyn,

We greatly appreciate your wonderful feedback! Our team is thrilled to hear that your plants are thriving and that our customer service lived up to your expectations.

We understand how disheartening it can be when a plant doesn't arrive in the best condition, so we always strive to rectify such issues promptly. We're delighted to hear that the replacement plant is now showing signs of new growth.

We look forward to your next visit.

All my best, Joe

Betygsatt 1 av 5 stjärnor

AVOID GROWJOY

In 2022, I ordered a Aconcagua pepper plant from this company. After investing the time to grow the plant…turned out it was just a regular green bell pepper (which i do not like having in my garden)

I emailed a complaint and they gave me enough “reward points” for 2 free plants. So this year I ordered a cucumber plant and another aconcagua pepper plant.

I was shocked to see that shipping for 2 plants was over $15. I went through with the order but felt stupid since I could purchase a pepper and a cucumber plant from my local markets for half this price (so I’m actually paying double for something that was suppose to be free)

Now its the end of June and I’m realizing they DID THE SAME THING AS LAST YEAR!!! My “aconcagua” pepper is again just a regular green pepper plant.

I will never give this company my business again.

26 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Dear Cliff,

I am deeply sorry to hear about the issues you've encountered. We have not received any reports of Aconcagua peppers producing incorrectly, as ours are certainly producing correctly. Nonetheless, we take full responsibility for your satisfaction and are committed to honoring our guarantee. To address your concerns, I will ensure that one of our dedicated customer experience team members contacts you promptly.

Regarding the shipping costs, please understand that there are expenses involved in shipping plants, and we strive to pass along only the actual charges without making any profit from it.

Please don't hesitate to reach out if there's anything else I can assist you with.

Sincerely,
Joe

Betygsatt 5 av 5 stjärnor

Best Company To Order Plants From Online

For any gardener that wants to order plants online, this is the company to go to. I have been a customer for a couple of years and have always had a great experience. The annual flower and organic vegetable plants that I have ordered arrived in great condition, carefully packaged, too. In fact, I am very impressed with their packaging, never seen another company take such care to ensure the customer gets their plants in good, healthy condition. Their customer service is top-notch, very fast to respond, and always will go out of their way to help their customers. It is also hard to even find organic vegetable plants online or in the stores, but they have a huge selection of plants to choose from. Take a look at their website, you will be impressed with their knowledge and inventory.

13 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Company

Another year with the same great GrowJoy experience. Our tomato, jalapeno, cucumber and basil plants arrived on time and in great shape. They have been planted and are thriving. Thanks GrowJoy.

31 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Dear HMD,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your plants arrived on time and in great condition. We hope they continue to grow and provide you with a bountiful harvest. We appreciate your loyalty and look forward to serving you again next year. Happy gardening!

All my best, Joe

Betygsatt 5 av 5 stjärnor

Wonderful company

Wonderful company! They cheerfully fixed an issue that was most likely my fault and the plants were in perfect condition!

2 juni 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Elizabeth, thank you so much for your kind words! We're so glad to hear that you were happy with the way we handled your issue. We understand that sometimes things happen that are beyond our control, and we're always happy to work with our customers to find a solution.

We're also glad to hear that the plants were in perfect condition. We take great pride in providing our customers with high-quality plants.

Thank you again for your feedback. We appreciate your business and look forward to serving you again in the future.

Sincerely, Joe

Betygsatt 1 av 5 stjärnor

Poor QA

Poor QA, substandard product. this was 4-5 months early order. Did not ship all and 2nd shipment was pathetic plants.

order number is 596996. Please dont make this sound as if a total surprise. Your staff was made aware last week. I sent photos of pack list showing your staff short-shipped, and photos of these plants. They refunded for the plant not sent and said "sorry". that was it.

18 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

David, thanks for adding your order number. I was able to talk with Tina who took care of your original ticket regardeing the small plants. Thanks for sending the photo. The hibisucs were on the small side; however they are very fast growers and once they are planted with they will look awesome. I will be emailing you personally to make this right with you. Joe

David, I am sorry to hear this. This certainly is not our normal delivery. Could you add an order number so we can contact you and make this right? Sincerely, Joe

Betygsatt 4 av 5 stjärnor

Great customer service

I had written a review about recieving only 1 itemfrom my order. Growjoy compaany read my review and immediately shipped the rest of the order that afternoon. Their customer service was great.
I will definitely order more plants from them in the future.
Thank you growjoy

24 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Jon, so sorry to hear there is an issue with your plants. Our phone number is 260-525-9151. It’s located at the top of our contact page. If you’ll add your order number here we’ll give you a call and get this sorted out, and get your plants in the way. Sincerely, Joe

Betygsatt 5 av 5 stjärnor

They have a great selection of vegetable plants.

