Grind Omdömen 

13 000
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer

Betygsatt 4 av 5 stjärnor

Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer

Betygsatt 5 av 5 stjärnor

Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details... Se mer

Företagsinformation

  1. Kaffebutik
  2. Leverantör av kaffebryggare
  3. Kafferosteri
  4. Kaffebar
  5. Kaffekiosk
  6. Kaffegrossist

Informationen kommer från olika externa källor

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

Skrivet av företaget

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(13 000)

1 514 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Love the coffee and that the pods are…

Love the coffee and that the pods are biodegradable! We’ve had a few batches of dud pods here and there but overall happy.

21 juni 2026
Logotyp för Grind

Svar från Grind

Hi Jane,

Thanks for taking the time to leave your review!

We're so glad you've been enjoying the coffee so far, although it's disappointing that you experienced some issues with a few of the pods.

We'd love to bring your experience to 5 stars, so please email us on shop@grind.co.uk with your feedback on how we can make it better for you!

Best wishes,
The Grind Team

Betygsatt 5 av 5 stjärnor

I’ve been a Grind customer for a long…

I’ve been a Grind customer for a long time now, and they never disappoint. I look forward to my monthly iced coffee + coffee bag subscription every single month—it's absolute perfection. What really made me a customer for life, though, was their recent honesty regarding price changes. It’s so rare for a company to be that transparent with their community, and I deeply appreciate it. Love everything about Grind!

22 maj 2026
Betygsatt 5 av 5 stjärnor

Grind coffee is great

Grind coffee is great, we are a fan of the house blend. Always consistent quality and nice communications from Grind. This review it specifically focused on the online shop and coffee bean purchases

26 maj 2026
Betygsatt 4 av 5 stjärnor

Great coffee and good value

Great coffee and good value. I had on subscription for some time and always go back. Delivery a bit slow only reason for 4 stars

29 juni 2026
Omdöme utan inbjudan
Logotyp för Grind

Svar från Grind

Hi Angela,

Thanks for your lovely review!

We truly appreciate your support, it's great to hear you've been enjoying your subscription.

We apologise if your orders arrived later than expected - usually we aim to despatch subscription orders within 1-3 working days with economy shipping, but if you experienced delays beyond this timeframe, please drop us an email on shop@grind.co.uk as we'd love to make your experience a 5 star one!

Best wishes,
The Grind Team

Betygsatt 2 av 5 stjärnor

Food is great /shame about the service

Food is great .. sadly service not so much ..

Customer service got in touch and requested I sent an email ..
Which bounced back..

Still stand by the food .. AND (sadly) the ocsrall ‘service’ ..

3 juni 2026
Omdöme utan inbjudan
Logotyp för Grind

Svar från Grind

Hi Terry,

We're sorry to hear your experience didn't meet expectations. While we're pleased you enjoyed the food, the level of service you received certainly isn't what we aim to provide. Please get in touch with us at shop@grind.co.uk with a few more details, and we'd be happy to look into this for you.

Betygsatt 3 av 5 stjärnor

Faulty Pods

This is the second time I have ordered Grind pods and again about 30% of the pods are faulty with little or no coffee produced. I first ordered in March 2025 and vowed not to get them again after many failures. I relented and ordered in June this year and again was disappointed. Definitely never again.

11 juni 2026
Omdöme utan inbjudan
Logotyp för Grind

Svar från Grind

Hi Richard,

We're so sorry to hear you've had this experience, especially after giving us another chance. This certainly isn't the quality we aim to deliver. We'd really appreciate the opportunity to investigate what's gone wrong and make this right. Please get in touch with us at shop@grind.co.uk with your order number and batch code and our team will be happy to help!

Betygsatt 4 av 5 stjärnor

Recommended

Delivered quickly. Ordered the limited edition flavoured coffees and all are very nice. Free tin was a little dented :(

24 juni 2026
Logotyp för Grind

Svar från Grind

Hi Jude,

Thanks for leaving your review!

We're happy to hear you enjoyed our new coffee flavours, although it's so sad that your tin arrived damaged.

If you could please drop us an email on shop@grind.co.uk, we'd love to sort that out for you!

Best wishes,
The Grind Team

Betygsatt 3 av 5 stjärnor

Decaf coffee pods (dark blend and…

Decaf coffee pods (dark blend and house) tasted great as a base for a decaf Americano, but the pods themselves frequently block and coffee doesn’t run through them, flooding the interior of the machine and writing off a pod. The leaked water is full of coffee grounds creating much more mess than an aluminium pod. Probably won’t reorder as it cuts across the convenience, which is the main attraction vs making decaf in my cafetiere.

16 juni 2026
Logotyp för Grind

Svar från Grind

Hi James,

We're sorry to hear you've experienced issues with the pods, although we're pleased you enjoyed the taste of the coffee. This isn't the experience we want for our customers, and we'd really like to look into what happened. Please get in touch with us at shop@grind.co.uk with your order number and batch code, and we'll be happy to investigate and help.

Betygsatt 4 av 5 stjärnor

Honey nut pods disappointment

I wish I hadn't changed my caramel pods for honey nut pods. I dont like them at all :( maybe toffee nut would have worked better? They will now be wasted and i cant afford to pay for new ones , they are expensive as it is . Im disappointed , and may have to cancel my subscription now !

15 juni 2026
Logotyp för Grind

Svar från Grind

Hi Cal,

Thanks for taking the time to leave your review.

We're so sorry to hear you didn't enjoy your new pods - we appreciate taste is subjective, but we certainly don't want our customers left feeling unsatisfied with their purchase.

Please email us on shop@grind.co.uk so our team can help you out with this further!

Best wishes,
The Grind Team

Betygsatt 5 av 5 stjärnor

Best coffee at home EVER!

Website was so easy to navigate. The bundles were great value and it all arrived in perfect condition. The coffee itself is absolutely amazing. I’m so picky with coffee and the light roast is so good. I’ve even purchased the decaf so I can have an extra few cups throughout the day 😊

20 juni 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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