They have a great selection of vegetable plants. They package them well so they arrive in good condition and healthy. Also if something goes wrong and they don’t arrive in good shape or they are damaged, the company happily replaces them or issues a refund.

11 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

John, we're happy to hear our veggies are growing in your garden! Thanks for sharing the good news about our team here at GrowJoy. May your harvest be plentiful. All my best, Joe

Betygsatt 5 av 5 stjärnor

Amazing small business that provides beautiful well packed plants.

Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making planting easy! Amazing small business that goes the extra mile literally. So excited about summer now after a very cold Ohio winter thanks to grow joy

8 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Connie, we are delighted to hear that your plants have arrived in excellent condition. May your flowers radiate with beauty and may your garden plants yield a bountiful harvest. We eagerly anticipate your next order. Best regards, Joe

Betygsatt 5 av 5 stjärnor

This company works hard to provide…Excellence in product quality and customer service

This company works hard to provide quality organically grown plants and takes great care of their customers to see that the plants arrive healthy and in packaging designed to protect them. I have received 17 plants from them, each arrived promptly and in great shape. Their customer service is outstanding, I will definitely order more from GrowJoy!

4 maj 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Carolyn, thank you so much for your kind words! We are so glad to hear that you are happy with the quality of our plants. We hope they bring you a bountiful harvest. Happy gardening from all of us here at GrowJoy!

Betygsatt 1 av 5 stjärnor

This place is a disgrace

This place is a disgrace! Plants were practically dead when I got them. The calibrachoa were dead by the next day. I'm still waiting on a rooted plant that was supposed to be shipped before Easter 2023. Still no word on it!! I will never ever again order. These plants looked like they belonged on Walmart's clearance/disposal rack!

17 mars 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Karl, something has went drastically wrong as that is not the condition we ship our plants. However, we absolutely stand behind them. Please add an order number here so we can look up your info and contact you to get this resolved. Sincerely, Joe Stutzman

Betygsatt 5 av 5 stjärnor

OUTSTANDING!

GrowJoy grows the second best vegetables on this planet, only God can do better than them.

GrowJoy is in Indiana and I'm in Texas. I pre-ordered 9 different tomato plants and 4 different bell pepper plants in January. I got them yesterday (March 30) which was perfect.

I didn't have to call them and wonder where my plants are because even though they are only a family owned business, instead of a huge nursery, they're professionals and sent them on time.

Also, the way GrowJoy ships their plants is incredible. You know how horrible delivery companies can be when they delivery anything.

Well, GrowJoy goes that extra mile so the delivery person would have to work real hard to leave a plant badly damaged.

You can't go wrong with GrowJoy, they are THE BEST!

27 mars 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Curt, we’re thrilled to hear your plants arrived in great condition. We certainly hope to always live up to your words regarding the quality of our plants. May you have a bountiful harvest! So my best, Joe

Betygsatt 3 av 5 stjärnor

I'm waiting on an order... no communication

I'm waiting on an order I placed in Feb. Then, ship date stated March 26th. End of March 27th now, I've submitted two tickets thru their website with this inquiry & still received no response, no email, no shipping details. There's no phone # on line which is quite troubling. It's simple, just respond to my tickets and provide shipment info with tracking. This is my first experience with Grow Joy.

Revision.. after sending THIS, I receive a shipment notification... stay tuned

March 30th update:
Received my 9 plants today, 1 still to be shipped next month. All look healthy, but considerably smaller than expected. I'm used to purchasing plants locally and have had great experiences, just wanted to try something different. I'm used to picking out my plants like buying produce at stores. I think these will grow nicely..
Size of plants & no listed phone number on website for CS is now what are the driving factors for my review.
Blessings~
Mary

25 mars 2023
Omdöme utan inbjudan
Logotyp för GrowJoy

Svar från GrowJoy

Mary, we’re happy to hear they arrived as scheduled and are doing well. We’re confident that any disappointment you have in the sizes will soon be gone as our plants have very healthy root systems. One they get going you’ll be thrilled. Enjoy your plants. Joe

Hello Mary. Thanks for reaching out here regarding the shipment of your plants. I have replied to your ticket as well. As you mentioned, the plants are headed your way. Regarding our delay in responding to your ticket. With the busyness of this time of year, sometimes it might take us a few more hours to respond than normal. We appreciate your order and your patience. Please let us know if there is more we can help with. Enjoy your plants! Sincerely, Joe

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